Senator España Spa & Theater Hotel

found the location excellent, our room was very clean and the facilites in the room such as the free soft drink mini bar and free safe was an added bonus. location was great for shopping and touring the city, i would recommend this hotel too anyone going to madrid for a city break.

only thing i didnt like about hotel was the bar/cafe area. thought there would have been a nice residents bar with it being a four star hotel.

The very conveniant closeness to all facilities like all kind of amusements, culture, shopping good restaurents, in fact all. It was possible to get any help when needed, i.e. the reception arranged a doctor directly when my wife needed it, excellentRelax

Nothing, very pleasant

A comfortable hotel with good services from the hotel's staff, located near the main city's attractions.

The hotel's WiFi reception was weak at the room.

The spa was fun but wouldn't pay full price for it - luckily it's half price on Wednesdays & Sundays and lunchtimes everyday! Rooms were clean, facilities were good and staff were helpful and friendly. Good location within easy reach of main tourist attractions. The views from our room across Madrid's skyline were great - we were on the 11th floor - rooms on the 10th appeared to have balconies - this would have been an added bonus.

Some minor things only: I did not like having to pay extra for breakfast but this was not a problem as we ate in local bakeries for a fraction of the price instead. I also did not like only having one pillow but this is usual in alot of hotels. Finally I did not like the noise the cleaners made - their storeroom / office was next to our room and they made a racket every morning going in and out of it - despite our do not disturb sign on the door - but this was just unfortunate I guess. It's a shame entry to the spa is not free for guests of the hotel - we might have been more inclined to try some treatments if it had been.

Quiet rooms. Clean

Shower not great - slipped slightly from its position.

Good location, convenient for attractions, restaurants, shopping... Free wifi, free minibar

Good room, free wifi, good sound insulation, very convenient for Metro, restaurants.

The room was good size and free mini bar was nice. Also the breakfast was very good.

TV signal reception was terrible and it would switch itself off after a few seconds, although I was told I should have called the hotel maintenance people who would have fixed it. Also no international or satellite channels but only five Spanish channels.

Spa was wonderful - a real treat, (Cant believe other reviews say different) its fab!! Balcony nice, location great and staff very nice. Free minibar with cold drinks a nice touch

Room was very small however we did request a balcony and the rooms with balconies tend to be small, room a bit dated, old furniture, torn wallpaper, flooring damaged - definately needs an upgrade. Balcony gave more feel of space but not sure if deserving of 4 star

The staff were as helpful as they could be - mostly, depending on who you spoke to. The room was a good standard, clean and comfortable. The central location was good.

The spa was terrible and made worse by the fact that it wasn't free and closed a lot of the time, like other advertised facilities (gym, bar). There was no hotel information (about checkout times, facilities) in the room.

The street view from the room was excellent. The desk staff was friendly and helpful.

The hotel is located close from the historical centre. To all sights went on foot. A room have received on 7 floor - with the big balcony - with a view on Grand Via. From a balcony it is possible even to see the Palace of the king. It is convenient to sit there on a balcony in the evening and to drink wine with jamon. In a room it is purely cleaned, the personnel polite.

Breakfast

Over charged for laundry service, was not told the exact amount for service, could not find prices in room, as they stated, service cost over 60 american dollars for a few pieces of laundry, big rip-off