Ciudad de Haro

Easy to get to, free parking, very friendly and helpful staff.

Staff at reception were very friendly and helpful. The room was spacious and very clean. Breakfast was good.

In the restaurant they seemed to prioritise serving food quickly. It was not always as hot as it should have been.

the location, near a major road with lots of heavy trafic, about 30 min walk from town center was awfull

The hotel was very convenient to stop off on my journey from easren Spain to Santander ,and is a good base to visit the wine region

A quiet rest after a long drive, avery nice meal and a good nights sleep.

the staff were very helpful. The accommodation was good and clean The food in the testaurant was good and the staff helful in selscting a wine.

Great location for visting Haro only a 5 minute walk. Great pool area to relax.

Nice to have a pool to relax by, between our bodega tours.

We stayed there 2 nights. In the middle of the 1st night, we had to change rooms due to some mechanical sound that started whirring every minute and 15 seconds, keeping my husband and I awake. After waking up both of our kids and changing rooms at 1am, we discovered that the wi-fi didn't work in the new room. The next morning, we asked to change rooms again as a result. We were told nothing else was available. We asked for a room discount or something to make up for the inconvenience (both for changing rooms, and for having to go into public areas to use the wi-fi that they claimed should be in every room), and were flatly denied. We made it clear that we were very unimpressed with the way they handled the situation.

drove to the mountains nearby and visited Ezcaray. Unfortunately it was a Sunday and the Bodegas were closed otherwise it would have been an excellent base for Rioja wine tasting.

Its proximity to the main road and lack of aesthetic views from the windows

Nothing in particular excwpt that there is free on-site parking with a few spaces under cover.. The hotel is just outside the town of Haro and its rooms and facilities are no more than average for a two/three star hotel. The bar and restaurant are depressing and are very much in need of a facelift.

Dinner in the restaurant was a disgrace. Food had obviously been slapped on to the plates and was all over the rims by the time it was plonked down on the table in front of us. Plated main courses, one meat and one fish, were served swimming in thin liquids which were supposed to be sauces.

conveniently located, nice room, parking on-site.

I found the buffet breakfast fee too high. We just used the coffee bar, more convenient.

The free bottle of wine on arrival was most welcome and reflected the whole the pleasant helpful attitude of the staff and facilities.

Fond some of the staff unfriendly and hotel in need of updating in some areas