“Starting with the view to the lagoon as soon as you get of the cab is
stunning, water is cristal clear, the lagoon is actually a collection of
cenotes with sweet water, the emerald color is the first thing that
calls your atention of the other 6 colors, the front desk woman was very
helpful and gave us the room 201 that was by far the best choice, a few
families around the hotel enjoying as well as we did, the first thing we
did was change and went to the lagoon the water is just at the right
temperature, and you have like 10 meters of short depht and then 80
meters to the bottom, the swimming pool is fed with the lagoon water,
wait service is amazing, food is very good, the wifi is a little weak
because of the wind but then again who needs it, if you are looking for
a great resort with the biggest luxury go to cancun, this hotel is a
landmark at Bacalar and is a must, the closest shop is like 150 yards
away and is only beer and chips but as long as the room have a little
fridge you can stock from the shops at your arrival no worries just
enjoy, next morning breakfast was amazing with motuleños eggs and
chilaquiles, there was a table of 8 morons making it very difficult for
the waiter Miguel, but he served us like kings, very afordable and
amazing place, next vacations for shure i`m comming back thanks for a
great experience, i`m a hotel Maitre d for 14 years and this hotel ask
nothing to the big resorts, thank you for a great vacation!!!!!!!!!!!!!”
“The location is surreal; secluded, right on the lagoon, and very well thought out to the last detail.
The room was exactly what we hoped it would be; comfortable, clean, ecological.
But most of all the staff is what makes this place stand out, they really do everything they can to make you feel at home.”
“The staff were very nice,The price was great. there was a nice deep pool. It is obvious that the owners are making an effort to improve their hotel and make it even better. Nice to have safe, free on site parking”
“almost all was excellent 99%,
1% see the bad point,
but good hotel, good room large and clean, good pool, good wifi, good private parking, good view on the laguna from the terrace, good breakfast, nice hotel and breakfast people, a good place to relax at Bacalar”
“Sweetest hosts ever!! We feelt at home immediately!! And the hamock in the water and the Yogashala are the perfect spots to spend a relaxing day. We also loved that the kitchen was available for everyone and that it was a place to meet other guests/ staff.”
“Location! The hotel is really beautiful, peaceful and with amazing views.
We stayed there with our 9 y/o and we all loved it.
Food is really good an the staff friendly and made every request possible.
Rooms are spacious and well kept, airco is a necessity in this area and our worked great so we had great night's sleep after full day activities.”
“We spent 2 nights here and we were very sorry we couldnt spend more time here. Bacalar lagoon is amazing and butifull probably our favorite place in mexico , but the real gem here is the warm hospitality we recieved from the owner . We will deffinetly be back”
“The location of this place is amazing, sat right on the lagoon.
The meal that one of the owners prepared was exquisite.
The way everyone was so welcoming, it felt like you were staying at a friends house.”