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nitenite Good 7.8 Helpfulness of front desk staff
pentahotel Birmingham Very good 8.3 This place is fantastic! Great staff, wonderful decor, 24 hour bar, lovely room - and all for £53! Absolutely unbeatable. A quick note on customer service: Being a German chain their approach is 'what would our guests like and need?' rather than the traditional British approach which is often 'how much can we charge while remaining competitive and what's the minimum we can provide for that price?'. Sad but true!
Hyatt Regency Birmingham Excellent 8.8 The design and spacious environment. The generous size of the room. Altogether a very nice experience. Thomas Hay.
Cobden Hotel Birmingham Pleasant 6.7 The room was a good size for a twin. It was nice and quiet, clean and well stocked with tea and coffee and milk pots. Really impressed with the pool, it was nice and warm and loved the jacuzzi.
Britannia Hotel Birmingham Pleasant 6.5 love it there one of my favorite hotel in birmingham couldn'T fault anything
Macdonald Burlington Hotel Very good 8.2 Great location!..very helpful staff and so nice that when i checked in the receptionists Richard Westley remembered me and extended a warm welcome back!
Malmaison Birmingham Very good 8.2 Loved the room, nice and spacious!
Paragon Hotel Okay 5.9 The customers service was brill!
Hotel du Vin Birmingham Very good 8.3 Loved the look of the hotel, it was in Birmingham but actually felt like we were abroad. Food was great, room was great, staff were great.
Hotel La Tour Birmingham Excellent 8.9 I liked it all, good service, frienly staff

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