Offices Worldwide

Booking.com B.V., registered in Amsterdam, provides an online accommodation reservation service. It is the owner, controller and manager of the website, www.booking.com. Internationally, Booking.com is supported by various local companies – below, you can see the list of our support companies worldwide. It is the job of these support companies to provide in-country support for Booking.com, and in some instances, to provide customer care support. The support companies do not provide an online reservations service and they do not own, control, host, manage or maintain the Booking.com website (or any other website). Booking.com is domiciled only at its registered office in Amsterdam and not at the offices of any support companies around the world. The support companies are not authorised to act as Booking.com's process or service agents

The contact details of Booking.com's Amsterdam headquarters can be found below under Europe/the Netherlands. And the contact details of each of our worldwide support companies is also listed – but remember, you will not be able to make a reservation through any of these offices.

Europe

Netherlands Netherlands Booking.com BV Offices Customer Service
 

Customer Service
Local number: 070 770 3884

Hotel support
Support in Dutch: 020 20 35 412

Amsterdam - headquarters
Herengracht 597
1017 CE Amsterdam
Netherlands

Postal address:
Postbus 1639
1000 BP Amsterdam
Netherlands

Fax: +31 (0)20 7125609

Amsterdam - Customer Service
Amsterdam
Netherlands
Austria Austria Booking.com (Oesterreich) GmbH Offices Customer Service
 

Customer Service
Local number: 01 20 60 92 409

Hotel support
Support in German: 01 20 60 92 408

Vienna
Johann-Böhm-Platz 1/A, 8th Floor
1020 Vienna
Austria

Phone: +43 (0)1 20 55 50 (office hours)

Fax: +43 1 20 5550 4798

Innsbruck (Tyrol)
Erlerstraße 10, 4. OG
6020 Innsbruck
Austria

Phone: +43 (0)512 21910 6200 (office hours)

Fax: +43 (0)512 21910 6299

Salzburg
Strubergasse 26
5020 Salzburg
Austria

Phone: +43 662 890 404 00 (office hours)

Fax: +43 662 890 404 25

Belgium Belgium Booking.com (Belgium) BVBA Offices Customer Service
 

Customer Service
Support in French: 027 00 66 51 Support in Dutch: 027 00 67 00

Hotel support
Support in French: 027 00 67 86
Support in Dutch: 027 00 67 87

Brussels
Rue de Ligne 13
1000, Brussels
Belgium

Phone: +32 (0)2 207 5800 (office hours)

Fax: +32 (0)2 207 5899

Bulgaria Bulgaria Booking.com (Bulgaria) EOOD Offices Customer Service
 

Customer Service
{Local number:} 00800 119 4467

Hotel support
Support in English: 00800 119 4468

Sofia
103 Alexander Stamboliiski Boulevard
Sofia Tower, 5th floor
1303 Sofia Bulgaria

Phone: + 359 2 425 3700 (office hours)

Fax: +359 2 425 3749

Croatia Croatia Booking.com d.o.o. Offices Customer Service
 

Customer Service
Local number: 0800 806 200

Hotel support
Support in Croatian: 0800 806 201

Zagreb
Trg Drage Iblera 10/V
HR-10 000, Zagreb
Croatia

Phone: +385 (0) 1 643 9200 (office hours)

Fax: +385 (0) 1 643 9299

Cyprus Cyprus Booking.com (Cyprus) Ltd. Offices Customer Service
 

Customer Service
Local number: 800 975 00

Hotel support
Support in Greek, Modern (1453-): 8009 7501

Limassol
Limassol Victory House, Victory House
205 Archbishop Makarios Avenue
3030 Limassol
Cyprus
Czech Republic Czech Republic Booking.com (Czech Republic) s.r.o. Offices Customer Service
 

Customer Service
Local number: 239018307

Hotel support
Support in Czech: 239018306

Prague
Havlickova 1029/3
110 00 Prague 1
Czech Republic

Phone: +420 221 475 700 (office hours)

Fax: +420 221 475 799

Denmark Denmark Booking.com (Denmark) ApS Offices Customer Service
 

Customer Service
Local number: 43 31 49 53

Hotel support
Support in Danish: 43 31 49 81

Copenhagen
Kompagnistræde 34, 3rd floor
1208 Copenhagen K
Denmark

Phone: +45 33 44 33 40 (office hours)

Fax: +45 33 44 33 89

Estonia Estonia Booking.com Estonia OU Offices Customer Service
 

Customer Service
Support in English: 800 0111 666 Support in Russian: 800 0111 668

Hotel support
Support in English: 800 0111 667
Support in Russian: 800 0111 669

Tallinn
Laeva 2, 5th floor
Tallinn, 10111, Estonia
Finland Finland Booking.com Finland OY CE Offices Customer Service
 

Customer Service
Local number: 0972519897

Hotel support
Support in Finnish: 0972519805

Helsinki
Kaisaniemenkatu 2B, 5th floor
00100 Helsinki
Finland

Phone: +358 9 61 29 17 00 (office hours)

Fax: +358 9 61 29 17 99

France France Booking.com (France) SAS Offices Customer Service
 

Customer Service
Local number: 01 57 32 92 09

Hotel support
Support in French: 01 57 32 92 65

Paris
3 avenue Hoche
75008 Paris
France

Phone: +33 (0)153251312 (office hours)

Fax: +33 (0)153251423

Lille-Tourcoing - Customer Service
Lille-Tourcoing
France
Bordeaux
91 rue de Nuyens
CS 21877
33072 Bordeaux
France

Phone: +33 (0) 5 5791 1250 (office hours)

Lyon
Aurealys Building
192 Avenue Thiers
69006 Lyon
France

Phone: +334 2683 2500 (office hours)

Nice
33 avenue Notre-Dame
06000 Nice
France

Phone: +33 (0)4 83 53 28 00 (office hours)

Fax: +33 (0)4 83 53 28 49

Rennes
15 Av. Germaine Tillion, 3rd Floor
35136 - Saint Jacques de la Lande – Rennes
France

Phone: + 33 2 5685 5000 (office hours)

Montpellier
Tour Europe, 1st Floor
Batiment C
101 Allee de Delos.
Montpellier, 34000, France

Phone: +33 (0) 4 30 00 20 21 (office hours)

Fax: +33 (0) 4 30 00 20 70

Chamonix-Mont-Blanc
Résidence le Floréal
105, avenue de la Gare
74700 Sallanches
France
Strasbourg
L’Etoile du Rhin
30, avenue du Rhin
67000 Strasbourg
France
Germany Germany Booking.com (Deutschland) GmbH Offices Customer Service
 

Customer Service
Local number: 069 17 07 76 582
Mobile: Charges may apply

Hotel support
Support in German: 069 29 95 71 950

Berlin - Customer Service
Berlin
Germany
Berlin
Behrenstraße 19
2nd & 3rd floor
10117 Berlin
Germany
Dusseldorf
Kennedy Haus
Rossstrasse 92
40476 Dusseldorf
Germany

Phone: +49 211 9098 5000 (office hours)

Fax: +49 211 9098 5014

Frankfurt
Rossmarkt 10, 6th floor
60311 Frankfurt
Germany

Phone: +49 (0)69 747 355000 (office hours)

Fax: +49 (0)69 747 355049

Freiburg im Breisgau
Engelbergerstraße 19
79106 Freiburg im Breisgau
Germany
Hamburg
Vorsetzen 41
20459 Hamburg
Germany

Phone: +49 (0)40 52475 9600 (office hours)

Fax: +49 (0)40 52475 9666

Munich
Sendlinger Straße 12
80331 Munich
Germany

Phone: +49 (0)89 206 063 330 (office hours)

Fax: +49 (0)89 206 063 349

Georgia Georgia Booking.com (Georgia) LLC Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Tbilisi City
4 Besiki Street
Besiki Business Center
Room 309
0108 Tbilisi City
Georgia
Greece Greece Priceline Booking.com Hellas Support services in the hotel market EPE Offices Customer Service
 

Customer Service
Local number: 00800 127 605

Hotel support
Support in Greek, Modern (1453-): 00800 127608

Athens
Grigoriou Lampraki 5 (2nd and 3rd floor)
Glyfada Athens
GR 16674, Greece

Phone: +30 210-8984460-480 (office hours)

Fax: +30 210-8984400-401

Heraklio Town
62 Martyron Avenue
nr 117, 2nd floor
Heraklio Town, 71304, Greece

Phone: +30 2811 108 400 (office hours)

Fax: +30 2811 108 401

Thessaloniki
43 Tsimiski Street Mall
Platia Odeon
4th floor
Thessaloniki
54623, Greece

Phone: +30 2310 687200 (office hours)

Fax: +30 2310 687299

Hungary Hungary Booking.com Hungary Kft Offices Customer Service
 

Customer Service
Local number: 06 1 77 77 400

Hotel support
Support in Hungarian: 17777401

Budapest
Bank Centre
Szabadsag ter 7.
1054 Budapest
Hungary
Iceland Iceland Bookingdotcom ehf. Offices Customer Service
 

Customer Service
Local number: 800 82 32

Hotel support
Support in English: 800 8235

Reykjavík
Nóatúni 17
105 Reykjavík
Iceland
Ireland Ireland Priceline Booking (Ireland) Ltd Offices Customer Service
 

Customer Service
Local number: 01 90 75 882

Hotel support
Support in English: 01 907 5883

Dublin
Harcourt Centre
Harcourt Road - Block 3
6th Floor Penthouse
Dublin 2
Ireland

Phone: +353 (0)1 4283000 (office hours)

Fax: +353 (0)1 4283099

Italy Italy Booking.com (Italia) Srl. Offices Customer Service
 

Customer Service
Local number: 02 233 31 342

Hotel support
Support in Italian: 02 912 94 971

Rome
Via Terenzio 35 5th floor
00193 Rome
Italy

Phone: +39 06 83 36 5700 (office hours)

Fax: +39 06 83 36 5799

Catania
Via Landolina 25
95131 Catania
Italy
Bolzano
Via del Macello 30/C
10th Floor
39100 Bolzano
Italy

Fax: +39 0244386071

Florence
Viale Giacomo Matteotti 72 – 14r
50121 Florence
Italy

Phone: +39 055 5395000 (office hours)

Milan
Via Fabio Filzi, 25
7th floor
20124 Milan
Italy

Phone: +39 02 3046 8100 (office hours)

Fax: +39 02 443 860 45

Rimini
Via Melozzo da Forli 6
First Floor
47900 Rimini
Italy
Sorrento
Via Montariello, 1
80067 Sorrento
Italy

Phone: +39 081 5325800 (office hours)

Venice
Isola Nova del Tronchetto
14, Ground floor
Venice
30135, Italy
Latvia Latvia SIA Booking.com (Latvia) Offices Customer Service
 

Customer Service
Support in English: 8000 4464 Support in Russian: 8000 4475

Hotel support
Support in English: 8000 4465
Support in Russian: 8000 4495

Riga
Kalku iela 15-7A
LV-1050 Riga
Latvia

Phone: +371 6703 1950 (office hours)

Fax: +371 6703 1999

Lithuania Lithuania Booking.com (Lithuania) UAB Offices Customer Service
 

Customer Service
Support in English: 8800 31672 Support in Russian: 8800 31674

Hotel support
Support in English: 8800 31673
Support in Russian: 8800 31675

Vilnius
Regus Vilnius Old Town,
Vilniaus g. 31, 2nd Floor.
Vilnius, Lithuania

Phone: +370 5 210 0230 (office hours)

Norway Norway Booking.com (Norway) AS Offices Customer Service
 

Customer Service
Local number: 23024708

Hotel support
Support in Norwegian: 23024709

Oslo
Rosenkrantz gate 4
0159 Oslo
Norway

Phone: +47 21 05 23 00 (office hours)

Fax: +47 21 05 23 49

Poland Poland Booking.com SP Z.o.o. (Poland) Offices Customer Service
 

Customer Service
Local number: 0223060855

Hotel support
Support in Polish: 0223060856

Warsaw
Chmielna 25
4 TH floor
00-021 Warsaw
Poland

Phone: +48 (0)22 489 2000 (office hours)

Fax: +48 (0)22 489 2099

Krakow
Lubelska 29 street 2nd floor
30-003 Krakow
Poland

Phone: +4812 349 4000 (office hours)

Fax: +4812 349 4099

Portugal Portugal Priceline Booking.com Viagens Online, Unipessoal Lda Offices Customer Service
 

Customer Service
Local number: 308 805 832

Hotel support
Support in Portuguese: 308 805 833

Lisbon
Parque das Nações
Edifício D. João II - Av. D.João II, 2º B
1995-085 Lisbon, Portugal

Phone: +351(0)211 208 000 (office hours)

Fax: +351(0)211 208 099

Faro
EN 125, Horta das Figuras,
Business Center 1º floor
8005-145 Faro Portugal

Phone: +351 289 127950 (office hours)

Fax: +351 289 127998

Romania Romania Booking.com (Romania) Srl.: Offices Customer Service
 

Customer Service
Local number: 0373 788 021

Hotel support
Support in English: 0373 788 022

Bucharest
Euro Tower Building
11 Dinu Vintila Street
District 2, Bucharest
Romania

Phone: +40 31224 0200 (office hours)

Russia Russia Booking.com Russia LLC Offices Customer Service
 

Customer Service
Local number: 8800 100 6282

Hotel support
Support in Russian: 8800 100 6283

Moscow
Floor 14 Butyrsky Val Street 10
125047, Moscow
Russia

Fax: +7 (495) 664 7469

Saint Petersburg
55 Nevsky prospect, lit A
Regus Nevsky Plaza, 4th floor
Saint Petersburg, 191025,
Russia
Sochi
Kurortny Prospekt
Building 73
3rd Floor
Sochi, 354002, Russia
Slovakia Slovakia Booking.com (Slovakia) S.R.O. Offices Customer Service
 

Customer Service
02 686 226 40

Hotel support
Support in Czech: 02 686 226 41

Bratislava
Wallenrod building
Mickiewiczova 9 – Unit 501, 5th floor
811 07 Bratislava
Slovakia

Phone: +421 2 20992500 (office hours)

Slovenia Slovenia Booking.com Ljubljana d.o.o. Offices Customer Service
 

Customer Service
Local number: 0800 812 00

Hotel support
Support in English: 0800 812 01

Ljubljana
Slovenska cesta 56
1000 Ljubljana, Slovenia
Spain Spain Bookings Hispanica SL Offices Customer Service
 

Customer Service
Support in Spanish: +34 91 27 68 614

Hotel support
Support in Spanish: 91 27 68 934

Barcelona
Via Laietana 33, 5ª planta
08003 Barcelona
Spain
Barcelona - Customer Service
Barcelona
Spain
Las Palmas
Armas 9, planta 1, oficina 1
35001 Las Palmas
Spain

Phone: +34 928 99 8200 (office hours)

Madrid
Calle Virgen de los Peligros, 3
Planta 4, Oficina A
28013 Madrid
Spain

Phone: +34 91 769 6650 (office hours)

Malaga
Calle Marques de Larios, 4
Planta 4. Oficina 410
29005 Malaga
Spain

Phone: +34 952 12 77 00 (office hours)

Palma de Mallorca
Avda. Alejandro Rosello, 34
07002 Palma de Mallorca
Spain
Seville
Plaza Nueva, 13
4ª planta, modulo 11
41001 Seville
Spain
Sweden Sweden Bookingdotcom Sverige AB Offices Customer Service
 

Customer Service
Local number: 08 59 36 63 58

Hotel support
Support in Swedish: 08 59 36 63 02

Stockholm
Magnus Ladulåsgatan 65
5th Floor
118 27 Stockholm
Sweden

Phone: +46 (0)8 5175 8000 (office hours)

Fax: +46 (0)8 5052 4797

Switzerland Switzerland Booking.com (Schweiz) AG Offices Customer Service
 

Customer Service
Support in German: 0445 111 637 Support in English: 0445 111 601 Support in French: 0445 111 635 Support in Italian: 0445 111 639

Hotel support
Support in German: 0445 111 638
Support in English: 0445 111 631
Support in French: 0445 111 636
Support in Italian: 0445 111 640

Zurich
Räffelstrasse 10
8045 Zurich
Switzerland

Phone: +41 (0)44 200 38 50 (office hours)

Fax: +41 (0)44 200 38 99

United Kingdom United Kingdom Booking.com Ltd Offices Customer Service
 

Customer Service
Local number: 0203 564 6725

Hotel support
Support in English: 0203 684 7923

Bristol
1 Redcliff Street
Bristol, BS1 6TP
United Kingdom
Cambridge
Block 3 & 4
Westbrook Centre
Milton Road
CB4 1YG Cambridge
United Kingdom

Phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)20 8612 8005

Edinburgh
2nd Floor, Charlotte House
2 South Charlotte Street
Edinburgh EH2 4AW
Scotland
United Kingdom

Phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)131 247 3599

London
5th floor
The Place
175 High Holborn
London WC1V 7AA
United Kingdom

Phone: +44 (0)20 8612 8000 (office hours)

Fax: +44 (0)20 8612 8005

Manchester
Floor 6
Sunlight House
Quay Street
Manchester, M3 3JZ
United Kingdom
Ukraine Ukraine Booking.com Ukraine LLC Offices Customer Service
 

Customer Service
When calling from a landline or IP phone: 0800 502 312

Hotel support
Support in Russian: 0800 502 315

Kiev
Sagaydachnogo Street 33 Kiev, 04070, Ukraine

Asia

Cambodia Cambodia Booking.com Online Hotel Reservation (Cambodia) Ltd. Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Siem Reap
Level 5
Canadia Business Center
Sivutha Street
Mondul 1 Village
Svay dangkum Commune
Siem Reap, 038988, Cambodia
China China Booking.com (Shanghai) Limited Offices Customer Service
 

Customer Service
Support in Chinese (Cantonese): 400 882 2815 Support in Chinese (Mandarin): 400 882 2810

Hotel support
Support in Traditional Chinese (zh-TW): 400 882 2817
Support in Chinese: 400 882 2814

Shanghai
Unit 1201 – 1204, 12F
Jing’An Kerry Center Tower II
1539 West Nanjing Road
Jing’An District
Shanghai 200040
China

Phone: +86 21 6080 7200 (office hours)

Fax: +86 21 6087 9087

Chengdu
Unit 1 & 10, 11th floor,
Office tower 1,
Chengdu IFS, No.1,
Section 3 Hongxing Road,
Chengdu, China
Haikou
Room 4101
Mingguang International Hotel
No. 9 Nanhai Avenue
Haikou
Haikou, Hainan, 570216
China

Phone: +86 0898 36601918 (office hours)

Fax: +86 0898 36601917

Shanghai - Customer Service
Shanghai
China
Beijing
Unit 02, 22/F,
Yintai Office Tower,
Beijing Yintai Centre
No. 2 Jianguomenwai Street,
Chaoyang District,
Beijing 100022,
P. R. China

Fax: +86 10 5673 8699

Guangzhou
Unit 3304, Taikoohui Tower I, 385 Tianhe Road
Tianhe District, 510620, Guangzhou
China

Phone: +86 20 8353 8000 (office hours)

Fax: +86 20 8353 8099

Qingdao
Room 741, China Overseas Building
76 Yanji Road
Unit 03-04
Shibei District
Qingdao 266034
China
Xin'an
Unit 1122 11F Tower A
Xi'an Chang’an Metropolis Center
88 Nanguan Zheng Street
Beilin District
Xin'an
China
Hong Kong Hong Kong Booking.com (Hong Kong) Ltd Offices Customer Service
 

Customer Service
Support in English: 30775530 Support in Chinese (Cantonese): 30775532 Support in Chinese (Mandarin): 30775531

Hotel support
Support in English: 30775529
Support in Traditional Chinese (zh-TW): 30775533

Hong Kong
Unit 803, 8/F, 100QRC
100 Queen’s Road Central
Central, Hong Kong

Phone: +852 2955 8700 (office hours)

Fax: +852 2955 8799

India India Booking.com India Support & Marketing Services Private Limited Offices Customer Service
 

Customer Service
Local number: 0008 000 016 075

Hotel support
Support in English: 000 8000 016 065

Mumbai
Finance Centre Tower 3, #1602, 16th Floor
Senapati Bapat Marg
Elphinston Road (W)
Mumbai - 400 013
India

Fax: +91 22 3314 3999

Bangalore
RMZ Millennia
No.1 & 2, Murphy Road
Tower B - 6th floor
Ulsoor
Bangalore, 560008
India
New Delhi
One Horizon Centre
14th Floor, Golf Course Road,
DLF Phase 5, Sector 43
Gurgaon-NCR 122002,
India
Indonesia Indonesia Pt. Booking Indonesia Offices Customer Service
 

Customer Service
Local number: 0078 030 110 118

Hotel support
Support in Indonesian: 007 803 011 0122

Jakarta
13/F World Trade Center 1
Jl. Jendral Sudirman Kav. 29-31
12920 Jakarta
Indonesia
Kuta (Bali)
Jalan Sunset Road No. 888
Kelurahan Seminyak
Kecamatan Kuta
Bali, 80361, Indonesia
Yogyakarta
Pacific Building Lt. 2 Suite 207
Jl. Laksda Adi Sucipto, 157
Demangan, Gondokusuman
Yogyakarta 55221
DI Yogyakarta – Indonesia
Japan Japan Booking.com Japan K.K. Offices Customer Service
 

Customer Service
Local number: 03 6743 6650

Hotel support
Support in Japanese: 03 6743 1957

Tokyo
Oak Omotesando 5F
3-6-1 Kita-Aoyama, Minato-ku
Tokyo 107-0061
Japan
Tokyo - Customer Service
Tokyo
Japan
Fukuoka
Meiji Yasuda, Watanabe Building 6F
1-3-3 Hakataekimae, Hakata-ku
Fukuoka 812-0011
Japan
Naha
4th floor Hawk City Naha Building
1-10-24 Matsuo, Naha-shi
Naha
900-0014 Japan
Osaka
23rd Floor
Umeda Hankyu Building Office Tower
8-1 Kakuda-cho, Kita-ku
Osaka 530-0017
Japan
Sapporo
8th Floor, Nihon Seimei Sapporo Building
4-1-1 Kita Sanjo Nishi
Chuo-ku,Hokkaido
060-0003
Sapporo
Japan
Malaysia Malaysia Booking Dot Com Malaysia SDN BHD. Offices Customer Service
 

Customer Service
Support in English: 1800 814 601 Local number: 1800 814 611 Support in Chinese (Mandarin): 1800 814 612

Hotel support
Support in English: 03 7724 4266
Support in Malay: 03 7724 4261
Support in Chinese: 03 7724 4263

Kuala Lumpur
Suite 11.05, Level 11
Centrepoint North
Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur
Malaysia

Phone: +60-32296 7800 (office hours)

Fax: +60-32296 7999

Philippines Philippines Booking.com Philippines Inc. Offices Customer Service
 

Customer Service
Local number: 1800 111 42126
Restrictions may apply when calling from mobile phones.

Hotel support
Support in English: 1800 111 42119

Manila
Level 10, Philam Life Tower
8767 Paseo de Roxas
Makati City (Manila) Philippines

Phone: +63 2 988 2000 (office hours)

Fax: +63 2 988 2099

Singapore Singapore Booking.com (Singapore) Pte. Ltd Offices Customer Service
 

Customer Service
Local number: +65 6415 5410

Hotel support
Support in English: 6415 5411

Singapore
12 Marina Boulevard #30-01
Marina Bay Financial Centre Tower 3
Singapore 018982
Singapore

Phone: +65 66033400 (office hours)

Fax: +65 6603 3496

South Korea South Korea Booking.com Korea Limited Offices Customer Service
 

Customer Service
Local number: 02 3483 3225

Hotel support
Support in Korean: 02 3483 3228

Seoul
17F Gran Seoul
33 Jong-ro
Jongro-gu
Seoul, 03159, South Korea
Sri Lanka Sri Lanka Booking.com (Lanka ) Pvt Ltd. Offices Customer Service
 

Customer Service
Support in English: 011 247 0222

Hotel support
Support in English: 011 247 0223

Colombo
Level 6, Valiant Towers
46/7 Nawam Mawatha
Colombo – 2
Sri Lanka
Taiwan Taiwan Booking.com (Taiwan) Limited Offices Customer Service
 

Customer Service
Local number: 02 8793 3062

Hotel support
Support in Chinese: 02 8793 3063

Taipei
9/F-C, No. 1, Songzhi Road,
Taipei 11047 Taiwan

Phone: +886 2 8726 8300 (office hours)

Fax: +886 2 8726 8344

Thailand Thailand Booking.com (Thailand) Ltd Offices Customer Service
 

Customer Service
Local number: 02 78 73 013

Hotel support
Support in Thai: 02 78 73 014

Bangkok
Level 34, Interchange 21
399 Sukhumvit Road
Klontoey Nua, Wattana
Bangkok 10110 Thailand

Fax: +66 2610 5899

Koh Samui
Chaweng Beach Village
99/5 Moo3 Haad Chaweng 1 Road Bophut
Province of Surat Thani.
Koh Samui, 84320, Thailand
Phuket
(Premises of Royal Phuket Marina)
MC 5 Building, Level 4
Thepkrasattri Road, Kohkaew,
Muang Phuket 83000
Thailand
Vietnam Vietnam Booking.com (Vietnam) Co. Ltd. Offices Customer Service
 

Customer Service
{Support in English} 120 116 37

Hotel support
Support in English: 120 116 38

Ho Chi Minh City
Level 18, Bitexco Financial Tower
02 Hai Trieu Street
Ben Nghe Ward
District 1
Ho Chi Minh City
Vietnam

Fax: +84 839113479

Hanoi
Room 401 & 402, Level 4
Press Club Building
59A Ly Thai To Street
Hoan Kiem District
Hanoi
Vietnam

North America

Canada Canada Canada Booking.com Online Reservations Inc. Offices Customer Service
 

Customer Service
Support in English: 1 (866) 492 3245 Support in French: 1 (866) 493 3497

Hotel support
Support in English: 1 (866) 492 3246
Support in French: 1 (866) 497 4619

Toronto
Bay Adelaide Centre
333 Bay Street, Suite 620
Toronto, M5H 2R2
Canada

Phone: +1 647 777 4150 (office hours)

Fax: +1 647 777 4190

Montreal
355 Rue Ste-Catherine Ouest, 5th Floor
H3B 1A5 Montreal
Canada

Phone: +1 514 228 4002 (office hours)

Fax: +1 514 228 0204

Vancouver
1122 Mainland Street
Suite 225
Vancouver, British Columbia, V6B 5L1
Canada

Phone: 1 778 374 2700 (office hours)

Fax: +1 778 329 9837

Calgary
209 – 8 Avenue SW, Suite 401
Calgary, AB T2P 1B8
Canada
United States of America United States of America Booking.com (USA) Inc Offices Customer Service
 

Customer Service
Support in English: 1 (888) 850 3958 Support in Spanish: 1 (866) 938 1297

Hotel support
Support in English: 1 (888) 850 4649
Support in Spanish: 1 (866) 938 1298

Atlanta
271 17th Street
Suite 600
Atlanta, GA 30363
United States of America

Phone: +1 (470) 363 2501 (office hours)

Boston
116 Huntington Ave
7th Floor
Boston, MA 02116,
United States of America

Phone: +1 857-702-4004 (office hours)

Fax: +1 857-702-4009

Chicago
200 West Madison
Suite 1450
Chicago, IL 60606
United States of America

Phone: +1 (312) 279 8600 (office hours)

Fax: +1 (312) 577 0624

Dallas
Bank of America Plaza
901 Main St
Suite 3605.
Dallas, TX, 75202, United States of America
Denver
1512 Larimer Street
Suite 700.
Denver, CO 80202
United States of America

Phone: +1 (303) 389 4200 (office hours)

Grand Rapids - Customer Service
Wyoming (Grand Rapids),
United States of America
Honolulu
Waikiki Business Plaza
2270 Kalakaua Avenue, Suite 1110
Honolulu, HI, 96815, United States of America

Phone: +1 (808) 457 4800 (office hours)

Fax: +1 (808) 457 4899

Houston
801 Travis Street
Suite 1625
Houston, TX 77002
United States of America

Phone: +1 (713) 357 1700 (office hours)

Fax: +1 (713) 357 1842

Las Vegas
3800 Howard Hughes Parkway
Suite 1520
Las Vegas, NV 89169
United States of America

Phone: +1 (702) 761 5400 (office hours)

Fax: +1 (702) 761 5449

Los Angeles
5700 Wilshire Blvd #285
Los Angeles, CA 90036
United States of America

Phone: +1 (323) 801 4200 (office hours)

Fax: +1 (323) 801 4198

Miami
801 Brickell Avenue
Suite 750
Miami, FL 33131
United States of America

Phone: +1 (786) 542 8300 (office hours)

Fax: +1 (305) 675 6334

New York City
100 William Street, Suite 750
New York City, NY 10038
United States of America

Phone: +1 (212) 419 2618 (office hours)

Fax: +1 (347) 438 3367

New Orleans
365 Canal Street
Suite 2340
New Orleans, LA 70130
United States of America
Orlando - Customer Service
Orlando
United States of America
Orlando
7208 Sand Lake Road, Suite 202
Orlando, FL 32819
United States of America

Phone: +1 (407) 587 3900 (office hours)

Fax: +1 (407) 641 8697

Phoenix
40 N Central Avenue Suite 1400
Phoenix, AZ 85004
United States of America

Phone: +1 (602) 343 1821 (office hours)

San Diego
Diamond View Tower
350 10th Avenue Suite 1000
San Diego, CA 92101
United States of America
San Francisco
101 Mission Street
Suite 800
San Francisco CA 94105
United States of America

Phone: +1 (415) 633 4000 (office hours)

Fax: +1 (415) 633 4099

Seattle
10500 NE 8th Street
Suite 1250
Bellevue (Seattle), WA 98004
United States of America

Phone: +1 (425) 456 3700 (office hours)

Fax: +1 (425) 456 3779

Washington, DC
Suite 500
1920 L Street, N.W.
DC 20036 Washington, DC, DC
United States of America
Mexico Mexico Servicios Booking.com Mexico S.A. de C.V. Offices Customer Service
 

Customer Service
Local number: 001 877 396 6197

Hotel support
Support in Spanish: 05522821778

Mexico City
Torre Polanco
Mariano Escobedo 476, 13th Floor
Colonia Nueva Anzures
Mexico City, 11590, Mexico

Phone: +52 55 50471800 (office hours)

Cancún
Corporativo Malecón Las Américas
Av. Bonampak, SMz. 6 Mz. 1 Lt. 1
Piso 9 oficina 907
Quintana Roo.
Mpio. de Benito Juárez,
C.P. 77500 Cancún
Mexico
Guadalajara
Av. Acueducto 2100, Piso 12
Fracc. Colinas de San Javier
Guadalajara, Jalisco.
45110, Mexico

Phone: +52 333 5605001 (office hours)

Central America & Caribbean

Costa Rica Costa Rica Booking.com (Costa Rica) S.A. Offices Customer Service
 

Customer Service
Local number: 08000 121 800

Hotel support
Support in Spanish: 0800 012 1801

San José
Escazu Corporate Center, 6th floor
10201 San José
Costa Rica
Dominican Republic Dominican Republic Booking.com (Dominican Republic) SRL Offices Customer Service
 

Customer Service
Local number: 1888 7519 389

Hotel support
Support in Spanish: 1888 7519 390

Santo Domingo
Edificio Corporativo 2010
Ave. Gustavo Mejia Ricart esq. Abraham Lincoln, SUITE 701
Ensanche Piantini
Santo Domingo
Dominican Republic

Phone: +1.849.622.2300 (office hours)

Panama Panama Booking.com (Panama) S.A. Offices Customer Service
 

Customer Service
Local number: 001800 5072 765

Hotel support
Support in Spanish: 001 800 507 2766

Panama City
Piso 32-B, calle 50/ calle Elvira Mendez
Tower Financial Center
Panama City
Panama
Puerto Rico Puerto Rico Offices Customer Service
 

Customer Service
Local number: 1888 6804 950

Hotel support
Support in Spanish: 1888 6805 049

San Juan
Caribe Plaza
Calle Palmeras #53
6th Floor
San Juan, 00901
Puerto Rico

South America

Argentina Argentina Booking.com (Argentina) Srl. Offices Customer Service
 

Customer Service
Local number: 0800 444 1795

Hotel support
Support in Spanish: 0800 444 0794

Buenos Aires
Bouchard 710 - 3to Piso/3th floor
C1106ABL - Capital Federal
Buenos Aires
Argentina

Phone: +54 11 5296 5600 (office hours)

Fax: +54 11 5296 5699

Brazil Brazil Booking.com Brasil Servicos de Reserva LTDA Offices Customer Service
 

Customer Service
Local number: 11 4700 3708

Hotel support
Support in Portuguese: 0800 891 1722

Sao Paulo
Avenida Paulista, 287 - 8º andar
Bela Vista
Sao Paulo, 01311-000
Brazil

CNPJ: 10.625.931/0001-39

Phone: +55(11)3956-4000 (office hours)

Fax: +55 (0)11 3055 4108

Natal
Av. Engenheiro Roberto Freire,
1850 – Loja 22 e 23, Capim Macio
Natal - 59078-600
Brazil

Phone: +55 (84) 2020 5350 (office hours)

Fax: +55 (0)11 3055 4108

Porto Alegre
Green Place Caixeiros Building
777, Mostardeiro St.
5º floor
Porto Alegre, 990430-001
Brazil
Rio de Janeiro
Rua República do Chile 230
15o andar
Centro
Rio de Janeiro, 20031-170
Brazil

Phone: +55(21)3958-1900 (office hours)

Salvador
Av. Tancredo Neves, 450
Ed. Suarez Trade, 16º andar
Bela Vista
Salvador, 41820-901
Brazil
Chile Chile Booking.com Chile SpA Offices Customer Service
 

Customer Service
Local number: 02 239 37 371

Hotel support
Support in Spanish: 02 239 37 370

Santiago
Av. Vitacura 2670
5th Floor, Oficina 502
Edificio CCU
Las Condes
Santiago
Chile
Santiago (BookingSuite)
Av Vitacura 2670
3th Floor, Oficina 302
Las Condes
Santiago
Chile
Colombia Colombia Booking.com Colombia S.A.S. Offices Customer Service
 

Customer Service
Local number: 1 4192620

Hotel support
Support in Spanish: 1 4192621

Bogotá
Calle 93 #13-45
Piso 6, Oficina 602
Bogotá
Colombia
Peru Peru Booking.com (Peru) S.A. Offices Customer Service
 

Customer Service
Local number: 0800 544 51

Hotel support
Support in Spanish: 0800 54452

Lima
Av. 28 de Julio 1011
Oficina 801
Miraflores.
Lima Peru

Middle East

Egypt Egypt Booking.com Egypt LLC Offices Customer Service
 

Customer Service
Local number: 0800 0000 457

Hotel support
Support in Arabic: 0800 0000 458

Cairo
Building A1, Business Park A
Cairo Festival City
New Cairo
Egypt
Israel Israel Booking.com Israel Online Hotel Reservations Ltd. Offices Customer Service
 

Customer Service
1809 213 036

Hotel support
Support in Hebrew: 1809 213 038

Tel Aviv
3 Rothschild Ave, Beit Psagot,
Tel Aviv 6688106,
Israel
Jordan Jordan Booking.com International B.V./Jordan P.S.C. Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Amman
ZAHRAN PLAZA
7th Circle
3rd Floor, Office No. 11,
P.O. Box 140825
11814 Amman
Jordan
Saudi Arabia Saudi Arabia Booking.com Saudi Arabia Ltd. Offices Customer Service
 

Customer Service
Local number: 800 844 8510

Hotel support
Support in Arabic: 800 844 8517

Jeddah
Level 7, Murjana Tower, Office #701
Prince Sultan Street (corner with Kayal str), Al Rowda
233326 Jeddah
Saudi Arabia
Turkey Turkey Bookingdotcom Satis Destek Hizmetleri Limited Sirketi Offices Customer Service
 

Customer Service
When calling from a landline or IP phone: 00800 448 826 367
Please dial the International number when calling from a cell phone.

Hotel support
Support in Turkish: 00800 448 825 091

Istanbul
Ömer Avni Mah. İnebolu Sok. No:39 Haktan İş Merkezi Kat:1
Kabataş Beyoğlu 34427 Istanbul, Turkey

Fax: +90 212 377 60 90

Antalya
Etiler Mah. 832 Sok.
Arat Is Merkezi No:4 Kat:7/18-19
Antalya, Turkey
Izmir
Adalet Manas Bulvarı No:47 No:3609
Bayraklı-İzmir.
Izmir, 34427 Turkey
Trabzon
Maraş Caddesi No: 9
Trabzon, 61100 Turkey
United Arab Emirates United Arab Emirates Booking.com FZ-LLC Offices Customer Service
 

Customer Service
Support in Arabic: 8000 444 1490 Support in English: 8000 444 1492

Hotel support
Support in Arabic: 8000 444 1691
Support in English: 8000 444 1491

Dubai
Arjaan Office Tower
Office 1204 - 1207
12th Floor
Media City
Dubai 502942 United Arab Emirates

Phone: +971 (0)4 4358 200 (office hours)

Fax: +971 (0)4 4358 299

Africa

Ghana Ghana Booking.com (Ghana) Limited Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Accra
Accra
Ghana
Kenya Kenya Bookingcom (Kenya) Ltd. Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Nairobi
2nd Floor, West Wing, ICEA LION Center, Horizons Offices
Chiromo road, Nairobi, Kenya

Phone: +254 (0) 732 188 198 (office hours)

Morocco Morocco Booking.com Online Hotel Reservations Maroc SARL Offices Customer Service
 

Customer Service

Hotel support
Support in English: +44 20 3320 2610

Casablanca
92, Boulevard d'Anfa
7th Floor
Casablanca, 20330 Morocco

Phone: +212 522795400 (office hours)

Marrakesh
Marrakech Plaza
Immeuble D1 Marrakech Plaza
Guéliz 40000 Marrakesh
Morocco
South Africa South Africa Booking.com South Africa Pty Ltd Offices Customer Service
 

Customer Service
Local number: 0800 981007

Hotel support
Support in English: 0860209216

Cape Town
Belmont Office Park, Ebden House
19 Belmont Road, Rondebosch
7700 Cape Town
South Africa

Phone: +27 (0)21 681 2520 (office hours)

Fax: +27 (0)21 681 2521

Johannesburg
West Tower, 2nd Floor
Nelson Mandela Square
Maude Street
Sandton
2146 Johannesburg
South Africa

Oceania

Australia Australia Booking.com (Australia) Pty Ltd Offices Customer Service
 

Customer Service
Local number: 02 8228 1535

Hotel support
Support in English: 02 8228 1536

Sydney
Level 34, MLC Centre
19 Martin Place.
Sydney, NSW 2000
Australia

Phone: +61 (0) 2 9255 9200 (office hours)

Fax: +61 (0) 2 9255 9299

Melbourne
Level 23
360 Collins Street
Melbourne
Victoria 3000
Australia
New Zealand New Zealand Booking.com (New Zealand) Ltd Offices Customer Service
 

Customer Service
Local number: 0800 451 596

Hotel support
Support in English: 0800 451 596

Auckland
Level 3
85 Fort Street
Auckland 1010
New Zealand

Phone: +64 9 300 4670 (office hours)

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