Hotel Los Tilos

localizaçao

Localização e simpatia no atendimento.

Frigorífico no quarto.

O lugar é agradável, um pouco longe do centro de Valencia mas numa area residencial muito bonita, mas as vezes falta agua no hotel...

Os funcionários deveriam ser mais bem treinados para lidar com situações inusitadas como ficar 1 dia sem agua nos chuveiros ou torneiras. O hotel de alguma maneira deveria se responsabilizar por estes acontecimentoes e ressarcir seus clientes.

The help from Jose Maria was wonderful and kind and the hotel was in a great location once you found it.

We had great difficulty finding the hotel and how to park but once we abandoned the car it was better. The evening reception person was not helpful nor kind.

May/June 2009 - The hotel has a good central location in Plaza Bib Ramblas and although our room faced the Plaza it was not noisy. The restaurants close by where not great but you could not go wrong with churros con chocolate!!! Within 5 minutes walk north or east you could find great tapas. The Hotel was nice and clean I would have no problem recommending it.

the location was good

The room was smaller than small, and so dark... the patio that they show on the site is very very small only enough for two chairs and the staff wasn't very helpful...

This reviewer provided a score but did not have any comments

Great location, near the cathedral. Excellent tapas next door plus one. Small terrace on 4th floor with lovely view of Alhambra.

Very small bathroom but otherwise just fine.

Its location is absolutely superb right in the center of old Granada and next to the mighty cathedral. Rooms with a view to the Birrambla square are hard to beat when it comes to experience old spanish charm.

Yes on our stay there was an aggressive unpleasant smell of some kind of cleaning detergent in the stairs and reception of the hotel. There was also no heating in the room despite a very cold april-day outside.

The hotel was very clean, very central, right beside the Capella Real and the Cathedral. The terrace on the 4th (top) floor was great as you could look out on the Plaza Bib-Rambla, a beautiful fountain and the life of the square from the peace and quiet of the hotel.. The staff were all friendly and polite.,

If you need a tea or coffee first thing in the morning like one of my party does, a teamaking facility in the bedroom would be very nice. I know this does not seem to be the norm in many countries but it must be a drawback for some tourists, not to have the facility to make hot drinks in the bedroom.,

the stuff does not speak english. at all!!!

Location,room,staff

The staff, in particular the cleaning staff and reception desk personnel (Jose Maria, Sergio, and Laura) were very friendly and accomodating. Also, the view from the terrace was breathtaking: we went out on the terrace every day, even when it was raining. The view from our room was also lovely, if you appreciate the aesthetics of roof architechtue. The plaza, shops, and restaurants were a plus.

One reception desk clerk was not friendly and always seemed to be bothered when approached. We never learned his name.