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Parkhotel Beau Site Wonderful 9.2 The entire staff was gracious and competant. A beautiful location as well.
Monte Rosa Boutique Hotel Wonderful 9.4 This was the best stay we ever had in Zermatt (we have been there over 30 times). Excellent value for money, very central near all the shops and ski lifts with access to one of the best spas in Zermatt.
Romantik Hotel Julen Superior Wonderful 9.1 The spa was amazing, the breakfast was delicious, the room was clean and comfortable, the staff was freindly and helpful. All around an awesome stay!
Mont Cervin Palace Wonderful 9.4 Absolutely loved the staff !! The food and the spa.. The concierge was amazing.. Gave us a great vacation. The staff at the davidoff lounge was fantastic.. Thank you all..
Hotel Alex Zermatt Wonderful 9 Just returned from a weeks holiday at the Alex. Cannot speak highly enough of the comfort and friendliness of the staff and management. There had been a booking mistake and the staff were most understanding and sorted the mistake without any fuss. Will definitely return.
Hotel Ambassador Zermatt Good 7.3 It is in a convenient location for town and railway station
Grand Hotel Zermatterhof Wonderful 9.2 The best hotel in Zermatt by far with fantastic location, walking distance to all restaurants, bars and shops, great facilities with beautiful pool and spa, amazing views of the Matterhorn and very friendly and helpful staff. From the moment we were collected at the station by horse and coach to the friendly boot room staff dropping our skis off 5 days later what a great hotel. Bright ornate breakfast room, sitting out on the restaurant terrace with best views of the Matterhorn in town! Will be coming back next year for sure
Hotel Antika Excellent 8.7 Staff: absolutely fabulous, friendly, professional, always sporting a smile and nothing seem to be too much of a trouble for all of them we had contact with. Location: close to everything, on the bus route to the Zermatt - Matterhorn Express gondola. Views: To die for!!!! Rooms: We had an attic room, and it was sensational! A lot of character, comfortable, clean, quiet, cosy. Breakfast: Just what you need to start a day filled with fun activities.
Hotel Butterfly Excellent 8.9 Staff were very eager to please. The breakfast buffet was one of the best have encountered anywhere. I was not expecting the electric hotel shuttle outside of the train station which was nice to get to the hotel for the first time. The hotel is a 45 second walk from the train station and the main street.
The Omnia Exceptional 9.5 Omnia was a great experience. Perfectly located, with an amazing view to the mountains, including to the matterhorn. Excelent services, excelent breakfast. And the most important, a super professional and friendly staff that do all they can to help the clients in all their needs. I do recommend it!
CERVO Mountain Boutique Resort Exceptional 9.5 This is an outstanding property in every way. Each member of the the staff is kind, helpful and friendly. There is nothing I would want to change. One of the finest experiences we have ever had. We look forward to coming back.
3100 Kulmhotel Gornergrat Wonderful 9 The view of Matthorn is stunning! The weather could be the potential risk but it deserves to stay in this hotel to try your luck. The sky is full of stars in the late night and the mountains around esp. during sun rise and sun set look sooo beautiful.
Hotel Perren Superior Excellent 8.7 the overall experience was great. Friendly and helpful staff, great location, spacious rooms, large balcony with full view on the Matterhorn and proximity to the ski lifts and many restaurants
Hotel Plateau Rosa Very good 8.4 What a fantastic hotel. About 50 M from the gondola. Stylish, good value. I will be a regular repeat customer

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