Granvia

My husband and I loved the location on Granvia Ave, very convenient to restaurants, shops and sightseeing. It was only a two block walk from the Airport Bus stop in Placa Catalunya so we didn't need a taxi - we arrived at night and felt very safe walking to the hotel. Staff kept our bags for us the next day while we went sightseeing which was very nice and then we left for a 7 nt Mediterranean cruise departing from the port of Barcelona.

The TV didn't work and it looked like it hadn't worked in the last ten years. We really wanted to watch Spanish TV in the evening. Room was outdated with an uncomfortable mattress- no coffee or tea pot in the rm like our other hotels in Europe. Breakfast was too expensive so we went without.

Location, common areas, 2 of the front desk staff

TV’s remote was not in the room and TV could not be switch on manually. I called reception and was told that it’s late and I have to wait till morning. I got water from mini bar and it was warm because fridge was off. Also, no price list for mini bar and no Bible. Blow dryer was barely blowing. On one occasion, no help with luggage was available - short stuffed. Reception’s staff represents all kinds. Some very nice and some not at all. Same applies to the English language skills.

The staff was very helpful, the hotel was lovely and in a great location for shopping and walking. We would loved to have stayed longer than one night. Would definitely come back again.

The hotel has a perfect location in the centre of Barcelona with a metro station just outside. It is within walking distance of La Rambla. The staff were generally friendly and helpful, and there were 3 computers with internet access. Nice hotel lounge and back yard with tables and a fountain.

There were no coffee making facilities in the room. The air conditioning in the room, although turned off, was dripping water, and nothing was done about this when reported to the staff. We were charged for items not taken from the minibar. When this was pointed out to the staff (manager?), the amount was reduced, but still to an amount higher than what should have been charged.

Fantastic central location. Beautiful building. Great breakfasts. Attentive staff.

It was extremely central and the airport bus was only 5 minutes away from the hotel.

excellent location. Good value for the money.

outrageous price for breakfast.

wonderful hotel, old world style, but modern (free wi-fi, for eg), great location, staff very helpful and friendly, rooms clean etc, shower hot. Worth spending some time at the hotel itself because of its beauty and style, but location is such that one spends most of time outside exploring

Very nice old mansion: the salon and dining room were particulary attractive.

The room was more austere than we expected. Few amenities and two regular beds.

Room was a good size, location was convenient

The room was very hot; we asked several times for the front desk clerk to turn up the air conditioning, but the room never cooled down.

Quiet hotel, very friendly staff, very close to the city centre.

Improvement of the air conditioning system in the room

perfect location, very close to Plaza Catalunya. Easy to find when driving. However the hotel does not have its own parking. The nearest parking is next to the entrance to the hotel but it is EUR 29 per day (12 hours). At the same time you may park your car evening and take it back in 24 hors and still pay only 29 EUR.

Fix air conditioning system.