Opportunità di lavoro
Booking.com™, con sede nel centro di Amsterdam, è la compagnia leader in Europa nel settore delle prenotazioni alberghiere. Conta circa 5500 dipendenti operanti negli 100+ uffici presenti nel mondo. Booking.com ti può offrire un ambiente internazionale, giovane e dinamico con una filosofia di lavoro aperta, innovativa e orientata verso prestazioni di alto livello professionale.
La passione e l’impegno di chi lavora con noi è anche il nostro punto di forza ed è proprio questo che ci spinge a raggiungere risultati sempre più elevati. Se ti piacerebbe fare parte del nostro team e se pensi di poter dare un importante contributo, consulta le nostre offerte di lavoro.
Amsterdam (sedi) :
Content
Credit Control
Finance
Hotels
Internships
IT
Marketing
Moscow (Federazione Russa )
Monaco di Baviera (Germania)
Your main responsibility is to ensure that all direct debits as well as debit & credit notes are input and allocated accurately on daily basis. You will work closely with your colleagues within Credit Control as well as Cash Team.
Key responsibilities:
- Process Direct Debit forms and update existing Direct Debit accounts on daily basis;
- Ensure that every debit & credit note is generated on time, is accurate and complete;
- Effectively handle queries from team members (Credit Control and Hotels Team) building and maintaining an excellent relationship;
- Maintain a robust and workable filing process;
- Liaise with the bank’s customer service team;
- Be proactive in suggesting and implementing improvements to system, procedures and scalability including assisting in documenting all existing processes and procedures;
- Provide cover for the duties performed by other members of the team when needed;
- Prepare country specific tax and statistical forms;
- Take care of general administrative tasks;
- Handle ad hoc projects.
Requirements:
- Fluent in English and knowledge of another European language is a plus;
- Minimum 1 year previous experience in a similar role;
- Excellent communication skills, both written and spoken;
- High attention to detail and accuracy levels;
- Self motivated with a positive approach;
- Strong organizational skills - Needs to be able to accommodate multiple tasks;
- Must be customer-oriented and service-driven;
- Team player attitude and have an open mind.
Interested?
Please send your CV and motivational letter to Hanna Nygren,
jbex@obbxvat.pbz. You can also give her a call on +31 (0)20 715 34 37.
Agencies and/or external recruiters should not contact us regarding this position.
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As Account Manager Hotels you are responsible for the hotels in your country specific area and at the same time cooperate with colleagues in the team to reach set targets. Your main responsibility is to ensure close commercial contact with our hotel partners in order to identify areas of improvement and optimize their commercial performance. You will acquire new hotel partners. An Account Manager Hotels builds good commercial relationships with hotels to ensure the hotels cooperate with us in the best possible way. You will maximize revenues and meets the demand of our visitors on Booking.com.
Main Responsibilities:
- Create strategic plans;
- Visit our important hotels;
- Responsible for area coverage;
- Take care of the contacts with hotels;
- Be a medium for complaints and problems;
- Take care of negotiations and contracts;
- Practice allotment management; getting more availability and better rates;
- Deliver quantity and quality reports;
- Responsible for after sales;
- Accompany and train hotels with implementation of system;
- Advise hotels about internet strategies;
- Organize and coordinate Tourist Trade Fair visits;
- Market our brand name to hotels;
- Expand and take care of networks.
Requirements:
- Affinity/experience with the hotel industry;
- 1-3 years of experience in a relevant sales/account management function;
- Fluent in English & language of country in which you wish to work;
- Pro-active, sense of responsibility, independent, customer friendly and target focused;
- Good communication and commercial selling skills;
- Team player, motivated and enjoy the sector of e-commerce and hospitality;
- Driver’s license;
- Hotel School or University background preferred.
If you are interested in this position, please send your motivational letter and cv to jbex@obbxvat.pbz
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As a Management Accountant you will join our current Finance Team in our office in Amsterdam. You will report directly to the Manager Corporate Accounting and work closely together with the Finance and Cash Team in the Amsterdam office and with the Finance team in Cambridge.
Main Responsibilities:
- Balance sheet and profit and loss review of Booking.com BV and all of its international subsidiaries (20+);
- Prepare monthly, quarterly, and annual closing packages / management reports, including financial statements and related supporting schedules, including variance analysis;
- Ensure deliverance of accurate and timely management accounts in accordance with Corporate HQ guidelines and (SOX) procedures;
- Account reconciliation and preparation of monthly closing binder;
- Intercompany billing and reconciliation;
- Support corporate HQ (Priceline) with any ad hoc information or data requests;
- Responsible for periodic (corporate) tax calculations and filings;
- Assist in corporate audits of all subsidiaries worldwide;
- Fixed asset management;
- Ad Hoc projects.
Requirements:
- A minimum of 4 years work experience in a similar position;
- Education Bachelor level or higher;
- Experience with SAP ERP preferable;
- Strong accounting skills and solid financial background (bookkeeping / accounting) and as such experienced with reporting such Management / Annual Reports;
- Excellent communication skills;
- Team-player;
- No 9 to 5 mentality.
Are you interested? Send an email to Hanna Nygren,
jbex@obbxvat.pbz
or give her a call on +31 20 - 715 3437.
Agencies and/or external recruiters should not contact us regarding this position.
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As Cash Clerk (Global Accounts) you will have a important role in improving and driving the day-to-day activities of the Cash Team by processing and reconciling receipts from Global Chains (and payment systems) in an accurate, timely and efficient manner, and by analysing, developing and implementing improvements to our systems, procedures and relationships with Global Accounts.
Summary of the Role:
Your main responsibility is to process, control and reconcile all incoming payments from Global Accounts (and payment systems) as well as to proactively investigate and resolve unallocated cash items. You will also adhere to all service level agreements (SLAs) and deadlines agreed with the Credit Control team for the tasks detailed below.
Main Responsibilities:
- Daily posting and reconciling of all incoming receipts from Global Accounts ensuring accurate and timely allocation and minimal unallocated cash entries.
- Initiate appropriate and timely action to resolve any unapplied cash received or cash posting discrepancies (including daily contact with banks and internal clients at all levels).
- Make recommendations to Cash Team Manager and Finance project colleagues for improvements to existing procedures, assist in the design and documentation of processes and procedures, and ensure improvements are successfully embedded for future growth.
- Set up and maintain accurate records and files concerning customer remittance and accounts receivable posting transactions.
- Monitor and review accounting and related system reports for accuracy and completeness.
- Investigate and resolve queries relating to cash received and allocation details.
- Identify, research and correct billing discrepancies by working with Cash Team, Finance, IT, Global Accounts and Credit Control.
- Keep Cash Manager informed at all stages on payment issues and progress each day.
- Provide formal report of performance v KPI’s to Cash Manager (Weekly) and CFO (Monthly).
- Communicate proactively and clearly with external and internal customers on significant Global Account issues (e.g. Credit Controllers, Financial Administrators, Accounting Team, Global Accounts, Banks, Management, etc) to indicate progress and resolve issues.
- Build strong and collaborative relationships with internal teams and external providers.
- Support, coach and train other staff on Global Accounts as and when required.
- Assist with General Ledger accounts reconciliations and month end closing procedures.
- Support the company’s SOX compliance initiatives.
- Ensure sufficient team resources for current and future business demands.
- Handle ad-hoc projects whenever required.
Main Responsibilities:
- % of Global Accounts receipts allocated timely and accurately each day/month.
- % allocated and reduced Days Sales Outstanding (DSO) per each Global Account.
- Effective and efficient Global Accounts collections processes (and reporting).
Requirements:
- 2 to 5 years experience in receipt processing, reconciliations, banking or accounting;
- MBO or Higher education level (with good results);
- Experience within global payment systems or hotel industry is desirable;
- Self starter with an ability to work efficiently, effectively and independently;
- Accurate with good attention to detail;
- Highly organised and proactive;
- Excellent interpersonal and communication skills;
- Strong reporting, analytical and maths skills;
- Team and service oriented approach;
- Advanced knowledge IT and MS Excel;
- Fluent in English language.
Are you interested? Send an email to Hanna Nygren,
jbex@obbxvat.pbz
or give her a call on +31 20 - 715 3437.
Agencies and/or external recruiters should not contact us regarding this position.
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Jobdescription
As senior developer, you are responsible for the development and maintenance of new web based systems. You are an unrestricted communicator and have a pragmatic attitude.
The position will require you to work both independently and with others, leading projects, training and working within a team of passionate and highly skilled Perl developers.
Tasks
- You design and develop with colleague's new generation secure, scalable and high performance web based systems wherewith you take into account diverse aspects such as migration possibilities;
- The coaching of the developers;
- In co-operation with the Manager IT you schedule the technical priorities;
- You deal with questions about current systems and solve problems;
- Be a medium for complaints and problems.
Requirements
- Resident in the Netherlands or prepared to relocate;
- Preferably University level in Math or IT;
- At least 4 years of experience with software development;
- Wide demonstrable experience with Perl/mod_perl;
- Wide demonstrable experience with Object Oriented programming (preferably Perl);
- Experience with relational databases (preferably MySQL);
- Expert in data modelling;
- Experience with Linux and Apache;
- Pragmatic attitude;
- Independent en pro-active work attitude;
- Excellent communicative skills.
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company.
Interested?
Please send your CV and motivational letter to:jbex@obbxvat.pbz or give Sheila Sijtsema a call at +31 (0)20 - 715-3015.
Agencies and/or external recruiters should not contact us regarding this position.
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Job Description
As an Italian speaking Credit Controller you manage a portfolio of accounts. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
Main responsibilities:
- Drive and monitor daily Credit Control activities (including debtor administration);
- Contact customers regarding overdue accounts to settle balances immediately in full;
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
- Ensure that allocation issues are handled satisfactorily by working closely with the Cash Team;
- Actively note and document customer payment issues and communications;
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
- Perform in accordance with business policy and procedures;
- Handle ad hoc issues and projects, whenever required.
Requirements:
- Minimum of 2 years previous experience from collections or credit control;
- Native in Italian and good understanding of English;
- Excellent communication & interpersonal skills (in all levels of business);
- Strong negotiating skills – Able to negotiate assertively when required;
- Strong time organisational and management skills;
- Analytical - Able to identify risks;
- Ability to work independently as well as in a team – Strong team player;
- Advanced knowledge of Excel (desired).
Interested? Send an email to Hanna Nygren,
jbex@obbxvat.pbz
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As a German speaking Credit Controller you manage a portfolio of accounts on the Austrian and Swiss ledgers, ensuring that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
Key responsibilities are:
- Ensure cash collection targets are met each month.
- Monitor overdue debtors, action significant risk issues and minimize overall DSO (Days Sales Outstanding).
- Communicate proactively and clearly with external and internal customers on significant issues (e.g. Hotels Team, Credit Control colleagues, Team Leader) to indicate progress and resolve issues.
- Increase number of hotels satisfying contractual obligations by updating the Booking.com extranet in time for monthly invoicing and work on solutions to overcome barriers and improve scalability.
Other responsibilities:
- Contact customers regarding overdue accounts to settle balances immediately in full (or when appropriate working with customers to resolve accounts through payment plans, settlements and other collection tools).
- Ensure that follow-up contact is established with customers in a timely manner.
- Ensure that allocations issues are handled satisfactorily by working closely with the Accounts Receivable/Cash Team.
- Ensure that Accounts Receivable/Cash Team promptly resolves allocation issues and communicates effectively the results.
- Recognise and proactively communicate significant collections issues/risk; escalate them appropriately.
- Identify and highlight credit notes and write-off concerns.
- Actively note and document customer payment issues and communications.
- Promote strong collaborative relationships between internal teams, especially Hotels and Accounts Receivable/Cash team members.
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available, or by Bank Transfer.
- Perform in accordance with business policy and procedures.
- Handle ad hoc issues and projects, whenever required.
Requirements:
- Minimum of 2 years previous collections or credit control experience;
- Fluent in German, spoken and written and good understanding of English;
- MBO or Higher education level.
- Excellent Communication & interpersonal skills (in all levels of business).
- Strong negotiating skills . able to negotiate assertively when required;
- Strong time management and organisational skills;
- Analytical and being able to identify risk;
- Ability to work independently as well as in a team . strong team player;
- Advanced knowledge of Excel (desired).
Interested? Send your updated CV together with a motivational letter to
jbex@obbxvat.pbz to the attention of Hanna Nygren or give her a call on: +31 20 - 715 3437.
Job Description
As Global Chain Manager your main responsibility is to improve and drive the day-to-day activities of the Global Chain Team by analyzing, developing and implementing improvements to our systems, procedures and relationships with Global Hotel Chains such as Hilton, Marriot, NH Hotels and Accor.
You will report directly to the Global Credit Control Manager and work closely together with several departments in Amsterdam as well as with the Hotels Teams in our local offices worldwide. You will work at the Credit Control department in our Head Office in Amsterdam.
The Global Chain Manager role involves daily interaction with the senior management and external clients. Therefore the role necessitates strong leadership, people management and communication skills.
This role is a new position and will involve a lot of business development activities from starting and setting up proper processes to control and reconcile payments from Global Hotel Chains as well as leading the Global Chain Team. You will adhere to all service level agreements (SLA) and deadlines agreed with the Credit Control team. You will also be the representative of Finance-AR in negotiations with hotel chains, both payment terms and other contractual issues/escalations.
Due to the rapid and continuous growth of the organisation the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
Main Responsibilities:
- Collect open invoices related to hotel chains (Global & non Global);
- Set up scalable solutions;
- Cross functional communication;
- Increase growth of company;
- Improve cycle times such as DSO, cash allocation and delivery of invoices;
- Manage the workload;
- Drive progress within the organization through simple and targeted action plans;
- Implement short term loops of progress (= tackle the issues one by one at a high pace);
- Be a clear leader for the team;
- Create best practice and share with peers;
- Be a business partner with Hotels team in all different levels;
- Create an out of the box mind set to improve customer payment behavior;
- Have a bi-weekly coaching sessions with the team;
- Take ownership of key performance indicators such as DSO, % received cash, within 30 days, 60 days and 90 days;
- Review and correct the operational processes within Financial Services;
- Ensure adherence to company policies and applicable governmental regulations;
- Liaise with peers and CTB across the business to create successful roll outs.
Key metrics:
- % of Global Accounts receipts allocated timely and accurately each day/month.
- % allocated and reduced Days Sales Outstanding (DSO) per each Global Account.
- Effective and efficient Global Accounts collections processes (and reporting).
Requirements:
- + 5 years experience in receipt processing, reconciliations, banking or accounting;
- Relevant experience within global payment systems and/or hotel industry;
- Advanced negotiation skills;
- Proven project management, process development and problem resolution capabilities;
- Strong, enthusiastic and motivating leader;
- Accurate with attention to detail;
- Self-starter with ability to work efficiently, effectively and independently;
- Strong reporting, analytical and maths skills;
- Excellent written and verbal communication skills (in English) towards different levels in the organization with the ability to drive and effectively communicate change;
- Experience in leading teams to success, ideally international;
- Advanced presentation and interpersonal skills;
- Team and service orientated approach;
- Good reasoning abilities and sound judgment;
- Advanced knowledge IT and MS Excel;
- Willingness to travel.
Interested? Send your updated CV together with a motivational letter to
jbex@obbxvat.pbz to the attention of Hanna Nygren or give her a call on: +31 20 - 715 3437.
Join Europe’s #1 Online Hotel Reservations Company in the center of Amsterdam
As HTML/CSS/Javascript front-end developer, you will be designing and implementing the user interfaces of Booking.com websites. You have a good sense for colors, images, layouts. But you are a GUI designer, not an artist. Usability is more important for you than a pretty picture.
You are a developer in the sense that your output will be fully functional cross-browser HTML/CSS/Javascript code instead of mockup images. You make sure that front-end technology works in all browsers, and delivers for the customers of Booking.com.
Booking.com is the market leader in Europe for on-line hotel reservations with more than 1000 employees worldwide and a total of 24 offices worldwide. Our headquarters is located in the centre of Amsterdam and we offer a dynamic international work environment.
Key responsibilities:
- Designing and developing the user interface of the Booking.com website with HTML/CSS and JavaScript
- Day to day maintenance of the Booking.com production websites
- Work together with colleagues of Design, IT and Marketing to improve usability
- Conduct experiments and usability tests
How we work:
We make our design decisions based on experiments and testing. We receive thousands of visits to our website on a daily basis; therefore we know instantly which experiments work and which don’t.
Required Skills
- Strong sense for consistent design of user interfaces, usability and accessibility
- Expert mastery of cross-browser front-end technologies: HTML and CSS
- Solid experience with Javascript
- Experience with table less design
- Experience with templating systems
- Familiarity with browser quirks and workarounds
- Working knowledge of W3C standards for web development
- Experience with validating, testing and bug fixing
- Experience with graphical software (e.g. Photoshop)
- Able to work well independently and within a team
- You are a good communicator with a “can do” attitude
- Confident working with cvs or similar version control systems
- Ability to code hand-crafted html
Interested?
Please send your CV and motivational letter to:jbex@obbxvat.pbz or give Sheila Sijtsema a call at +31 (0)20 - 715-3015.
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Analyst Geographic Data
Booking.com is a market leader in online hotel reservations in Europe. Since 1996 our team has expanded to more than 1300 professionals from many different backgrounds including Hotels, Finance, IT and Marketing, and has built a company that provides online hotel reservations in the best possible way. We believe that the passion and talent of our employees is our strength and is what drives us towards outstanding performance.
Does a successful career to you mean challenges and delivering results?
We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.
Role:
Due to the continuous growth of our company we are currently looking a new colleague to join our international, young and dynamic team of professionals in our office in Amsterdam.
As an Analyst Geographic Data you are responsible for geographic data and searches, analyze this information and give an advice to different stakeholders within the company. Your main goal is to become the primary contact point for all geographic data within Booking.com
You will report directly to the COO and work closely together with the Marketing, IT and Content team.
How we work:
We make our design decisions based on experiments and testing. We receive over a million visitors to our website on a daily basis. This data gives us detailed information on which changes are successful and which ones are not.
Main Responsibilities:
- Main contact point for all geographic data in our company;
- Develop geographic databases;
- Monitor and analyze geographic searches;
- Manage and develop the geographic data and search;
- Use different methods to improve quality of search results;
- Add, remove, edit polygons and point data;
- Work with development team to improve search algorithms;
- Recognize the implications of geographic data and changes for the different areas of the company and act and advise accordingly.
Requirements:
- Relevant work experience with geographic data;
- Master or Bachelor education e.g mathematics, social geography, econometrics;
- Excellent technical skills and computer knowledge;
- Excellent analytical skills;
- Practical hands-on approach;
- High attention to detail and accuracy levels;
- SQL and/or script programming knowledge and/or wiliness to learn;
- Self-starter, team-player;
- Working knowledge of English, both written and spoken.
Interested?
Please send your CV and motivational letter to jbex@obbxvat.pbz
to the attention of Hanna Nygren or give her a call on: +31 (0)20 715 34 37.
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Job description
As a Junior Account Manger Hotels you work in collaboration with the Account Manager to reach targets. In our Hotel Department, you will assist the Account Manager in developing and managing his/her region to maximize revenues and meet the demands of our visitors on Booking.com
Tasks:
- Monitor the rate parity and locate the best rates and availabilities;
- Create and ensure the follow-up of commercial mailings to further develop the region;
- Assist in the preparation of market visits;
- Follow up on cancellations, evaluations and complaints.
You will also manage some of the hotel partners in the same region:
- Secure more partners and optimize the current partnerships;
- Monitor statistics with the range of available tools;
- Meet revenue targets;
- Implement an action plan with the Account Manager;
- Prepare weekly reports.
Requirements:
- Affinity/experience with the hotel industry;
- 1-2 years of experience in a relevant sales/account management function;
- Fluent in English & language of country in which you wish to work;
- Pro-active, sense of responsibility, independent, customer friendly and target focused;
- Good communication and commercial selling skills;
- Team player, motivated and enjoy the sector of e-commerce and hospitality;
- Driver’s license;
- Hotel School or University background preferred.
Are you interested? Send an email to jbex@obbxvat.pbz attaching your C.V and a letter of motivation.
Only candidates that fulfill all of the above requirements are taken into consideration.
Agencies and/or external recruiters should not contact us regarding this position.
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Job description
As a Hotel Coordinator you are responsible for hotel websites, training and coaching hotels and the commission payments. Furthermore you offer support for the Area & Account Manager(s) Hotels with the phone calls and the administrative tasks at the office.
Tasks:
- Contact person for hotels to turn to with questions when the Account managers Hotels are out of the office;
- Responsible for the coordination and production of new hotel websites;
- Responsible for the delivery of correct hotel information and pictures of newly registered hotels;
- Training of new hotels using our extranet, rates & availability system;
- Enter the rates, availability, promotions in our system for hotels;
- Check hotel websites and amendment of rates, availability, specials, promotions;
- In consult with the Area Manager Hotels and Account Managers Hotels you contact registered hotels regarding the rates & availability system;
- Assist with acquisition of possible new hotels; preparation of mailings;
- Follow up of mailings, information to hotel by telephone;
- Follow up of IT/administrative related tasks;
- Periodically check up of hotels;
- Answer e-mails of hotels;
- Check competition in the local country;
- Take care of good contacts with hotels in order to secure up to date information;
- Assist with the settlement of complaints of hotels and customers;
- Handle guest reviews that need action;
- Check statistics in the control room and follow up.
Requirements:
- Affinity/experience with the hotel industry;
- Pro-active, sense of responsibility, independent and customer friendly;
- Good communication and commercial selling skills;
- Team player, motivated and enjoy the sector of e-commerce and hospitality;
- Fluent in English & language of country in which you wish to work;
- Hotel School or University background preferred.
Are you interested? Send an email to jbex@obbxvat.pbz attaching your C.V and a letter of motivation.
Only candidates that fulfill all of the above requirements are taken into consideration.
Agencies and/or external recruiters should not contact us regarding this position.
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Job Description:
Global Hotel Accounts is part of the Hotels Department and is responsible for the cont(r)acts with the global hotel chains.
We are looking for a trainee who can assist the Global Hotel Accounts Team with the daily operations.
You report to the Manager Global Hotel Accounts. You work at the Hotels Department at the head quarters in Amsterdam.
As a trainee you assist the Global Hotel Accounts Team with organizing the global hotel chain agreements internally and with preparing chain and competitor reports. You work closely together with other departments such as the XML Interface Team, the Project Team (Hotels Department), Credit Control and Customer Service in Amsterdam, as well as with the Hotel Teams in our local offices worldwide. Furthermore you offer support to the Global Hotel Accounts Team and the administrative tasks at the office.
Responsibilities:
- Handle daily emails in general inbox;
- Coordinate building new hotel websites for hotel chains;
- Coordinate content projects;
- Coordinate with the local hotel teams the modifications in the system (new room types, new hotels, new rates) requested by chains;
- Make monthly hotel chain reports on bookings, revenue and conversions from participating hotels;
- Assist in preparing chain visits (statistics, checking hotels on content, rates, availability);
- Create standard operating procedures for local hotel teams;
- Create standard documents about Booking.com for chains to send out to their hotels;
- Analyze chain products;
- Make competitor reports;
- Assist team with daily tasks;
- Update chain administration;
- Update presentation material and intranet;
- Assist in new projects coming up.
Depending on the workload other tasks may apply not mentioned above.
Requirements:
- Education on HBO level (e.g. hotel management school);
- Fulltime available in 2009 (at least 5 months);
- Affinity with internet and hotel industry;
- Excellent project management skills;
- Analytical and commercial skills;
- Self starter;
- Result oriented;
- Service-minded;
- Fluent in English, and preferably another language.
If you are interested in this position, please send an email to jbex@obbxvat.pbz
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Als stagiair(e) op de Hotels Department Nederland , ben je medeverantwoordelijk voor het opbouwen en behouden van een goede relatie tussen BOOKING.COM en de hotelpartners. In overleg met de manager Hotels Department maak je strategische plannen en stel je de doelen voor je stageperiode vast. Je bent het aanspreekpunt voor hotels bij vragen over het systeem, het invoeren van prijzen of specials en geeft advies aan hotels over hoe zij hun resultaten kunnen verbeteren. In een klein gemotiveerd team streef je er samen naar om het beste resultaat voor jouw gebied te behalen.
Tot je werkzaamheden behoren o.a.:
- Het monitoren van de prestaties van hotels en ze voorzien van strategisch advies om de resultaten te verbeteren;
- Zorgdragen voor de websites van de verschillende hotels, waaronder het bijhouden van de beschikbaarheid van de hotels, het bijhouden van de prijzen van de kamers en het bijhouden van de special offers en packages;
- Relatiebeheer van hotels;
- Meedenken over en helpen realiseren van nieuwe acties op de website;
- Maken van analyses van consumenten en concurrenten met als doel de samenstelling en de kwaliteit van het aanbod te verbeteren;
- Het begeleiden van hotels bij de aanmeldingsprocedure;
- Opstellen van acquisitielijsten samen met de manager Hotels;
- Het verkrijgen van (extra) beschikbaarheid in drukke periodes (evenementen, beurzen);
- Input geven voor de nieuwsbrief aan onze hotelpartners.
Voor deze uitdagende stage zijn wij op zoek naar iemand die zich herkent in de volgende omschrijving:
- Je bent student aan een relevante HBO-opleiding (bijv. Hoge Hotelschool, NHTV);
- Fulltime beschikbaar (minimaal 5 maanden);
- Ervaring met internet en hotelindustrie;
- Uitstekende commerciële en organisatorische kwaliteiten;
- Analytisch en probleemoplossend vermogen;
- Klantgericht, resultaatgericht en zelfstandig;
- Goede kennis van de Nederlandse en Engelse taal.
Heb je interesse? Stuur dan een e-mail naar: jbex@obbxvat.pbz
Agencies and/or external recruiters should not contact us regarding this position.
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Als stagiair(e) op de Hotels Departement België/Luxemburg, ben je medeverantwoordelijk voor het opbouwen en behouden van een goede relatie tussen BOOKING.COM en de hotelpartners. In overleg met de manager Hotels Department maak je strategische plannen en stel je de doelen voor je stageperiode vast. Je bent het aanspreekpunt voor hotels bij vragen over het systeem, het invoeren van prijzen of specials en geeft advies aan hotels over hoe zij hun resultaten kunnen verbeteren. In een klein gemotiveerd team streef je er samen naar om het beste resultaat voor jouw gebied te behalen.
Tot je werkzaamheden behoren o.a.:
- Het monitoren van de prestaties van hotels en ze voorzien van strategisch advies om de resultaten te verbeteren;
- Zorgdragen voor de websites van de verschillende hotels, waaronder het bijhouden van de beschikbaarheid van de hotels, het bijhouden van de prijzen van de kamers en het bijhouden van de special offers en packages;
- Relatiebeheer van hotels;
- Meedenken over en helpen realiseren van nieuwe acties op de website;
- Maken van analyses van consumenten en concurrenten met als doel de samenstelling en de kwaliteit van het aanbod te verbeteren;
- Het begeleiden van hotels bij de aanmeldingsprocedure;
- Opstellen van acquisitielijsten samen met de manager Hotels;
- Het verkrijgen van (extra) beschikbaarheid in drukke periodes (evenementen, beurzen);
- Input geven voor de nieuwsbrief aan onze hotelpartners.
Voor deze uitdagende stage zijn wij op zoek naar iemand die zich herkent in de volgende omschrijving:
- Je bent student aan een relevante HBO-opleiding (bijv. Hoge Hotelschool, NHTV);
- Fulltime beschikbaar (minimaal 5 maanden);
- Ervaring met internet en hotelindustrie;
- Uitstekende commerciële en organisatorische kwaliteiten;
- Analytisch en probleemoplossend vermogen;
- Klantgericht, resultaatgericht en zelfstandig;
- Goede kennis van de Nederlandse, Engelse en Franse taal.
Heb je interesse? Stuur dan een e-mail naar: jbex@obbxvat.pbz
Agencies and/or external recruiters should not contact us regarding this position.
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This position is a fulltime position and located in our office in Moscow.
As a Senior Account Manager you are responsible for coordinating the account management team for Russia. You will be responsible for the account management of some of the hotels in the area. You create strategic plans, quantity and quality reports. You advise hotels about internet strategies. You provide hotels the training to use our system. You will be reporting to the Regional Manager.
Function description:
- Manage a team of Account Managers Hotels;
- Direct account management for the assigned hotels in an appointed region;
- Create strategic plans;
- Visit our important hotels;
- Responsible for area coverage;
- Take care of the contacts with hotels;
- Be a medium for complaints and problems;
- Take care of negotiations and contracts;
- Practice allotment management; getting more availability and better rates
- Deliver quantity and quality reports;
- Responsible for after sales;
- Accompany and train hotels with implementation of system;
- Advise hotels about internet strategies;
- Organize and coordinate Tourist Trade Fair visits;
- Market our brand name to hotels;
- Expand and take care of networks;
Requirements:
- University level;
- 2 - 4 years of experience in a relevant Sales function in the hotel industry;
- Proven management experience;
- Perfect knowledge of the Russian hotel market;
- Customer focused, independent, sense of responsibility and target focus;
- Good communication and commercial skills;
- Knowledge and skill of Russian (native) and English;
- Availability to travel 50% of the time.
Only applicants that fulfill the above motioned criteria will be considered.
Please send your application (motivation letter and CV) to Aldona Kuczynska at jbex@obbxvat.pbz
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As Senior Translator, you will coordinate translation activities in the Booking.com office in Moscow for a team of up to 6 translators, expected to grow in number in the medium to long term.
The focus of the team’s activities is the written translation of hotel content into Russian.
You are responsible for maintaining language guidelines, monitoring workloads and distribute tasks, assuring quality and quantity targets are met, criteria set by the Head Office in Amsterdam. You will focus especially on training, coaching and quality maintenance. In addition to this leadership role, you will be expected to handle your own translation workload.
The emphasis of the translation team’s activities at Booking.com is commercial. We require high quality, communicative copy rather than a literary or academic focus.
Position within the organization:
Tasks:
- Assist and accompany (new) employees in the team according to guidelines set;
- Maintaining motivation, quality & quantity in the team;
- Coach and counsel to drive improvements in the team;
- Address good and bad behaviors in the team;
- Maintain language guidelines for assigned languages;
- Maintain performance, productivity and attendance information;
- Take care, schedule and distribute tasks of department;
- Appropriate notification of workload;
- Handle your own translation pipeline as well as the taskes above
Requirements:
- Capacity to lead and motivate;
- Previous leadership and coaching experience is a pre-requisite;
- Excellent written and verbal knowledge of the English language;
- Strong organizational skills;
- Excellent computer skills (Microsoft Word and Internet);
- Accurate, stress resistant;
- Excellent linguistic skills.
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company. Only applicants that fulfill the above motioned criteria will be considered.
Please email full curriculum vitae with cover letter in English to Aldona Kuczynska jbex@obbxvat.pbz
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Ihre Aufgaben
- Recherche und Ansprache potentieller Partner Accounts (so zählen zum Beispiel Air Berlin, KLM, Map24, reise.de oder Viamichelin bereits zu unseren Kooperationspartnern)
- Online-Integration der neuen Partner
- kontinuierliche Betreuung und Optimierung der Conversion bei bestehenden Kooperationspartnern
- Monitoring, Controlling und regelmäßige Berichterstattung sowohl intern als auch an die Vertriebspartner
Ihr Profil
- abgeschlossene Berufsausbildung oder abgeschlossenes Studium
- Berufserfahrung im Onlinevertrieb
- Kenntnisse in der Planung und Betreuung von Projekten
- sehr gute kommunikative Fähigkeiten - sowohl am Telefon als auch in persönlichen Verhandlungen - sowie ausgeprägte Überzeugungskraft
- Fähigkeit zu ergebnisorientiertem und selbstständigem Arbeiten
- ein gutes technisches Grundverständnis
Ausgezeichnete Deutschkenntnisse sowie sehr gute Kenntnisse der englischen Sprache in Wort und Schrift setzen wir ebenso voraus wie den sicheren Umgang mit den gängigen Office-Programmen.
Wenn Sie gerne in einem dynamischen und wachstumsstarken Umfeld im Vertrieb tätig sein möchten, senden Sie Ihre aussagekräftigen Bewerbungsunterlagen per E-Mail mit Angabe des nächstmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung an:
Booking.com (Deutschland) GmbH
Oliver Scheurich
Brunnenstraße 192
10119 Berlin
byvire.fpurhevpu@obbxvat.qr
Für Fragen stehen wir Ihnen gern unter Tel: 030-206 436-79 zur Verfügung
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Ihre Aufgaben:
- Sie akquirieren neue Hotelpartner in einer bestimmten Deutschen Region oder Stadt
- Sie unterstützen den Account Manager bei allen operativen und strategischen Entscheidungen
- Sie arbeiten eng mit den Partnerhotels zusammen und beraten diese bei der Umsatzsteigerung
- Sie sind mitverantwortlich für die Umsetzung und für das Erreichen der Ziele Ihres Teams
Ihre Profil:
- Sie haben eine abgeschlossene Berufausbildung mit touristischer Ausrichtung, einen Hotelfachschulabschluss oder haben ein touristisches Studium absolviert
- Sie haben mindestens ein Jahr Berufserfahrung in der Hotellerie oder in der Touristikbranche gesammelt, vorzugsweise im Vertrieb
- Sie sind kommunikationsstark und ergebnisorientiert
- Sie verfügen über sehr gute Kenntnisse der Englischen Sprache in Wort und Schrift
- Sie beherrschen die gängigen Microsoft Office-Programme
Wenn Sie in einem dynamischen und wachstumsstarken Umfeld tätig sein wollen und unser junges Team beim Ausbau der Marktführerschaft unterstützen möchten, dann senden Sie Ihre aussagekräftigen Bewerbungsunterlagen per E-Mail mit Angabe des nächstmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung an:
Booking.com (Deutschland) GmbH
Oliver Scheurich
Brunnenstraße 192
10119 Berlin
byvire.fpurhevpu@obbxvat.qr
Für Fragen stehen wir Ihnen gern unter Tel: 030-206 436-79 zur Verfügung
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Job Description
As a Polish speaking Credit Controller you manage a portfolio of accounts. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
Main responsibilities:
- Drive and monitor daily Credit Control activities (including debtor administration);
- Contact customers regarding overdue accounts to settle balances immediately in full;
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
- Ensure that allocation issues are handled satisfactorily by working closely with the Cash Team;
- Actively note and document customer payment issues and communications;
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
- Perform in accordance with business policy and procedures;
- Handle ad hoc issues and projects, whenever required.
Requirements:
- Minimum of 2 years previous experience from collections or credit control;
- Native in Polish and good understanding of English;
- Excellent communication & interpersonal skills (in all levels of business);
- Strong negotiating skills – Able to negotiate assertively when required;
- Strong time organisational and management skills;
- Analytical - Able to identify risks;
- Ability to work independently as well as in a team – Strong team player;
- Advanced knowledge of Excel (desired).
Are you interested? Please send your CV and motivational letter to:
jbex@obbxvat.pbz
Agencies and/or external recruiters should not contact us regarding this position.
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(This is a full time position based in Amsterdam.)
As a Dutch speaking Credit Controller you manage a portfolio of accounts. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.
Main responsibilities:
- Drive and monitor daily Credit Control activities (including debtor administration);
- Contact customers regarding overdue accounts to settle balances immediately in full;
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
- Ensure that allocation issues are handled satisfactorily by working closely with the Cash Team;
- Actively note and document customer payment issues and communications;
- Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
- Perform in accordance with business policy and procedures;
- Handle ad hoc issues and projects, whenever required.
Requirements:
- Minimum of 2 years previous experience from collections or credit control;
- Native in Dutch and good understanding of English;
- Excellent communication & interpersonal skills (in all levels of business);
- Strong negotiating skills – Able to negotiate assertively when required;
- Strong time organisational and management skills;
- Analytical - Able to identify risks;
- Ability to work independently as well as in a team – Strong team player;
- Advanced knowledge of Excel (desired).
Are you interested? Send an email to Maurice Timmermans,
jbex@obbxvat.pbz or give him a call on +31 (0)20 713 35 84.
Agencies and/or external recruiters should not contact us regarding this position.
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Join Europe's #1 Online Hotel Reservations Company in the center of Amsterdam
Job Description:
As a translator with Booking.com, you are part of our Content team, which currently consists of more than 80 translators translating into 24 different languages. The Content team manages the content of the hotel web pages, and this includes drafting hotel descriptions, editing, translating texts and monitoring guest review feedback on the website.
As a Greek Translator you are responsible for the translation of all the information on our website from English into Greek. Utilizing your specific language skills, you will translate a variety of texts, such as hotel content, press releases, newsletters, and any other content related material.
You will translate from our office in Athens. It is not possible to do this from home.
Requirements:
- Native Greek and excellent knowledge of the English language;
- Experience with translation of commercial texts;
- Excellent computer skills (Microsoft Word and Internet);
- Bachelor/University level;
- Preferably a tourism background;
- Flexible, accurate, stress resistant.
Are you interested? Send an email to Aldona Kuczynska at: jbex@obbxvat.pbz attaching your updated C.V. and motivational letter.
Only candidates that fulfill all of the above requirements are taken into consideration.
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As a Content Editor you are part of our Content Department, which is responsible for hotel content, translations and guest reviews. You will focus mainly on writing original content (based on available information) for hotels’ pages on Booking.com, maintaining up-to-date information and monitoring content quality (including photos).
Content Editors are expected to write commercial text and adapt smoothly to writing guidelines and company-enforced editing trends. They are responsible for researching, creating, drafting and editing content that best reflects the hotel’s facilities and that gives the reader a fair representation of their experience if they were to book a room at that hotel.
A good Content Editor is capable of writing in a variety of commercial styles. A Content Editor’s goal is to promote each hotel in the most attractive way to persuade web-browsers to book hotel rooms through our websites.
This is a full-time position based in our Athens office.
Main responsibilities:
- Based on available information, create ‘content-rich’ web-copy that accurately reflects the description and facilities of the hotel, resulting in maximum reservations for that hotel and of course resulting in increased revenue;
- Review and continually improve web-copy, advising hotelier’s as appropriate by recommending accurate text changes that will increase bookings for the hotel, adapting the text where necessary to ensure it is appropriate for the target audience;
- Correct spelling and grammatical errors, check facts and ensure style consistency throughout, including carrying out significant re-writing when required, ensuring the hotels are satisfied with the changes made;
- Ensure webpage content is maintained to the very highest quality standards, thoroughly proof read and quality check website content on an ongoing basis;
- Co-ordinate and review translated texts (liaison with translators) for international web-pages, concentrating on accuracy, grammar, and spelling and in accordance with translation deadlines.
Requirements:
- Preferably experience with editing of commercial texts;
- Excellent computer skills (Microsoft Office, basic photo editing and Internet);
- Quick and resourceful researcher (Google, Wikipedia, competitor sites, etc.);
- Native English speaker;
- Preferably with a hotel or e-commerce background;
- Flexible, accurate, stress resistant.
Are you interested? Send an email to Aldona Kuczynska at: jbex@obbxvat.pbz attaching your updated C.V. and motivational letter.
Only candidates that fulfill all of the above requirements are taken into consideration.
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If you are looking for a career opportunity where hard work, initiative and enthusiasm are part of the daily routine, this is the job for you. The role combines both business development and the management of existing distribution accounts requiring excellent organisation skills, the ability to work pro-actively on your own initiative and the ability to establish relationships and influence decision makers at all levels. Therefore several years of relevant work experience is required.
The objective of the sales team is to sell hotel stock through 3rd party websites from well known branded sites, search engines and partner based hotel directories.
Function description:
- Identifying websites with potential customers for hotel reservations;
- Negotiate and making deals by: affiliate model, pay per click models, web advertising and sponsored content;
- Analyze activities, measure success and report results;
- Manage relationships with partner sites;
- Monitor market developments relevant to the travel web industry and BOOKING.COM, research and report on findings;
- Arrange and attend client meetings with key distributors in order to secure
Requirements:
- Fluent in Spanish (mother tongue) & English written and spoken;
- Business, marketing or other relevant (academic) degree;
- Min. 3 years relevant work experience in an internet or online tourism environment;
- Commercial focus, sales driven, result oriented and a customer relationship manager;
- Creative, persistent and outgoing personality, eager to learn;
- Excellent communication, negotiation & reporting skills;
- Self starter with an ability to work efficiently, effectively and independently.
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company. Only applicants that fulfill the above motioned criteria will be considered.
Please email full curriculum vitae with cover letter in English to Carmen Higon, jbex@obbxvat.pbz
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It is a fulltime position and you will be working from our office in Rome. You are responsible for the team in Rome and report to the Regional Managing Director. You manage and motivate all employees in the team. You create strategic plans and quantity and quality reports.
Function description:
- Manage and motivate the team;
- Responsible for coverage of the appointed area;
- Together with the Regional MD, set new areas for acquisitions;
- HR tasks (reviews, training);
- Analyze existing areas and ways for improvement;
- Develop promotions based on seasonality of the appointed area;
- Create strategic plans;
- Visit our important hotels;
- Deliver quantity and quality reports;
- Market our brand name to hotels;
- Expand and take care of networks.
Requirements:
- Bachelors/University degree;
- A minimum of 4 years of leadership experience;
- 2 - 4 years of experience in a relevant function in the hospitality industry;
- Understanding of the hotel market;
- Drivers license;
- Customer focused, independent, sense of responsibility and target focus;
- Excellent communication and commercial skills;
- Knowledge and skill of Italian (fluent) and English;
INTERESTED?
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company. Only applicants that fulfill the above motioned criteria will be considered.
Please email full curriculum vitae with cover letter in English to Mariska Hekkers,
jbex@obbxvat.pbz
To find our more about BOOKING, visit www.booking.com
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Team: Distribution Team
Hours: Full Time
Location: Cambridge U.K
Reports to: Area Manager
Role
The company requires an experienced Partner Account Manager (PAM) to join the Distribution Team to help expand our distribution network in order to maintain Booking.com’ leading position in the market and continue to deliver against our ambitious expansion plans.
Ideal Candidate
If you are looking for a career opportunity where hard work, initiative and enthusiasm are part of the daily routine, then this is right opportunity for you. This role is ideal for an energetic, customer orientated, experienced and target driven sales professional, who wishes to immerse themselves into the commercial dynamics of a successful and rapidly growing company. You will have a passion for the internet, be committed and able to work well on your own initiative whilst being an integral part of the Distribution Team. The role demands the ability to sell a multi-faceted product to key players in the industry, which requires a motivated self-starter and has the ability to establish relationships and influence decision makers at all levels. Well presented and businesslike, mobile and flexible to travel with a desire for new experience and responsibility.
Function description:
- Research and identify websites with potential customers for hotel reservations and through development of appropriate propositions and ethical sales methods to optimize the quality of our service, business growth and customer satisfaction.
- Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims/ levels of productivity.
- Establish an understanding of the business objectives of these websites and match these with Booking.com’ range of services to maximize and create new business opportunities
- Arrange and attend client meetings with key existing and potential new distribution partners (clients).
- Prepare regular and accurate reporting to management and manage all aspects of partner interactions
- Manage all processes and administration leading up to and finalizing the new distribution deals i.e. leads, prospecting, establishing first contact, meetings, contracts, integration, monitoring and carrying out timely follow-up.
- Negotiate and making deals by: affiliate model, pay per click models, web advertising and sponsored content;
- Develop online marketing strategies for your designated area./country under the guidance of your manager
- Analyze activities, measure success and report results;
- Manage relationships with partner sites. Monitor success with partners, develop relationships and maximize gross margin;
- Maintain a high level of knowledge of Booking.com’s products, services, systems and general developments through regular contact with colleagues and other internal teams to aid in the development of profitable business and sustainable relationships
- Monitor market developments relevant to the travel web industry and Booking.com, research and report on findings;
- Arrange and attend client meetings with key distributors in order to secure business.
- Attend and present at external customer and internal company meetings as necessary to perform duties and aid business development.
- Participate in internal / external training sessions, conferences, exhibitions, trade fairs to develop relevant knowledge, techniques and skills
Skills/experience required:
- Fluent in English written and spoken; Effective internal and external communications skills. Knowledge of other languages is a preference but not a must.
- A Levels A-C (or equivalent);
- Preferable relevant work experience in an internet or online tourism environment or account management function or equivalent;
- Commercial focus, sales driven, result oriented and a customer relationship manager;
- Creative, persistent and outgoing personality, eager to learn with ability to influence key decision makers;
- Organized with ability to prioritize and have excellent communication, negotiation & reporting skills;
- Comfortable using the telephone to make cold calls, chasing leads and dealing with existing clients
- Self starter with an ability to work efficiently, effectively and independently.
- Knowledge of PowerPoint and Excel required
Interested?
Please send your CV complete with covering letter to
hxwbof@obbxvat.pbz
Agencies and/or external recruiters should not contact us regarding this position.
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Why Booking.com?
Booking.com is a market leader in online hotel reservations in Europe. Since 1996 our team has expanded to more than 1300 professionals from many different backgrounds including Hotels, Finance, IT and Marketing, and has built a company that provides online hotel reservations in the best possible way. We believe that the passion and talent of our employees is our strength and is what drives us towards outstanding performance.
Does a successful career to you mean challenges and delivering results?
We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.
Content Editor
As a Commercial Content Editor, you are part of our Content Department. You will focus mainly on optimizing revenue by creating and improving hotel content - such as hotel text and photos - based on available factual information. This is a full time position based in the Sao Paulo office.
Main responsibilities:
- Quickly identify the selling points of each hotel property or hotel room you work with - we deal with many thousands of them!
- Select and arrange hotel photos from a variety of sources;
- Write English-language commercial text that is clear, informative and catchy for a diverse audience of all nationalities;
- Create web-friendly content that is easy to scan, easy to read and easy to translate;
- Understand travel markets and the feedback from guest reviews to better promote our product;
- Identify and correcting wrong information displayed in text or images;
- Review and standardize copy created by non-Editors;
- Adapt smoothly to rapidly changing web-writing trends and experiments;
- Maintain a productive relationship with Account Managers and hoteliers who will learn more about Content from you;
- Work closely with Translators, Content Associates and Project Teams.
Requirements:
- Working with Booking.com for at least 6 months;
- Minimum 1 year experience in Commercial Editing or Copy-writing;
- Excellent commercial writing skills - Able to summarize information, make it attractive and engage buyers;
- Industry experience in Hotels, Hospitality, Travel or Online Retail;
- Experience with Content Management Systems;
- Basic photo editing experience;
- Fluent English and impeccable grammar and spelling;
- Quick and resourceful researcher (Google, Wikipedia, competitor sites, etc.);
- Passionate about writing commercial text for the web;
- Flexible, accurate and stress-resistant.
Interested?
Send your updated C.V. and motivational letter to Jessie Strang at: jbex@obbxvat.pbz or give her a call on +31 (0)20 715 31 48.
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Team: Hotels
Hours: Full Time (35 hours a week)
Location: Cambridge office based
Reports to: Area Manager UK Hotels
Main role
The Account Manager's main role is to increase sales and drive revenue in the selected geographical area.
Responsibilities:
- Prospecting and acquiring new hotels in the region;
- Account manage and maintain relationships and contacts with current hotels in the region;
- Develop strategic plans,
- Visit all hotels within designated area;
- Responsible for area coverage;
- Deal with incoming complaints and problems from hotels;
- Deal with negotiations and contracts with hotels;
- Advise hotels on internet strategies
- Continually improve room availability and negotiate rates with hotels
- Deliver quantity and quality reports;
- Update hotels on changes in systems;
- Organise and coordinate Tourist Trade Fair visits;
- Market our brand name to hotels.
Requirements:
- Some experience in a relevant account management function, preferably in the hotel industry;
- Knowledge of the UK market (preferable);
- Customer focused with the ability to work on own proactive initiative
- Sales and target focused;
- Good communication and commercial skills;
- Able to travel as required within your region and occasional international travel.
Interested?
If you are interested in this position, please send your CV and a covering letter to: hxwbof@obbxvat.pbz
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It is a fulltime position and you will be working from our office in Paris. You are responsible for the team in Paris and report to the Regional Managing Director. You manage and motivate all employees in the team. You create strategic plans and quantity and quality reports.
Function description:
- Manage and motivate the team;
- Responsible for coverage of the appointed area;
- Together with the Regional MD, set new areas for acquisitions;
- HR tasks (reviews, training);
- Analyze existing areas and ways for improvement;
- Develop promotions based on seasonality of the appointed area;
- Create strategic plans;
- Visit our important hotels;
- Deliver quantity and quality reports;
- Market our brand name to hotels;
- Expand and take care of networks.
Requirements:
- Bachelors degree;
- 2 - 4 years of leadership experience;
- 2 - 4 years of experience in a relevant Account function in the hotel industry;
- Excellent knowledge of the French hotel market;
- Drivers license;
- Customer focused, independent, sense of responsibility and target focus;
- Good communication and commercial skills;
- Knowledge and skill of French (native) and English;
If you are interested in this position, please send your motivational letter and cv to Mariska Hekkers at
jbex@obbxvat.pbz or give her a call on +31 (0)20 712 56 70.
Agencies and/or external recruiters should not contact us regarding this position.
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This position is a fulltime position and located in our office in Dubai.
As an Account Manager you are responsible for hotel relationship management in an appointed region in the Middle East. You will acquire new hotels in that region. You create strategic plans, quantity and quality reports. You advise hotels about internet strategies. You provide hotels the training to use our system.
You will be reporting to the Area Manager Middle East.
Function description:
- Create strategic plans;
- Visit our important hotels;
- Responsible for area coverage;
- Take care of the contacts with hotels;
- Be a medium for complaints and problems;
- Take care of negotiations and contracts;
- Practice allotment management; getting more availability and better rates;
- Deliver quantity and quality reports;
- Responsible for after sales;
- Accompany and train hotels with implementation of system;
- Advise hotels about internet strategies;
- Organize and coordinate Tourist Trade Fair visits;
- Market our brand name to hotels;
- Expand and take care of networks;
- Traveling at least 50% in the Middle East.
Requirements:
- Bachelors degree in hospitality and/or sales and marketing;
- 3 - 5 years of experience in a relevant Account function in the hotel industry;
- Experience in the hotel industry is a must!
- Knowledge of distribution in the Middle East hotel market is a preference;
- Pro-active, customer focused, independent, sense of responsibility and target focused;
- Good communication and commercial skills;
- Knowledge and skill of English and preferably Arabic;
- Living in or nearby Dubai
Are you interested? Send an email to Aldona Kuczynska at
jbex@obbxvat.pbz
or give her a call on +31 (0)20 715 34 16
Agencies and/or external recruiters should not contact us regarding this position.
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BOOKING.COM is the market leading online hotel reservation service in Europe with US$4 billion of booked room sales in 2008. Over the last two years, he Company has expanded outside Europe with offices in New York, San Francisco, Cape Town, Dubai, Singapore, Tokyo, Sao Paulo and, in October 2008, Sydney.
Founded in 1996, the BOOKING.COM team now totals over 1,000 professionals from hotel, finance, internet technology and marketing businesses and has built a company that aims to provide consumers with the best online experience to make hotel reservations. We believe that the passion, commitment and motivation of our employees is our strength and is what drives us to deliver outstanding performance.
Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality? We offer a dynamic, rewarding and challenging work environment. A culture that is open, innovative and performance orientated. Our scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make BOOKING.COM a great place to work. If you'd like to be part of our team, if you think you can make a difference, take a closer look at this job vacancy in our office in Sydney:
Account Manager Hotels - NSW
This is a fulltime position and you will be working from our office in Sydney. You will be working as an Account Manager Hotels responsible for NSW (& Sydney). The main tasks will be to further develop the Sydney market, working with hotels to optimize revenue, improve conversion and drive growth. You will also be required to acquire new hotels in destinations that need to develop in line with our marketing plans. You will be responsible for creating strategic plans, progress reports and performance analysis. You advise hotels about their internet strategies and provide hotels with training to use our system effectively. You will be reporting to the Area Manager – Oceania.
Function description:
- Consistently meet/beat ambitious quarterly revenue targets;
- Create strategic plans for hotel contracting and account management activities;
- Use tools to analyse hotel/city performance and to prioritise actions;
- Responsible for sufficient area coverage and bookings growth in region;
- Ensure excellent working relationships with contacts at hotels;
- Be a medium for resolving complaints and other issues as and when arise;
- Initiate and close negotiations and contracts with hotels;
- Optimise revenue management by getting more availability/allotments and better rates;
- Deliver progress reports and performance analysis on timely basis;
- Responsible for after sales/account management of contracted hotels;
- Train hotels with implementation and effective use of our system;
- Advise hotels about internet strategies and working with BOOKING.COM;
- Organize and coordinate Tourist Trade Fair visits and destination roadshows;
- Expand and take care of networks in online hospitality industry;
- Market our brand name and business model to hotels;.
- Gain market share by closely monitoring local competitors.
- Strong teamwork with other Account Managers and Coordinators.
Requirements:
- Good Bachelors degree;
- At least 2 years of experience in a relevant sales function in the hospitality industry;
- Strong knowledge of the Australian hotel and online distribution markets;
- Existing network of contacts and references in the hotel industry;
- Self-starter with high motivation levels; results-oriented; and team-player.
- Customer focused, professional, responsible and target focused;
- Good communication, commercial and analytical skills;
- Excellent knowledge of the English language. Availability to travel at least 50% of the time (including other offices such as Amsterdam, Singapore, etc for training).
Only applicants that fulfill the above motioned criteria will be considered.
Please send your application (motivation letter and CV) to Aldona.Kuczynska at jbex@obbxvat.pbz
To find out more about BOOKING.COM, visit www.booking.com.
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As a Commercial Content Editor, you are part of our Content Department. You will focus mainly on optimizing revenue by creating and improving hotel content - such as hotel text and photos - based on available factual information. This is a full time position based in the Amsterdam office.
Main responsibilities:
- Quickly identify the selling points of each hotel property or hotel room you work with - we deal with many thousands of them!
- Select and arrange hotel photos from a variety of sources;
- Write English-language commercial text that is clear, informative and catchy for a diverse audience of all nationalities;
- Create web-friendly content that is easy to scan, easy to read and easy to translate;
- Understand travel markets and the feedback from guest reviews to better promote our product;
- Identify and correcting wrong information displayed in text or images;
- Review and standardize copy created by non-Editors;
- Adapt smoothly to rapidly changing web-writing trends and experiments;
- Maintain a productive relationship with Account Managers and hoteliers who will learn more about Content from you;
- Work closely with Translators, Content Associates and Project Teams.
Requirements:
- Minimum 1 year experience in Commercial Editing or Copy-writing;
- Excellent commercial writing skills - Able to summarize information, make it attractive and engage buyers;
- Industry experience in Hotels, Hospitality, Travel or Online Retail;
- Experience with Content Management Systems;
- Basic photo editing experience;
- Fluent English and impeccable grammar and spelling;
- Quick and resourceful researcher (Google, Wikipedia, competitor sites, etc.);
- Passionate about writing commercial text for the web;
- Flexible, accurate and stress-resistant.
Interested???
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company.
Please send your CV and motivational letter to: jbex@obbxvat.pbz or give Hanna Nygren a call at +31-(0)20-715-3437.
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As Manager Translations you are responsible for the translations activities within the Content Department. You will manage the operations of the team of translators in Amsterdam, and act as a functional manager for the translators in our local offices, ensuring policies, procedures, quality guidelines and priorities are set and followed.
The goal of the Translations Department is to have all web content translated into as many languages as possible in most efficient manner, ensuring optimal quality in order to achieve optimal conversation in all languages.
You report to the Manager Content Operations and work in the Translations Department in our Head Office in Amsterdam. You strongly liaise with other Content Management department heads in the Amsterdam head office. Your direct reports are Senior Translators/Translation Team Leader(s) in Amsterdam. Your functional reports are Senior Translators in the local offices.
Key responsibilities:
- Identify, initiate and implement translation process/workflow/system improvements and organizational structure changes in order to gain more and better translations;
- Manage and drive new business initiatives through the translations department worldwide;
- Manage all operational activities the translations team in Amsterdam, including recruitment, planning, productivity, training, coaching the teams;
- Identify business opportunities for new languages and plan and roll out accordingly. This includes costs/profit analysis and recruitment analysis to advice management;
- Optimize Quality Management standards and processes for the department- in line with Editing guidelines;
- Optimize Glossary and Style instructions in coordination with the Editing Department, ensuring translations guidelines are in line with commercial guidelines;
- Coordinate and communicate translations priorities in an efficient manner with all Booking.com offices, including special / ad hoc translations requests;
- Provide ongoing management support in terms of motivation, workload distribution, training, best practice and advisory guidance on a daily/weekly basis;
- Create good communication lines with your team, hold regular effective team meetings and one-to-one sessions.
Requirements:
- HBO/University level;
- Extensive knowledge of translation tools;
- Experience with change management;
- Proven management experience, preferably in an international work environment in the online business;
- Strong organizational skills and ability to manage complex operational processes;
- Excellent communication and analytical skills;
- Commercial awareness and results-driven with hands-on mentality;
- Proactive, enthusiastic and motivating leader;
- Excellent knowledge of the English language;
- Willingness to travel.
Interested???
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company.
Please send your CV and motivational letter to: jbex@obbxvat.pbz or give Hanna Nygren a call at +31-(0)20-715-3437.
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Join Europe’s #1 Online Hotel Reservations Company in the center of Amsterdam
Job Description:
As a translator with Booking.com, you are part of our Content team, which consist currently of more than 80 translators, translating in 24 different languages. The Content team manages the hotel web-page content including drafting of hotel descriptions, editing, translating texts and monitoring the display of guest review feedback onto the website.
As an Arabic Translator you are responsible for translating all the information on our website from English into Arabic. Utilizing your specific language skills, you will translate a variety of texts, such as the hotel content, press releases, newsletters, and any other content related matters.
You will make the translations from our office in Amsterdam. It is not possible to do this from home.
Requirements:
- Native Arabic and excellent knowledge of the English language;
- Proficient in using Arabic keyboard;
- Experience with translation of commercial texts;
- Bachelor/University level;
- Excellent computer skills (Microsoft Word and Internet);
- Preferably a tourism background;
- Flexible, accurate, stress resistant.
Interested???
We offer you excellent conditions of employment and possibilities for further career growth within our fast growing company.
Please send your CV and motivational letter to: jbex@obbxvat.pbz or give Hanna Nygren a call at +31-(0)20-715-3437.
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Position within the organization:
You are responsible to the Commercial Manager Hotels. You work at the Hotels department in the office in Amsterdam.
The Role:
As Manager Interface & Connectivity you manage all activities relating to supplier interfacing and connectivity.
Your main responsibility is to ensure the timely completion of all supply connectivity projects from beginning to end. Your knowledge will bring together both commercial and technical aspects of a project, leaving no room for error or misunderstanding in final analyses. You will ensure full support is given to the Commercial Manager and Manager Global Accounts at all stages of negotiations with global supply organizations and you will be the main contact for all interface and connectivity related questions from suppliers, management and overseas teams. Under your guidance, your team will carry out all business as usual requirements liaising regularly with all internal and external suppliers, remaining flexible to the ad-hoc needs of the business.
Main Responsibilities:
- Manage your team effectively ensuring best practice and strong performance;
- Play central role in analyses with all suppliers;
- Communicate at all times in a clear and concise manner;
- Guide hotel partners and/or IT providers through the release of an interface;
- Analyze technical performance of interfaces suggesting potential improvements;
- Monitor all live connections and liaise with Hotels teams to ensure optimum levels of performance;
- Act as primary contact during any connection failures and liaise with IT to rectify any issues;
- Ensure staff are both motivated and well trained on all relevant procedures;
- Manage and delegate daily tasks alongside projects to ensure a balanced overall effort;
- Demonstrate good forward planning and preempting of issues;
- Coordinate integrations of both individual and chains hotels;
- Oversee the certification and roll out of all new interfaces and sustain a sense of urgency.
Requirements:
- Strong sense of ownership;
- Good communication skills;
- Previous experience in XML project management preferred;
- Excellent overall technical knowledge;
- Strong analytical side;
- Fluent written and spoken English;
- A ‘get it done’ mentality;
- Shows flexibility;
- Team player.
If you are interested in this position, please send your motivational letter and CV to Hanna Nygren at
jbex@obbxvat.pbz or give her a call on +31 (0)20 715 34 37.
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Position within the organization:
You are responsible to the Manager Interface and Connectivity. You work at the Hotels department in the office in Amsterdam.
The Role:
As Account Manager XML/Interfaces you assist the Manager Interface and Connectivity with ongoing XML and interface projects.
Your main responsibility is to ensure close contact with major partners such as Global Chains and IT companies in order to identify areas of improvement to interfaces and to optimize their performance. You will also introduce the Booking.com XML interface to new suppliers.
You will work on the daily requests of potential partner hotels (connectivity) whilst giving support to the Hotels teams and answer questions from the technical, sales and reservation staff, both internally and externally.
The complex nature of interfacing and connectivity means that some of the tasks or duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
Main Responsibilities:
- Initial sales analyzes with hotels, chains and IT providers about the possibilities of the interface;
- Guide the hotels, chains and IT providers through the release of the interface;
- Analyze the hotels on interface for improvements to make on the hotel/IT side;
- Train Booking.com staff on the procedures for xml hotels;
- Handle XML integrations of hotel chains and individual hotels;
- Be a contact point for IT companies and hotels on XML;
- Handle of bugs and questions related to XML;
- Supply interested parties with the necessary information to connect to our interface;
- Coordinate the roll out of new interfaces;
- Certification of new interfaces;
- Communication of amended items in the interface.
Requirements:
- Interested in technical processes and optimization of working methods;
- Strong sense of ownership;
- Preferably knowledge of XML;
- Strong analytical side;
- Fluent written and spoken English;
- Good communication skills;
- A ‘get it done’ mentality;
- Flexible;
- Team player.
If you are interested in this position, please send your motivational letter and CV to Hanna Nygren at
jbex@obbxvat.pbz or give her a call on +31 (0)20 715 34 37.
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