Hesperia Granada

This hotel was well located within walking distance of great eating spots, and of the major sights. Our room was quiet and very comfortable with two balconies looking onto a quiet courtyard. Would stay here again.

The centrality, the reasonable quality/price

The staff was very rude when we check out, on the borderline of being offensive,

The location was good, within walking distance of shops and restaurants

This is definately not a 4 star hotel. It is located in a back street off a main plaza. The service was hit and miss, there was no one to help with our luggage when we got there, when I asked for help the receptionist just shrugged and said she was alone there. Poor soundproofing of rooms. The rooms were small and dingy, we were very depressed upon seeing them, I had to ask to change my parents room the next day as I could'nt bear the thought of them having to stay in the dark and tiny room they were given at first. The room they got changed to was better but the shower screen would not close, flooding the bathroom every time the shower was used. Our triple room was supposed to be for 3 adults but was tiny, could barely move between beds.

Characteristic moresque architecture and decoration (including furniture in the rooms). Pefect location in the heart of the city, but in a quiet and pleasant street. The bathroom is equipped with the bidet (fundamental for latin and japanese clients).

My room (1st floor, entrance towards the main hall) was quite noisy. The characteristic patio of the entrance hall has a nice glass ceiling, which amplifies every whisper at the highest floors. Some carpets in the entrance hall and main walking passages should help.

Large comfortable rooms but very bland decor.

The location of the hotel was right in the centre of the older part of Granada, near to the Cathedral and with a car park underneath. We left the car there for 2 days and walked everywhere - it is not an easy city to drive in if you do not know your way. Very convenient for visiting Alhambra and Albaycin district. Numerous restaurants and tapas bars nearby.

The hotel only did breakfast which was expensive. However, with so many bars and restaurants near to the hotel, it was not really a problem. It is not easy to drive to the hotel because of the narrow streets and many one way systems - make sure you have a good map and directions on how to get there.

The location,the building,

The location was ideal for us. Set in a small square to one side of a busier area near the main road through the City. It was consequently fairly quite despite being close to the hustle and bustle of Granada including shops and the Cathedral. Also it was only a short walk from the Alhambra and Arabic quarter.

The supplied toiletries were rather basic in the bathroom.

The staff was extremely helpful, all the requests were attended immediately and professionally.

There is not enough sound proofing, can hear all the noises.

Nice hotel in the middle of Granada, very nice in andalusian style.

strange behaviour of receptionists, not friendly at all. But the hotel in general very nice.

Partner loved the pillow menu

Lovely room. Very clean Friendly and courteous staff. Great location. Would stay here again.

The location is great and the hotel is beautiful. The rooms are spacious and well-appointed.

The air-conditioning in the room did not work. They moved us the next morning to a different room but having one night of two be uncomfortable is not a great experience. The front desk staff was not even apologetic about it and made us feel like they were doing us a favor by moving us.