Vincci Capitol

The hotel location is really great !!! you can reach any part of the city with jsut walking. plus many shops, supermarkets are very much close to the hotel, few minutes walking.

hotel was not clean, the rooms were very small.

city center,remercable building,easy to access from everywhere,quiet inside,modren stylish,

there are 2types of shower.small one doesn't have enough pressure.

Staff were very friendly and helpful and the location was perfect for reaching the main tourist locations by metro or walking.

Very good location

No isolation, you can hear everything in the neighbours rooms.

A design historical building ideally placed at the centre of Madrid. The hotel has been recently refurbished... unfortunately, with poor material, everything stands poorly in place.

The lighting system: if one goes to the toilet and turns the light on, the room goes gloom... or the contrary... if one turns on the headbed reading light, the same... we have been told that, to have independent lighting - autonomous lighting for each room, or different lightings as the headbead one - one should pay for it... I had never seen such a clumsily lighting device in all my travelling life!!!

The convienance to transport,tourist attractions and dining. It is also easy to find from the airport if you get accurate metro information. I do recommend the open top bus (2 days jump on & off €21) and it can be caught across the street along with normal buses.

the satff at reception were very helpful. the location was amazing

when we firs arrived our room wasnt ready at we had to wait till 3 that day

Excellent location that is close to everything - metro, parks, shopping, etc. Art deco styled. Located right on Grand Via which is one of the main downtown streets. Rooftop patio for suntanning or view of the city.

Some minor problems with door handle on bathroom, otherwise none.

Hotel had no coffee/ tea in room. Staff had very little english.Air condition not great in room. Found Madrid vey expensive, Hotel booked show and dinner for us, we were overcharged and the meal was muck.we were also overcharged in the Taxi coming from the airport, we had a very bad experience in Madrid.

Hotel was in an excellent location on the main street for shopping and for theatre/ Cinema and broadway shows. The room we stayed in was very clean, comfortable and nice modern decor, however a little small which we didn't mind. The bar is very modern with no atmosphere in it but has a lovely view of Gran Via. We ate in the hotel once and would not reccommend it as the food was tasteless. Staff were very helpful and pleasant at all times.The open top tour bus was just across the street from the hotel. There are restaurants along the street beside the hotel. Everything is within walking distance. I would reccommend going to see the Palace which you can visit while doing the open top tour bus. I would definately stay in this hotel again.

Great location

No internet access

Fabulous location on the Grand Via. Excellent check in Staff!!!!!! Llovely modern rooms with every faciliity. We were upgraded to a superior room with fabulous views at no extra charge. We would certainly return to this city centre hotel.

Location was perfect for shopping and the metro underground station was outside.

The mini bar that someone had refilled the beer with water, however the hotel rectified immediately