Offices Worldwide

Booking.com B.V., registered in Amsterdam, provides an online accommodation reservation service. It is the owner, controller and manager of the website, www.booking.com. Internationally, Booking.com is supported by various local companies – below, you can see the list of our support companies worldwide. It is the job of these support companies to provide in-country support for Booking.com, and in some instances, to provide customer care support. The support companies do not provide an online reservations service and they do not own, control, host, manage or maintain the Booking.com website (or any other website). Booking.com is domiciled only at its registered office in Amsterdam and not at the offices of any support companies around the world. The support companies are not authorised to act as Booking.com's process or service agents

The contact details of Booking.com's Amsterdam headquarters can be found below under Europe/the Netherlands. And the contact details of each of our worldwide support companies is also listed – but remember, you will not be able to make a reservation through any of these offices.

Europe

Netherlands Netherlands Booking.com BV Customer Service Offices
 

Customer Service
Local number: 070 770 3884

Hotel support
Support in Dutch: 020 20 35 412

Amsterdam - headquarters

Fax: +31 (0)20 7125609

Amsterdam - Customer Service
Austria Austria Booking.com (Oesterreich) GmbH Customer Service Offices
 

Customer Service
Local number: 01 20 60 92 409

Hotel support
Support in German: 01 20 60 92 408

Vienna

Office phone: +43 (0)1 20 55 50 (office hours)

Fax: +43 1 20 5550 4798

Innsbruck (Tyrol)

Office phone: +43 (0)512 21910 6200 (office hours)

Fax: +43 (0)512 21910 6299

Salzburg

Office phone: +43 662 890 404 00 (office hours)

Fax: +43 662 890 404 25

Belgium Belgium Booking.com (Belgium) BVBA Customer Service Offices
 

Customer Service
Support in French: 027 00 66 51 Support in Dutch: 027 00 67 00

Hotel support
Support in French: 027 00 67 86
Support in Dutch: 027 00 67 87

Brussels

Office phone: +32 (0)2 207 5800 (office hours)

Fax: +32 (0)2 207 5899

Bulgaria Bulgaria Booking.com (Bulgaria) EOOD Customer Service Offices
 

Customer Service
{Local number:} 00800 119 4467

Hotel support
Support in English: 00800 119 4468

Sofia

Office phone: + 359 2 425 3700 (office hours)

Fax: +359 2 425 3749

Croatia Croatia Booking.com d.o.o. Customer Service Offices
 

Customer Service
Local number: 0800 806 200

Hotel support
Support in Croatian: 0800 806 201

Zagreb

Office phone: +385 (0) 1 643 9200 (office hours)

Fax: +385 (0) 1 643 9299

Cyprus Cyprus Booking.com (Cyprus) Ltd. Customer Service Offices
 

Customer Service
Local number: 800 975 00

Hotel support
Support in Greek, Modern (1453-): 8009 7501

Limassol
Czech Republic Czech Republic Booking.com (Czech Republic) s.r.o. Customer Service Offices
 

Customer Service
Local number: 239018307

Hotel support
Support in Czech: 239018306

Prague

Office phone: +420 221 475 700 (office hours)

Fax: +420 221 475 799

Denmark Denmark Booking.com (Denmark) ApS Customer Service Offices
 

Customer Service
Local number: 43 31 49 53

Hotel support
Support in Danish: 43 31 49 81

Copenhagen

Office phone: +45 33 44 33 40 (office hours)

Fax: +45 33 44 33 89

Estonia Estonia Booking.com Estonia OU Customer Service Offices
 

Customer Service
Support in English: 800 0111 666 Support in Russian: 800 0111 668

Hotel support
Support in English: 800 0111 667
Support in Russian: 800 0111 669

Tallinn
Finland Finland Booking.com Finland OY CE Customer Service Offices
 

Customer Service
Local number: 0972519897

Hotel support
Support in Finnish: 0972519805

Helsinki

Office phone: +358 9 61 29 17 00 (office hours)

Fax: +358 9 61 29 17 99

France France Booking.com (France) SAS Customer Service Offices
 

Customer Service
Local number: 01 57 32 92 09

Hotel support
Support in French: 01 57 32 92 65

Paris

Office phone: +33 (0)153251312 (office hours)

Fax: +33 (0)153251423

Lille-Tourcoing - Customer Service
Bordeaux

Office phone: +33 (0) 5 5791 1250 (office hours)

Lyon

Office phone: +334 2683 2500 (office hours)

Nice

Office phone: +33 (0)4 83 53 28 00 (office hours)

Fax: +33 (0)4 83 53 28 49

Rennes

Office phone: + 33 2 5685 5000 (office hours)

Montpellier

Office phone: +33 (0) 4 30 00 20 21 (office hours)

Fax: +33 (0) 4 30 00 20 70

Chamonix-Mont-Blanc
Strasbourg
Germany Germany Booking.com (Deutschland) GmbH Customer Service Offices
 

Customer Service
Local number: 069 17 07 76 582
Mobile: Charges may apply

Hotel support
Support in German: 069 29 95 71 950

Berlin - Customer Service
Berlin
Dusseldorf

Office phone: +49 211 9098 5000 (office hours)

Fax: +49 211 9098 5014

Frankfurt

Office phone: +49 (0)69 747 355000 (office hours)

Fax: +49 (0)69 747 355049

Freiburg im Breisgau
Hamburg

Office phone: +49 (0)40 52475 9600 (office hours)

Fax: +49 (0)40 52475 9666

Munich

Office phone: +49 (0)89 206 063 330 (office hours)

Fax: +49 (0)89 206 063 349

Georgia Georgia Booking.com (Georgia) LLC Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Tbilisi City
Greece Greece Priceline Booking.com Hellas Support services in the hotel market EPE Customer Service Offices
 

Customer Service
Local number: 00800 127 605

Hotel support
Support in Greek, Modern (1453-): 00800 127608

Athens

Office phone: +30 210-8984460-480 (office hours)

Fax: +30 210-8984400-401

Heraklio Town

Office phone: +30 2811 108 400 (office hours)

Fax: +30 2811 108 401

Thessaloniki

Office phone: +30 2310 687200 (office hours)

Fax: +30 2310 687299

Hungary Hungary Booking.com Hungary Kft Customer Service Offices
 

Customer Service
Local number: 06 1 77 77 400

Hotel support
Support in Hungarian: 17777401

Budapest
Iceland Iceland Bookingdotcom ehf. Customer Service Offices
 

Customer Service
Local number: 800 82 32

Hotel support
Support in English: 800 8235

Reykjavík
Ireland Ireland Priceline Booking (Ireland) Ltd Customer Service Offices
 

Customer Service
Local number: 01 90 75 882

Hotel support
Support in English: 01 907 5883

Dublin

Office phone: +353 (0)1 4283000 (office hours)

Fax: +353 (0)1 4283099

Italy Italy Booking.com (Italia) Srl. Customer Service Offices
 

Customer Service
Local number: 02 233 31 342

Hotel support
Support in Italian: 02 912 94 971

Rome

Office phone: +39 06 83 36 5700 (office hours)

Fax: +39 06 83 36 5799

Catania
Bolzano

Fax: +39 0244386071

Florence

Office phone: +39 055 5395000 (office hours)

Milan

Office phone: +39 02 3046 8100 (office hours)

Fax: +39 02 443 860 45

Rimini
Sorrento

Office phone: +39 081 5325800 (office hours)

Venice
Latvia Latvia SIA Booking.com (Latvia) Customer Service Offices
 

Customer Service
Support in English: 8000 4464 Support in Russian: 8000 4475

Hotel support
Support in English: 8000 4465
Support in Russian: 8000 4495

Riga

Office phone: +371 6703 1950 (office hours)

Fax: +371 6703 1999

Lithuania Lithuania Booking.com (Lithuania) UAB Customer Service Offices
 

Customer Service
Support in English: 8800 31672 Support in Russian: 8800 31674

Hotel support
Support in English: 8800 31673
Support in Russian: 8800 31675

Vilnius

Office phone: +370 5 210 0230 (office hours)

Norway Norway Booking.com (Norway) AS Customer Service Offices
 

Customer Service
Local number: 23024708

Hotel support
Support in Norwegian: 23024709

Oslo

Office phone: +47 21 05 23 00 (office hours)

Fax: +47 21 05 23 49

Poland Poland Booking.com SP Z.o.o. (Poland) Customer Service Offices
 

Customer Service
Local number: 0223060855

Hotel support
Support in Polish: 0223060856

Warsaw

Office phone: +48 (0)22 489 2000 (office hours)

Fax: +48 (0)22 489 2099

Krakow

Office phone: +4812 349 4000 (office hours)

Fax: +4812 349 4099

Portugal Portugal Priceline Booking.com Viagens Online, Unipessoal Lda Customer Service Offices
 

Customer Service
Local number: 308 805 832

Hotel support
Support in Portuguese: 308 805 833

Lisbon

Office phone: +351(0)211 208 000 (office hours)

Fax: +351(0)211 208 099

Faro

Office phone: +351 289 127950 (office hours)

Fax: +351 289 127998

Romania Romania Booking.com (Romania) Srl.: Customer Service Offices
 

Customer Service
Local number: 0373 788 021

Hotel support
Support in English: 0373 788 022

Bucharest

Office phone: +40 31224 0200 (office hours)

Russia Russia Booking.com Russia LLC Customer Service Offices
 

Customer Service
Local number: 8800 100 6282

Hotel support
Support in Russian: 8800 100 6283

Moscow

Fax: +7 (495) 664 7469

Saint Petersburg
Sochi
Slovakia Slovakia Booking.com (Slovakia) S.R.O. Customer Service Offices
 

Customer Service
02 686 226 40

Hotel support
Support in Czech: 02 686 226 41

Bratislava

Office phone: +421 2 20992500 (office hours)

Slovenia Slovenia Booking.com Ljubljana d.o.o. Customer Service Offices
 

Customer Service
Local number: 0800 812 00

Hotel support
Support in English: 0800 812 01

Ljubljana
Spain Spain Bookings Hispanica SL Customer Service Offices
 

Customer Service
Support in Spanish: +34 91 27 68 614

Hotel support
Support in Spanish: 91 27 68 934

Barcelona
Barcelona - Customer Service
Las Palmas
Madrid
Malaga
Palma de Mallorca
Seville
Sweden Sweden Bookingdotcom Sverige AB Customer Service Offices
 

Customer Service
Local number: 08 59 36 63 58

Hotel support
Support in Swedish: 08 59 36 63 02

Stockholm

Office phone: +46 (0)8 5175 8000 (office hours)

Fax: +46 (0)8 5052 4797

Switzerland Switzerland Booking.com (Schweiz) AG Customer Service Offices
 

Customer Service
Support in German: 0445 111 637 Support in English: 0445 111 601 Support in French: 0445 111 635 Support in Italian: 0445 111 639

Hotel support
Support in German: 0445 111 638
Support in English: 0445 111 631
Support in French: 0445 111 636
Support in Italian: 0445 111 640

Zurich

Office phone: +41 (0)44 200 38 50 (office hours)

Fax: +41 (0)44 200 38 99

United Kingdom United Kingdom Booking.com Ltd Customer Service Offices
 

Customer Service
Local number: 0203 564 6725

Hotel support
Support in English: 0203 684 7923

Bristol
Cambridge

Office phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)20 8612 8005

Edinburgh

Office phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)131 247 3599

London

Office phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)20 8612 8005

Manchester
Ukraine Ukraine Booking.com Ukraine LLC Customer Service Offices
 

Customer Service
When calling from a landline or IP phone: 0800 502 312

Hotel support
Support in Russian: 0800 502 315

Kiev

Asia

Cambodia Cambodia Booking.com Online Hotel Reservation (Cambodia) Ltd. Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Siem Reap
China China Booking.com (Shanghai) Limited Customer Service Offices
 

Customer Service
Support in Chinese (Cantonese): 400 882 2815 Support in Chinese (Mandarin): 400 882 2810

Hotel support
Support in Traditional Chinese (zh-TW): 400 882 2817
Support in Chinese: 400 882 2814

Shanghai

Office phone: +86 21 6080 7200 (office hours)

Fax: +86 21 6087 9087

Chengdu
Haikou

Office phone: +86 0898 36601918 (office hours)

Fax: +86 0898 36601917

Shanghai - Customer Service
Beijing

Fax: +86 10 5673 8699

Guangzhou

Office phone: +86 20 8353 8000 (office hours)

Fax: +86 20 8353 8099

Qingdao
Xin'an
Hong Kong Hong Kong Booking.com (Hong Kong) Ltd Customer Service Offices
 

Customer Service
Support in English: 30775530 Support in Chinese (Cantonese): 30775532 Support in Chinese (Mandarin): 30775531

Hotel support
Support in English: 30775529
Support in Traditional Chinese (zh-TW): 30775533

Hong Kong

Office phone: +852 2955 8700 (office hours)

Fax: +852 2955 8799

India India Booking.com India Support & Marketing Services Private Limited Customer Service Offices
 

Customer Service
Local number: 0008 000 016 075

Hotel support
Support in English: 000 8000 016 065

Mumbai

Fax: +91 22 3314 3999

Bangalore
New Delhi
Indonesia Indonesia Pt. Booking Indonesia Customer Service Offices
 

Customer Service
Local number: 0078 030 110 118

Hotel support
Support in Indonesian: 007 803 011 0122

Jakarta
Kuta (Bali)
Yogyakarta
Japan Japan Booking.com Japan K.K. Customer Service Offices
 

Customer Service
Local number: 03 6743 6650

Hotel support
Support in Japanese: 03 6743 1957

Tokyo
Tokyo - Customer Service
Fukuoka
Naha
Osaka
Sapporo
Malaysia Malaysia Booking Dot Com Malaysia SDN BHD. Customer Service Offices
 

Customer Service
Support in English: 03-7724-4265 Local number: 03-7724-4262 Support in Chinese (Mandarin): 03-7724-4264

Hotel support
Support in English: 03-7724-4266
Support in Malay: 03-7724-4261
Support in Chinese: 03-7724-4263

Kuala Lumpur

Office phone: +60-32296 7800 (office hours)

Fax: +60-32296 7999

Philippines Philippines Booking.com Philippines Inc. Customer Service Offices
 

Customer Service
Local number: 1800 111 42126
Restrictions may apply when calling from mobile phones.

Hotel support
Support in English: 1800 111 42119

Manila

Office phone: +63 2 988 2000 (office hours)

Fax: +63 2 988 2099

Singapore Singapore Booking.com (Singapore) Pte. Ltd Customer Service Offices
 

Customer Service
Local number: +65 6415 5410

Hotel support
Support in English: 6415 5411

Singapore

Office phone: +65 66033400 (office hours)

Fax: +65 6603 3496

South Korea South Korea Booking.com Korea Limited Customer Service Offices
 

Customer Service
Local number: 02 3483 3225

Hotel support
Support in Korean: 02 3483 3228

Seoul
Sri Lanka Sri Lanka Booking.com (Lanka ) Pvt Ltd. Customer Service Offices
 

Customer Service
Support in English: 011 247 0222

Hotel support
Support in English: 011 247 0223

Colombo
Taiwan Taiwan Booking.com (Taiwan) Limited Customer Service Offices
 

Customer Service
Local number: 02 8793 3062

Hotel support
Support in Chinese: 02 8793 3063

Taipei

Office phone: +886 2 8726 8300 (office hours)

Fax: +886 2 8726 8344

Thailand Thailand Booking.com (Thailand) Ltd Customer Service Offices
 

Customer Service
Local number: 02 78 73 013

Hotel support
Support in Thai: 02 78 73 014

Bangkok

Fax: +66 2610 5899

Koh Samui
Phuket
Vietnam Vietnam Booking.com (Vietnam) Co. Ltd. Customer Service Offices
 

Customer Service
{Support in English} 120 116 37

Hotel support
Support in English: 120 116 38

Ho Chi Minh City

Fax: +84 839113479

Hanoi

North America

Canada Canada Canada Booking.com Online Reservations Inc. Customer Service Offices
 

Customer Service
Support in English: 1 (866) 492 3245 Support in French: 1 (866) 493 3497

Hotel support
Support in English: 1 (866) 492 3246
Support in French: 1 (866) 497 4619

Toronto

Office phone: +1 647 777 4150 (office hours)

Fax: +1 647 777 4190

Montreal

Office phone: +1 514 228 4002 (office hours)

Fax: +1 514 228 0204

Vancouver

Office phone: 1 778 374 2700 (office hours)

Fax: +1 778 329 9837

Calgary
United States of America United States of America Booking.com (USA) Inc Customer Service Offices
 

Customer Service
Support in English: 1 (888) 850 3958 Support in Spanish: 1 (866) 938 1297

Hotel support
Support in English: 1 (888) 850 4649
Support in Spanish: 1 (866) 938 1298

Atlanta

Office phone: +1 (470) 363 2501 (office hours)

Boston

Office phone: +1 857-702-4004 (office hours)

Fax: +1 857-702-4009

Chicago

Office phone: +1 (312) 279 8600 (office hours)

Fax: +1 (312) 577 0624

Dallas
Denver

Office phone: +1 (303) 389 4200 (office hours)

Grand Rapids - Customer Service
Honolulu

Office phone: +1 (808) 457 4800 (office hours)

Fax: +1 (808) 457 4899

Houston

Office phone: +1 (713) 357 1700 (office hours)

Fax: +1 (713) 357 1842

Las Vegas

Office phone: +1 (702) 761 5400 (office hours)

Fax: +1 (702) 761 5449

Los Angeles

Office phone: +1 (323) 801 4200 (office hours)

Fax: +1 (323) 801 4198

Miami

Office phone: +1 (786) 542 8300 (office hours)

Fax: +1 (305) 675 6334

New York City

Office phone: +1 (212) 419 2618 (office hours)

Fax: +1 (347) 438 3367

New Orleans
Orlando - Customer Service
Orlando

Office phone: +1 (407) 587 3900 (office hours)

Fax: +1 (407) 641 8697

Phoenix

Office phone: +1 (602) 343 1821 (office hours)

San Diego
San Francisco

Office phone: +1 (415) 633 4000 (office hours)

Fax: +1 (415) 633 4099

Seattle

Office phone: +1 (425) 456 3700 (office hours)

Fax: +1 (425) 456 3779

Washington, DC
Mexico Mexico Servicios Booking.com Mexico S.A. de C.V. Customer Service Offices
 

Customer Service
Local number: (055) 2282 1777

Hotel support
Support in Spanish: (055) 2282 1778

Mexico City

Office phone: +52 55 50471800 (office hours)

Cancún
Guadalajara

Office phone: +52 333 5605001 (office hours)

Central America & Caribbean

Costa Rica Costa Rica Booking.com (Costa Rica) S.A. Customer Service Offices
 

Customer Service
Local number: 08000 121 800

Hotel support
Support in Spanish: 0800 012 1801

San José
Dominican Republic Dominican Republic Booking.com (Dominican Republic) SRL Customer Service Offices
 

Customer Service
Local number: 1888 7519 389

Hotel support
Support in Spanish: 1888 7519 390

Santo Domingo

Office phone: +1.849.622.2300 (office hours)

Panama Panama Booking.com (Panama) S.A. Customer Service Offices
 

Customer Service
Local number: 001800 5072 765

Hotel support
Support in Spanish: 001 800 507 2766

Panama City
Puerto Rico Puerto Rico Customer Service Offices
 

Customer Service
Local number: 1888 6804 950

Hotel support
Support in Spanish: 1888 6805 049

San Juan

South America

Argentina Argentina Booking.com (Argentina) Srl. Customer Service Offices
 

Customer Service
Local number: 0351 587 0131

Hotel support
Support in Spanish: 0351 587 0132

Buenos Aires

Office phone: +54 11 5296 5600 (office hours)

Fax: +54 11 5296 5699

Brazil Brazil Booking.com Brasil Servicos de Reserva LTDA Customer Service Offices
 

Customer Service
Local number: 11 4700 3708

Hotel support
Support in Portuguese: 11 4700 2484

Sao Paulo

Office phone: +55(11)3956-4000 (office hours)

Fax: +55 (0)11 3055 4108

Natal

Office phone: +55 (84) 2020 5350 (office hours)

Fax: +55 (0)11 3055 4108

Porto Alegre
Rio de Janeiro

Office phone: +55(21)3958-1900 (office hours)

Salvador
Chile Chile Booking.com Chile SpA Customer Service Offices
 

Customer Service
Local number: 02 239 37 371

Hotel support
Support in Spanish: 02 239 37 370

Santiago
Santiago (BookingSuite)
Colombia Colombia Booking.com Colombia S.A.S. Customer Service Offices
 

Customer Service
Local number: 1 4192620

Hotel support
Support in Spanish: 1 4192621

Bogotá
Peru Peru Booking.com (Peru) S.A. Customer Service Offices
 

Customer Service
Local number: 0800 544 51

Hotel support
Support in Spanish: 0800 54452

Lima

Middle East

Egypt Egypt Booking.com Egypt LLC Customer Service Offices
 

Customer Service
Local number: 0800 0000 457

Hotel support
Support in Arabic: 0800 0000 458

Cairo
Israel Israel Booking.com Israel Online Hotel Reservations Ltd. Customer Service Offices
 

Customer Service
1809 213 036

Hotel support
Support in Hebrew: 1809 213 038

Tel Aviv
Jordan Jordan Booking.com International B.V./Jordan P.S.C. Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Amman
Saudi Arabia Saudi Arabia Booking.com Saudi Arabia Ltd. Customer Service Offices
 

Customer Service
Local number: 800 844 8510

Hotel support
Support in Arabic: 800 844 8517

Jeddah
Turkey Turkey Bookingdotcom Satis Destek Hizmetleri Limited Sirketi Customer Service Offices
 

Customer Service
When calling from a landline or IP phone: 00800 448 826 367
Please dial the International number when calling from a cell phone.

Hotel support
Support in Turkish: 00800 448 825 091

Istanbul

Fax: +90 212 377 60 90

Antalya
Izmir
Trabzon
United Arab Emirates United Arab Emirates Booking.com FZ-LLC Customer Service Offices
 

Customer Service
Support in Arabic: 8000 444 1490 Support in English: 8000 444 1492

Hotel support
Support in Arabic: 8000 444 1691
Support in English: 8000 444 1491

Dubai

Office phone: +971 (0)4 4358 200 (office hours)

Fax: +971 (0)4 4358 299

Africa

Ghana Ghana Booking.com (Ghana) Limited Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Accra
Kenya Kenya Bookingcom (Kenya) Ltd. Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Nairobi

Office phone: +254 (0) 732 188 198 (office hours)

Morocco Morocco Booking.com Online Hotel Reservations Maroc SARL Customer Service Offices
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Casablanca

Office phone: +212 522795400 (office hours)

Marrakesh
South Africa South Africa Booking.com South Africa Pty Ltd Customer Service Offices
 

Customer Service
Local number: 086 020 9215

Hotel support
Support in English: 086 020 9216

Cape Town

Office phone: +27 (0)21 681 2520 (office hours)

Fax: +27 (0)21 681 2521

Johannesburg

Oceania

Australia Australia Booking.com (Australia) Pty Ltd Customer Service Offices
 

Customer Service
Local number: 02 8228 1535

Hotel support
Support in English: 02 8228 1536

Sydney

Office phone: +61 (0) 2 9255 9200 (office hours)

Fax: +61 (0) 2 9255 9299

Melbourne
New Zealand New Zealand Booking.com (New Zealand) Ltd Customer Service Offices
 

Customer Service
Local number: 09 915 2818

Hotel support
Support in English: 09 915 2819

Auckland

Office phone: +64 9 300 4670 (office hours)

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