Palacio De Santa Ines

Fascinating entrance atrium. Very Old World feel to the bedroom with quite colourful wall finishes,

Entry to the hotel was by means of a buzzer at the front door which was strange & also uninviting. The bath in my room was not cleaned after the last occupant. There was no one to 'swipe' my credit card upon leaving except the Night Porter who could only write down my card details which could lead to problems with your transaction.

Had a noisy room facing the hotel patio. Very Spartan bathroom toileteries. Excelent location. No parking - pubñlic parking is too far if you have heavy luggage.

The location was great but we had a poky little room with armchairs whose upholstery is in need of renovation . The light in the bathroom was dim to the extent that I could not put on any makeup and there was no surface to put sponge bags on. Besides, I think that in its description there should be a mention that some of the steps are very high ,not suitable for elderly people.

Excellent location right in the heart of Granada's old quarter. Friendly, helpful staff. Beautiful old-town 'palacio' building. Room was clean, tidy and spacious. Perfect base for exploring Granada and it's attractions.

We were very happy with the hotel's proximity to the Alhambra and the centre but the fact that it was down a quiet back street so we could get a good night's sleep. The reception was lovely and the staff delightful.

We would have appreciated a kettle in the room.

Very pretty, good position and really clean

The receptionist speaks only Spanish

I was only staying one night as a solo traveller, but found the staff very helpful and the hotel itself delightful and most interesting as a restored former palacio. It was in a very quiet location, but only a few minutes walk to the bus to the Alhambra and to lots of restaurants and bars. Very atmospheric.

The staff was very friendly and helpful and the location is excellent for exploring Granada.

I checked "good" in comfort insdtead of exellent, only because there was no hot water one morning due to water quality control. Other wise all excellent, would like to return!! Great locationn and historic atmosphere.

The building was beautiful and location excellent.

The rooom smelled of sewage and the air conditioning unit didnt work properly, so we asked for a fan which was provided.

Character of hotel.

No coffee / tea making facilities in room

The building is most attractive, even charismatic. The location is superb, close to the Al Hambra, and close to the city centre but quiet at night.

The beds were uncomfortable but the main criticism has to be the bathroom which was overdue a major refurbishment. The bidet was cracked, the seals round the bath were blackened, the door scraped the floor so badly it would hardly close. The basin outlet was slightly above the level of the bottom of the basin so it was impossible to drain it completely - very unhygienic.