Abba Burgos

A qualidade do Hotel e a beleza da zona envolvente

Os quartos e os serviços disponibilizados são muito bons. Rocomenda-se

A funcionária no check-in foi muito antipática, quase desagradável. Deve haver mais cuidado na selecção do pessoal. O estacionamento descoberto deveria ser grátis para os utentes ou a um preço simbólico. Não existe nenhuma informação no parque neste sentido. Somos confrontados na recepção com o pagamento.

Desde o atendimento ate ao conforto, é muito bom!

É um hotel excelente, bem localizado e com os benefícios de um 4 estrelas.No entanto deram-me um quarto e quando lá cheguei abri a porta e estava ocupado.Dirigi-me à recepção lamentando a situação que foi rectificada sem ter havido um pedido de desculpas !!!

Coloquem funcionários que dignifiquem o hotel

Tudo. Adorei o Hotel. O quarto tinha vista sobre a cidade e dava para ver parte da catedral. Os colchões são fabulosos!

A localização é privilegiada relativamente ao centro histórico de Burgos.O facto de ter uma piscina climatizada é um ponto bastante forte relativamente aos meus critérios de escolha. A qualidade do restaurante, quer para pequeno-almoço, quer para almoço/jantar é boa.

Uma vez que eu reservei dois quartos (para mim, para a minha mulher e para duas crianças pequenas), tendo garantido a reserva de ambos os quartos com o meu cartão de crédito, não aceito que não me tenham facultado a chave do 2º quarto enquanto a minha mulher não assinou o cartão do quarto no check-in.

Used as overnight stopover enroute from France to Spain med. Accomodation & secure parking were excellent albeit that the parking was expensive. Dined in hotel, the meal was very good & value for money, 5 minute walk into the lovely town of Burgos although difficult for anyone with mobility problems as the hotel is uphill of the town centre.

The price of secure parking

Location.

Terrible experience. There was a pilow missing, and hotel didn't have enough pilows. Terrible reception employees. It is not a four star hotel. Very hold and unclean.

The location of this hotel was really nice and the view was good. The restaurant was really good too, especially for the price. Good sound isolation between rooms too.

The girl on reception could smile occasionally, :-) or should that be :-( ?

Ecellent position close to all sites in Burgos and you can leave your car and explore on foot. Rooms were comfortable and very clean - great to have a pool at the end of the day.

We wanted to sit ouside in the shade and relax with a cool drink, but this hotel did not cater for this. Only 5 outside seats in the whole hotel and these were in the full sun by the pool.

Staff were friendly and helpful.Breakfast was also good fare. Hotel was clean and well kept.

Lack of tea/coffee making facilities in the bedrooms.

The location is a plus (very near to the city center). The bedroom is normal for a 4* hotel.

We asked for a craddle but they forgot to put in the bedroom. After 3 hours, the staff gave us the cradlle for us to carry it to the room and to set it up. The next time, I'm going to ask for a tip to my wife. I would not recommend this hotel for those with small children. The car parking is expensive and not necessary.

Great location very close to Burgos Catherdral and town centre. Very secure own car park. Our room overlooked park and hills so was quiet and splendid.