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Southern Sun Mayfair Nairobi Very good 8.4 everything including the food quality in the restaurant by the swimming pool (this is to be noted, Kenya being not really a gastronomic place) the gardens are brilliant, the staff very helpful. Having breakfast on a sunny morning by the swimming pool is a delight.
Ole-Sereni Hotel Good 7.9 My experience in Ole-Sereni Hotel was excellent, mainly due to the location which is adjacent the Nairobi National Park, were you can see animals. It proximity to the international airport and other important areas. The staff are efficient and reliable, especially the Cleaners, by the name of Tony. I left my valuables in the room, forgetting to lock them up and I went to town, surprisingly, on my return, my jewelleries were there waiting for me. I was very impressed. Another excellent surprise is that I had my hair done in the salon at the basement, by Kenneth, who in a professional manner gave me a good head massage while washing my hair. Jennifer at the Spa is another efficient worker who has a pleasant cliental approach. The buffet breakfast and lunch have variety of foods that are delicious. The rooms are well kept.
Nairobi Serena Hotel Excellent 8.6 Very good service. Very good restaurant. Rooms fairly old but comfortable and everything working.
Eka Hotel Nairobi Good 7.9 Proximity to the airport and the easy pickup
Sarova Stanley Excellent 8.7 The luxury and it was so welcoming
Sarova Panafric Very good 8.2 I had been booked into a cheaper hotel in Nairobi, which I found to be in an unsafe area. I quickly checked out and moved to the Sarova, where the security is evident, but not stifling, the staff are very accommodating and the food was excellent. Once I checked in there, my Nairobi experience improved immensely. I appreciated that there was a hotel cab on site to arrange tours (for a fee). It was also a great venue to celebrate World Cup - European guests rooting for Germany, and North American guests rooting for Argentina. Makes the world seem smaller and more friendly. I had a great time while staying there.
Silver Springs Hotel Good 7.5 It was close to everything needed.
Villa Rosa Kempinski Wonderful 9 I mentioned that we would have our wedding night at the hotel and the hotel made amazing arrangements (flowers, decorations, cake, wine, etc), without charging anything extra.
The Panari Hotel Good 7.2 The employees had very good customer care and very helpful
Sankara Nairobi Very good 8.5 Beautiful rooms, gorgeous soft beds, divine linen, fabulous bathroom accessories ... and they left a little wooden zebra on the pillow when they turned down the beds :) :) - also fantastic smorgasbord dinner, followed by excellent breakfast. Could NOT fault this place.
Jacaranda Hotel Nairobi Good 7.7 Nice and good customer service. The food is also palatable. I will always return here in the near future.
Meridian Hotel Good 7.7 Friendly helpful staff - allowed me to checkin at 8 am on first day. Good food - recommend marzai curry and kenyan beef stew. Pool on roof - unfortunately only realised have bar up there on last day of stay.
Safari Park Hotel
Diamond Hotel

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    Hotels that guests love in Nairobi

    • Best first stop after the airport or last stop on your way back home. Modern hotel with top facilities, staff and breakfast buffet with a view on the national park. Gym and pool are great. One to remember.

    • For a new hotel it ticks all my boxes for a Nairobi hotel; good price, nice size room and bathroom, hot water from shower and good architecture. Service was really nice also and loved the rooftop bar! I would call it a mini-Sankara and definitely better than the last 2 hotels I stayed in in Westlands.

    • Staff was attentive. Unfortunately, I slept at the hotel for three hours-3:00 a.m. to 6:00 a.m. so perhaps it would be unfair to make a judgement. I was a traveller in transit to another Kenyan city and was scheduled to be picked up at 7:00 a.m. at the airport.

    • Was pleased to be picked up and dropped off at the airport. Enjoyed the driver, who also chauffeured us to the National park. The hotel took time to get used to but after that, I think I'll love to visit again.

    • I really enjoyed my stay at the Hotel. I was booked in a room with no Air Condition but once i asked for one i was upgraded to one at no extra charge,the Hotel is in the CBD perfect for business people like myself. I was given a walk guide to take me round the city at no extra charge. Staff very warm,supportive and really tried there best to communicate with me as my spoken English isn't as good, Facility was modern and WiFi fast. I will definitely come back!!!