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Costa Adeje Gran Hotel
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I giudizi personali dei clienti
I giudizi dei clienti sono classificati in ordine di lingua e di data (massimo 25 giudizi per pagina)
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Anonimo
Coppia matura
Irlanda
03 dicembre 2009
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We enjoyed the peace, relaxation and weather during the day. The night entertainment was very good and the staff friendly, especially the blonde lady in the ladies shop who was just so helpful. We thought the overall cost for half board still quite expensive especially extras for TV. The shower in the room we stayed in is not 5star quality as it regulated itself and was liable to fall off the unit at any time. We stayed with you some years ago and this time we noticed the place in general showing wear and tear.The main course meals in the restaurant were poor on some of the nights as the choice of meats and fish limited. |
6.5 |
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Owen
Coppia matura
Doncaster,
Regno Unito
20 novembre 2009
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Standard of comfort of the room and the location/views were very good. An excellent swimming pool. The standard of the food in the main buffet was poor in comparison with other 5-star hotels we had experienced in this area. Although individually, staff were helpful and courteous, there were insuffcient of them to do the job required and service was poor. As a result the buffet was chaos at busy times with tables remaining uncleared, and guests wandering around looking for somewhere to sit. Similarly the A La Carte restaurant served good food but service was slow, again not enough staff. Facilities had been closed - there was only one bar open in the evening and the main entertainment lounge also closed. We were left with the impression that management had cut staff, facilites and food quality to save money or make larger profits. |
5 |
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Paula
Coppia matura
BAllina-Killaloe,
Irlanda
04 novembre 2009
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The large room looking out at the mountains, the rooftop sunbathing, the proximity to the airport and to the shops and restaurants. The service (in November) was poor. We stayed in the lovery outdoor courtyard to hear the evening entertainment and had to wat 30 - 40 minutes for table sevice to bring a drink - in the end we gave up. The food at the evening buffet is not 5 star- its fine but more like 3 star. |
8.5 |
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Anonimo
Coppia matura
Irlanda
01 novembre 2009
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Customer Service and cleanliness were excellent, |
10 |
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Brian
Viaggiatore singolo
Puero de la Cruz,
Spagna
27 ottobre 2009
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Safe parking for the car, facility for sun bathing on roof,refrigerator in room. The overall down marketing to favor Thompson clientele.might make us re-consider returning for third visit. |
7 |
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Hamish
Coppia giovane
Derbyshire,
Regno Unito
04 ottobre 2009
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great reception staff, great breakfast buffet my laundry was late being returned, the cost of food & drink is far too expensive & the service at the bars is ridiculously slow (we waited 40 minutes for our drinks) |
8.5 |
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Anonimo
Famiglia con figli grandi
Regno Unito
30 luglio 2009
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Reception staff were very helpful. Pools were very nice Catering staff were not as helpful and tended to forget orders. Showers changed from hot to cold and back again |
6.5 |
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Colette
Famiglia con figli piccoli
mullingar,
Irlanda
25 luglio 2009
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I liked my room.good size. Staff helpful. Pools were great. Had a great time and would probably return. Liked the activities and evening entertainment for children. It is very large and the dining room is very spread out which is difficult for people with mobility problem but the hotel is accessible for wheelchairs and buggies. The food in the morning great and at the pool restaurant. However evening buffet and the a la carte dining was disappointing. More 4 than 5 star |
10 |
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Anonimo
Coppia giovane
Irlanda
11 luglio 2009
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great variety of swimming pools, upstairs pool very quite, great service and friendly staff evening buffet not great |
10 |
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Gabor
Coppia giovane
DUBLIN,
Irlanda
05 luglio 2009
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The cleannes of the room was very good.Free wireless internet.The hotel's ala carte restaurant is fantastic and very cheap compare to any other restaurants around. The gym its not open in the morning.Housekeeping cleaning rooms every day from 8 o clock .its a bit noise.O And dont forget to put the do not disturb sign always!1 Knock and they comeing in. :D |
9 |
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Seyed
Coppia giovane
Voorburg,
Paesi Bassi
11 giugno 2009
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Breakfast was very good despite of some other comments.Locatin of hotel is a liitle frar from beach.If you want to be always in the beach ,it is not good location.Its swimming pools were excellent and you ca not find them crowded at all ,always you can find good place in order to catch tan .nearby one good restaurants to have dinner or anything else.As a conclusion ,It is valuable for money . not refrig. in room ,you can not keep anything cold in your room.A little bit far from the beach ( it is obvious from google earth ).in some case ,You can hear your neighbiour's voices through the wall of your room.It is not good for sleeping if your neighbors are not good . |
9 |
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Robert
Coppia giovane
Bucharest,
Romania
13 maggio 2009
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Friendliness of the staff, cleanliness of the rooms, great pool |
9.5 |
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Anonimo
Coppia matura
Romania
13 maggio 2009
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The services were excellent. |
9 |
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Olivier
Coppia giovane
Cork,
Irlanda
28 aprile 2009
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The staff was really nice, the room confortable a clean every day. Very nice design Food was not wht I expected for a five stars hotel (too fat, not enough fresh fruits or vegetebles) |
8.5 |
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James
Famiglia con figli grandi
cork,
Irlanda
22 aprile 2009
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The location was excellent, close to Airport yet just far enough outside busy area.The hotel was airy plenty open spaces adequate seating at any time of day or nighr and Facilities were excellent.All staff went out of their way to be helpful. Nothing, This is definetly one of the best hotels we have stayed in. |
9.5 |
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David
Famiglia con figli piccoli
Hitchin,
Regno Unito
07 aprile 2009
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Very friendly staff, very good kids club, size of room, clean, free wifi in room, location, range of facilities. Nothing really - this is a good 5* resort hotel. Maybe the food doesn't quite hit the mark, but it's good enough and I've have a lot worse at 5* UK hotels! |
9.5 |
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Marc
Coppia matura
St-Pieters-Leeuw,
Belgio
06 aprile 2009
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Naturist terrace N pool at naturist terrace |
8.8 |
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Anonimo
Coppia giovane
Canada
02 marzo 2009
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The rooms were large and comfortable and the views from the roof top terrace were great. Everyone was friendly and helpful. Some of the food was over cooked (at the grilling station), however if you asked the serving staff, they were able to cook food to rare on request. |
7.5 |
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Michael
Coppia matura
Dundrum Co Tipperary,
Irlanda
16 febbraio 2009
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This is an excellent hotel with top quality food and variety, the staff were extremely effecient and helpful. We went for a relaxing week and that was what we got, I have no doubt we will use both your facality and this hotel again. It was a little bit out of the hub of activity but having said we got a bit of exercise out of it. |
10 |
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Anonimo
Coppia giovane
Irlanda
24 gennaio 2009
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To start, my girlfriend and I are a young couple in our mid 20's. All in all we had a fantastic time at this hotel and would happily recommend it to anyone who is travelling to Tenerife. There seems to be a debate about the rating of the hotel on this site (4* or 5*). All in all the hotel is beautiful and providing your are not a complete fusspot you'd find it hard to fault it. |
10 |
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Juliette
Coppia giovane
Drogheda,
Irlanda
12 novembre 2008
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The staff are superb any time of day or night! The sense of peace you get throughout the hotel. The facilities are excellent. I've seen bad comments about the breakfast and evening food in the restaurant. I don't agree with the breakfast comments - the 2 times we've been there we've had a variety of freshly prepared food, I've stayed in similar hotels in the area and had very much worse!! The only comment I have is perhaps keeping the rooftop area child free? The 3 pools on terrace level are excellent for a family area and most people who wanted peace and quiet gravitated to the rooftop. On occasion the peace in this relatively small area was shattered by screaming kids... not a very peaceful experience!!! |
10 |
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Anonimo
Coppia matura
Lituania
21 ottobre 2008
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Room, pool |
9 |
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Isabelle
Coppia matura
VILLENEUVE LOUBET,
Francia
22 novembre 2009
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L'hotel est vraiment magnifique, parfaitement propre. Le personnel est très sympathique, la qualité des buffets au restaurant est excellente et les plats sont très variés. |
9.5 |
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Miguel
Famiglia con figli piccoli
Vigo,
Spagna
10 novembre 2009
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El hotel en sí. Grande, cómodo, con personal agradable y colaborador, con zonas comunes excelentes, tanto en el aspecto de ocio como deportivo y social. Muy recomendable. Sí. El café y la leche de los desayunos del buffet extremadamente malos. Ni el sabor ni el color son convincentes. Demasiado aguados. Para mi familia ha sido un punto muy negativo al tener que desayunar allí todos los días. Hasta el niño no tomó leche en toda la semana y puedo asegurar que es su desayuno y cena habituales. Por otro lado es curioso y pienso que inaceptable, que un hotel familiar, con actividades específicas para niños, no disponga de ningún canal de televisión infantil para cubrir las horas muertas en habitación. Por lo demás estamos muy contentos. |
9.5 |
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J.f.h.
Coppia matura
Wanssum,
Paesi Bassi
02 novembre 2009
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Ligging van de kamer, goed ontbijt en dinerbuffet, goede afhandeling aan de balie. Massaliteit viel tegen, hoog tattoo-gehalte, rond negen uur in de rij staan voor het ontbijt. Gehaaste en slordige bediening tijdens maaltijden. Badkamer raakt al verouderd: >veel "loszittende" zaken, geen aparte douche. |
6.5 |
I commenti esprimono le opinioni personali dei clienti di Booking.com, che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com.
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