Best Western Premier Santo Domingo

Várias coisas - fiquei num quarto em que tive barulho de noite até às 6 da manhã. Não sei se há alguma discoteca nas redondezas mas foi absolutamente horrível. O Estpr do quarto não fechava até a baixo e a verdade é que quem foi abrir a cama viu-o porque ele estava aberto durante o dia, e essa pessoa não teve a iniciativa de logo dar instruções para mudar de quarto. Por último, o quarto era gelado. Não consegui dormir até me levantar e ir buscar um cobertor ao armário. A regulação de temperatura não funcionava. Não fiz na altura reclamação, porque cheguei tarde ao hotel, tinha que me levantar cedo e estava estafada, mas ainda pretendo fazê-lo.

A simpatia dos funcionários. A localização óptima para uma visita curta para compras.

Alertar os motoristas de taxis para não deixar os clientes do v/hotel, de noite, a mais de 200m do hotel, por alegadamente, as ruas estarem fechdas para obras, o que não era totalmente verdade.

Da Localização muito central do Hotel

Localização , conforto e reputação

localização

Loved this hotel. Great location. Could walk to most major sites. Close to Metro. Great art in lobby and hallways. Tastefully decorated rooms. Would stay again. Good value for money.

Room was a little small. Room too hot, could not adjust thermostat.

1-Close to metro 2- Few steps to down town 3- Close to shopping area 4- Surrounded by many restaurants and bars 5- Nice music systems at rooms also TV channels.

1- Rooms are so small 2- Daily works down in streets since early morning 3- Windows are not so tight or outdoor sealed.

Two things myght be better: 1) there should be free internet available in the rooms, 2) the price of the garage is very expensive (this is important for those who are travelling by car, as we did).

The location

I made the reservation as a last minute deal, the day before arrival. They called me during the morning of the day when we were arriving saying there was problem with the card and they were going to move us to another hotel. I told them I would not be moved since I had a confirmation of the reservation and that there was not any problem with the card. The woman of the phone said that in that case we would talk when I arrived. Upon the arrival I told the staff what happened and the person who had made the call apparently wasn’t there and they did not acknowledged any problem whatsoever. However, the whole thing was very strange and although recognizing I was right they didn’t even apologize.

Ease of access to wherever i wanted to go in Madrid. Good facilities and really helpful staff

very well located

very small rooms, not easy to access with strollers (stairs)

Hotel is very convenient for access to Gran Via, Plaza Mayor, Palacio Real, and to Metro for access to most of rest of Madrid. Room was small but very confortable.

Staff did not remind me to submit Best Western Crown Club card for points/miles.If possible, please take care of thisGold, Member number is 600663 7 143530343 . We stayed 3 nights.