Hostal Gran Duque

Location and nice staff

Thin walls. You can hear the neighbours in they are a little noisy. Very Narow corridors.

Renovated hostel , there 's Internet and a/c , wonderfully decorated hallways

No curtains on windows , 3 cookies for breakfast , rooms like prison cells , inexperienced personnel , no basket for useless papers in the room , somedays they forgot to put toilet paper and shampoo

Its closeness to the city center, the kindness of the staff and the room service

It was good for a 2 star hostel, very central location, a nice room and bathroom, nice paintings in the corridors and in the room, free internet, tea pot in the room, a kitchen with a refrigerator just in case you need to store something. The stuff was kind and helpful, but not knowing english was a turn off.

The stuff does not know any word in english! If you don't speak spanish you may feel uncomfortable as I did. The breakfast cookies are not fresh and edible. The lift is too small and the hotel is in the 3rd floor which was discomfortable for me.

The hostal is in a excelent point in Madri, between Plaza del Sol and King's Castle, with diferents metro lines near; a central place, but in a little and calm street. The room is comfortable and clean, with a private bathroom and everything work.

The breakfast isn´t good, but in the street's corner, beside the Opera, there is a good Caffeteria.

24 hour reception, nicely furnished room, clean and tidy. Internet access. Location is very central, 2 mins from station Opera.

The Air conditioning system ventillated rather smelly air.

Very close to the royal palace/ opers house area. The staff are friendly. It's good value for money.

The breakfast is delivered on a tray when we arrive and consists of pre wrapped cakes. It would be nicer to have breakfast delivered in the morning with fresh croissants etc

The position of the Hotel, its cleanliness, its internet access, its Air conditioner was fine. The entrance of the building is very beautiful, the neighbourhood is safe. The boss was very nice.

The staff spoke and understood only Spanish. My room was close to the reception so i heard everything. The walls are too thin. The breakfast is only 4 or 5 cookies. The window was glazed so I couldn't see outside. View on a court.

Room and bathroom cleaning. Very close to town centre.

The bathroom was really too small! (something like 1 m2 + shower). Maybe other rooms are different.

The hotel is in an excellent location both for travelling to/from the airport and for proximity to the major attractions. It's nicely decorated and reasonably well equipped for this type of hotel.

Extremely noisy all night every night, both from adjacent rooms and from the floor above ("Backpackers"). No sleep for 3 nights. Air conditioning was not included in the price and even when I tried to pay the surcharge was still told "not possible" - annoying because closing the window might have kept some of the noise out.

Very convenient to city centre

Breakfast-- Would prefer plain rolls. didn't like the sweets cakes for breakfast.

Hostal Gran Duque is centrally located in Madrid, handy to the metro stations and near shopping and museums. The room was very clean and had everything you need. The hostal has beautiful art work on the walls and is architecturally interesting. It is a secure building and safe for travellers.

The staff was not friendly, or helpful. They did not make any effort to help us with questions about the area or about connecting to transportation options such as the train or bus. Our spanish was limited but we made the effort to communicate in their language. They seemed unwilling to help us with the typical questions a visitor would have.

Beautiful paintings, excellent and personable staff, uniqueness, cosy,convenient,felt like being in a palace room

tiny elevator,rooms small but adequate