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Meliá Bilbao
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giudizi
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I giudizi personali dei clienti
I giudizi dei clienti sono classificati in ordine di lingua e di data (massimo 25 giudizi per pagina)
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Marco
Con amici
bergamo,
Italia
20 agosto 2009
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l 'architettura piscina piccola ; poca cortesia alla reception |
7.5 |
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Eric
Coppia matura
Brescia,
Italia
19 agosto 2009
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i croissants |
9 |
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Monica
Coppia giovane
milano,
Italia
20 luglio 2009
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hotel raffinato posizionato a pochi metri dai principali musei.il casco vejo è facilmente raggiungibile con un tram la cui fermata è a pochi passi dall'albergo la possibilita' di fumare nella hall dell'albergo con evidenti disagi per i non fumatori |
10 |
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Barry
Coppia matura
Ventnor,
Regno Unito
30 settembre 2009
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This hotel has recently changed from the Sheraton Bilbao to the Melia Bilbao and unfortunately has suffered in the transition/change. Now a 5 star hotel charging 10 star prices and providing 3 star service! Where does one start? The reception staff were very cold and unhelpful. We were charged 25 euros per night for our small dog (yorkshire terrier) who had his own enclosed bed in the hotel bedroom - not been changed previously for him. Charged 20 euros per day for a very low power "high speed" internet which was not working most of the time. The food prices in the Cafe Chillada are very high - over 16 euros for a small green salad and 19.50 euros for a salmon loin with hardly any vegetables. The salmon was not properly cooked and afterwards I had severe stomach pains for two days. I complained but the reception staff just shrugged their shoulders and said that I should have complained at the time. No refund given. Wrongly charged for mini-bar |
4 |
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Marianne
Con amici
NYON,
Svizzera
28 settembre 2009
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Architecture, decoration and colors, location. Also enjoyed the gym and the swimming pool, nice and warm with a view as it is on the 6th floor. Good value for money (special rate but not convinced we got the Deluxe room which was confirmed to me). See more comments below. We got there as the management from Sheraton over to Melia had just hpappened. Staff not attentive or friendly at first, very busy looking at their computer screen. Wouldn not even look up when we arrived. This improved over our 4 night stay but not enough to mach a supposedly 5*hotel. Buffet breakfast overpriced. Upon departure, they insisted I paid even though I had a special deal, non refundable, with booking.com. Luckily, I had recevied my credit card statement before going on the trip so I knew I had already been charged. Had to insist and finally, upon checking they confirmed it was paid. Hopefully, service will improve over time. |
7 |
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Gerard
Coppia matura
Dublin,
Irlanda
27 settembre 2009
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The good location, room quality and generally relaxed atmosphere. |
9 |
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Anonimo
Viaggiatore singolo
Regno Unito
21 settembre 2009
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Proximity to city centre and to Conference facilities Change over of Ownership half way thru.Slightly disruptive as all toiletries/ paperwork/ all items with insignia were changed on one day.Staff also seemed to have changed as new staff werent too sure what they were doing. |
7.5 |
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Tateo
Viaggiatore singolo
Great Neck,
Stati Uniti d'America
20 settembre 2009
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I was very unhappy that the hotel, on the day I arrived, was no longer a Sheraton Hotel, especially as the brand association was the primary reason I made the booking. The hotel was as comfortable as always, but as it was day 1 for a completely new team, they had some small hiccups with their software at check-in. I expect that they will be fine shortly and the hotel was as comfortable as always. |
7.5 |
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Philippe
Coppia matura
Lorient,
Francia
03 settembre 2009
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Very conveniently located near the Guggenheim museum at 5mn.We booked a package with tickets included for the museum which was perfect.Bkfst is very good.Bkfst room a bit small for that hotel size.Reception taff very professional and very kind. |
8 |
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Siobhan
Coppia matura
londonderry,
Regno Unito
01 settembre 2009
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beautiful building, luxurious room, if a little sparsely furnished.ery quiet great views , v quiet seemed to be run by a skeleton staff - very few staff on site, the award winning hotel restaurant was closed for the duration of the stay. That was quite disappointing |
8.5 |
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Sheila
Coppia matura
LEEDS,
Regno Unito
31 agosto 2009
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We liked the position and the view from our room, the helpfull staff and the quality fittings in the rooms. Like all 4 & 5 Star hotels when you have a captive audience you drive them out of the Hotel to local bars because of the excessive charges at the bar. |
9.5 |
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Lenny
Con amici
Tielt,
Belgio
28 agosto 2009
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Beautiful and clean room, friendly staff, nice pool, free Internet access on PC's next to the pool, close to tram going into the centre of town The advertisement promised bathrobes and slippers but we didn't get any, free wi-fi access in the lobby but you had to pay for it in the room |
10 |
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Bruno
Coppia matura
Cobre-Cascais,
Portogallo
23 agosto 2009
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private underground parking is very convenient as well as its location. Breakfast has gone downhill. We have noticed the difference as we stay at this hotel for the last 4 years. |
9 |
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Anonimo
Con amici
Polonia
20 agosto 2009
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spacious room automatic mini bar - you may not remove any of the items to put there your water, stain on carpet, a bit old furniture, design a bit outdated not keeping up with the Spanish hotel chains, bathroom far from being clean, very few amenties (no slippers, shaver, toothbrush..). Don't be tempted by international chain name - doesn't deserver more than 3 stars compared to other hotels in the city. |
4.5 |
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Pamela
Con amici
Greystones,
Irlanda
19 agosto 2009
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Reception staff were excellent. Very professional and well informed. Very central location too. Coffee/tea facilities would have been great. Guests could also be told about the blinds in bedrooms when checking in. I felt foolish asking about them, where they were, but I have to say the receptionist was so nice when he was explaining them to me. |
7.5 |
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Loretta
Coppia matura
Navan, Co Meath,
Irlanda
14 agosto 2009
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Fantastic location, only 5 minutes from the Guggenheim museum. Good room only rate but price for breakfast is overpriced. |
9 |
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Reinhold
Famiglia con figli grandi
Hofheim am Taunús,
Germania
05 agosto 2009
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The concierge was very helpful and gave us great restaurants recommendations. The design of the hotel is quite sleek, modern and impressive, |
9.5 |
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Hitoshi
Coppia giovane
Tokyo,
Giappone
29 luglio 2009
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Doesn't bellboy exist?...I've not met with him. Linens are not completely satisfactory. |
8 |
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Philippe
Famiglia con figli grandi
Rotselaar,
Belgio
25 luglio 2009
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Very nice rooms. Good location to explore the city of Bilbao. Quality of breakfast can be improved. |
9.5 |
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Barry
Viaggiatore singolo
Ventnor,
Regno Unito
16 luglio 2009
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Everything that a five star hotel should be |
9.5 |
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Gillian
Coppia giovane
Glanmire,
Irlanda
18 maggio 2009
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loved the hotel design and staff were v helpful |
9.5 |
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Fernando
Viaggiatore singolo
Manchester,
Regno Unito
22 aprile 2009
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The views and the sheer vast space of the hotel entrance and common areas |
7 |
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Phillip
Coppia giovane
Dublin,
Irlanda
15 aprile 2009
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Nespresso coffee machines in the rooms on the 8th floor. The cost of parking...EUR20 per day |
7.5 |
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Bruno
Coppia matura
Cobre - Cascais,
Portogallo
12 aprile 2009
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Very friendly staff at the lobby and in the restaurants. Private parking at the hotel is very useful. Very nice breakfast. Parking may be a problem with a big car when turning around the pillars. Coffee should be much stronger ... |
7.5 |
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Jason
Coppia giovane
Diegem,
Belgio
08 aprile 2009
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The bathroom was well designed. The shower was fantastic. They had an internet room where I could access the net using a regular PC (without annoying advertisements) and I could print off my boarding pass there as well. This was really useful. The bed itself was made up of two smaller beds. The floor was fairly slick, so the beds kept splitting apart... |
7.5 |
I commenti esprimono le opinioni personali dei clienti di Booking.com, che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com.
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