Pollentia Club Resort

Giardino curato, molto bello. Struttura sufficente perchè prenotata con ottimo prezzo di booking, se avessimo pagato il prezzo pieno non saremmo rimasti soddisfatti.

Cucina passabile. Spiaggia molto sporca, senza un minimo di manutenzione. 3 postazioni internet a pagamento di cui una sempre fuori servizio e le altre due utilizzate per ore solo da bambini. In piscina sdraio non a sufficenza per tutti gli ospiti e già tutte occupate fin dal mattino presto.Piscina coperta con jacuzzi non controllata dovrebbe essere una zona dove rilassarsi ma di pomeriggio viene utilizzata da adolescenti per tuffi e schiamazzi. Piscine all'aperto non controllate e super super affollate, nonostante il poco spazio in piscina molti bambini utilizzavano materassini e addirittura canotti.Pulizie camere la minima indispensabile, specchio bagno mai pulito,cambio lenzuola dopo una settimana.

ottimo soggiorno: bella camera e buona cucina.

La spiaggia piccola e brutta nn all'altezza del resto...

giardini fantastici e molto curati

Beautiful garden, relaxing athmosphere

Road between hotel and beach, small beach

The hotel was good, not luxurious though. It is slightly isolated, but there is a bus connection to Pollensa or Alcudia. The hotel buildings have nice terraces or private balconies. I was staying alone, so my room was not big, but ok for 1 person. The food was vast, maybe sometimes too heavy, but there was a big variety, so everyone could find what was best for him. The hotel staff was helpful. Good hotel for family holidays, calm and relaxing.

I had a half-board (breakfast and dinner) and I had to pay for the drinks during dinner while all the drinks during breakfast were included to the price. Also I couldn't use the facilities (E.G., sauna) for free with my half-board card.

The well kept grounds & interesting landscaping/gardens plus the look and feel of the accomodation. The small pool (near where i stayed) was good too. Also, if you had a car, easy access to local towns such as Pollenca, Port de Pollenca & Alcudia, the Mountains and Cap Formentor. Plus the ease of getting on the motorway and going to Palma (40 mins drive) for daytrips. I also liked the way the hotel complimented the local environment and surrounding national park.

Probably my only criticisms would be on the food front which catered too much to German, British & Dutch tastes for me. For example the cheeses were either the boring international selection (gouda/edam etc) or processed spanish ones and not decent manchego. Also the puddings/deserts were a bit on the cheap side. The best food was always the Catalan/Spanish. All in all i would say it was not up to the 4 star tag perhaps 3 and a half would be more accurate. My other gripe would be the noise from the coast road if you were staying in one of the rooms at the front of the hotel, luckily i was not,

Great resort for families with young children

Being charged 25 euros to move from what was a very poor room (noisy and smelt awlful)

The good standard of service and food in the restaurant and bars.Spacious rooms in attractive settings. It could be a very relaxing and peaceful holiday if you need it to be.Quality of guests was good and reflective of the resort and its appeal.

The evening entertainment was very children/family orientated but standards were poor from an adult perspective.Smaller children would enjoy. Amatuerish attempt otherwise which the staff put 100% in to but against the rest of the standards in the resort it was disappointing and lets it down. It all goes well from early morning until around 9.30pm.

nice tropical gardens, 3 swimming pools, efficient staff

wireless internet did not work well in room

The Village rooms and gardens were fine.

Some staff are very rude, I was at a poolside and wanted to call my room, not one staff member could be bothered to find out the number of the hotel reception for me to call to be put through to my room, I recalled that had the number in my phone, I duly called and was told to call back in 10 mins, unbelievable. The Maris rooms are too small for more than 2 people. There is also a lack of sun beds around the pools, they are all towelled up before 8am, reception staff again are not interested in your plight and just suggest that you "remove" any towel if nobody is sat on it, you could have removed 300! I left 4 messages for the manager to call me, no joy. Charge for Iron and Kettle is also unacceptable, this is not a 4* hotel.

buffet foood , musical enterainment in the small pool bar area , pool activities

towels reserving pool chairs for hours unoccupied

we enjoyed our 3 days stay in the hotel.we appreciated the help and courtesy of your reception staff,the porters and the cleaning ladies.The staff at the restaurants were pleasant and helpful

We wished the fried breakfast wrere less oily!However we appreciate it isdifficult on mass production to cater for so many guests