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Best Western Connaught Hotel
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7.9
Top
Based on
270
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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David
Young couple
HAMPSHIRE,
United Kingdom
July 9, 2009
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The staff were very friendly and the breakfast was excellent in the morning unlike other hotels I have stayed at in the area. The Superior double room was very nice, the only draw back being the building site it backed onto (although this has nothing to do with the hotel) all in all I would reccomend this hotel to any body who is looking for a weekend stay in comfort. |
10 |
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Phillip
Young couple
birmingham,
United Kingdom
July 8, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Lisa
Young couple
Staffordshire,
United Kingdom
July 8, 2009
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The staff were always happy to help and there was always some one available at the front desk....whatever time of day. A very clean hotel and handy for the town and sea front. We paid for a super delux room, while nice and roomy there was no bath and no balcony or terrace. After further reading I noticed only some of these rooms have them, slightly misreading. |
9 |
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Christopher
Mature couple
Trench, Telford,
United Kingdom
July 6, 2009
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I booked for three nights and paid in full on booking in on the first day. However due to unforeseen circumstances(My Father taken seriously ill). We had to cut short our stay. I asked if I could be re imbursed for the last day / night. But the Staff were inconsiderate and showed no assistance at all. |
6 |
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Donald
With friends
London,
United Kingdom
July 6, 2009
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The staff were very friendly and I enjoyed the full English Breakfast very much. My only criticism would be that I found the Hotel too warm. |
7 |
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Anonymous
Mature couple
United Kingdom
July 5, 2009
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The hotel is set in a nice location within easy reach of the town centre and beaches and all other amenities. Very warm in the`rooms and corridors |
7.5 |
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Deborah
Mature couple
Langport,
United Kingdom
June 30, 2009
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Location, near bic Swimming pool was stuffy and needs refurbishing; room was hot |
6.5 |
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Alvar
Mature couple
ALCESTER,
United Kingdom
June 30, 2009
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The Hotel staff were very helpfull, particluarly the people on reception when we asked for a move to a better room (see negative comments) The breakfasts were excellent with plenty of choice for all tastes. The Executive room we had (room 37) was well equippped with jaccuzi and air bath and was very comfortable. For the 1st 2 nights stay we had a standard double room (No 48) which was very small and much too hot, even with a fan running full blast. The room was in serious need of redeccoration too! |
9 |
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Javier
Mature couple
TONA (Barcelona),
Spain
June 29, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Mary
Mature couple
corsham,
United Kingdom
June 28, 2009
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Food was great staff were very friendly room was excellellent Hotel advertised as having outside pool which was not there and feel it should not have been advertised as such |
10 |
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Anonymous
Solo traveller
United Kingdom
June 28, 2009
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Friendliness of reception staff. |
9 |
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Stephen
Mature couple
Tonbridge,
United Kingdom
June 25, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Walter
Mature couple
London,
United Kingdom
June 19, 2009
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Unfussy third class business/short break hotel with good second class accommodation and excellent facilities for family breaks. Reservation staff were told that my wife was unable to manage stairs owing to a recent knee operation and promised a third floor room. This was not noted and on arrival we got a room which involved a steep 4 step flight which made things very difficult. So greater efficiency in office staff seems needed. |
6 |
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Danyelle
Family with young children
Purley On Thames,
United Kingdom
June 12, 2009
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Restaurant staff were fantatsic and accomodating as we had a young baby. Nothing was too much trouble and selection of food great. Pool was also great. Our room was not very good. The double bed had a large slope to one side and teh TV had a yellow screen. I did complain andthe receotion was didnt seem very happy said she would get someone to look at it but never did. We pad £180 for 2 nights my husband slept in the single bed as his back was bad form the 1st night. It would have been nice for someone to come back to us aftet the first night. |
6.5 |
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Carolle
Mature couple
Caterham,
United Kingdom
June 11, 2009
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Before booking I read all the reveiws so wasn't sure what to expect. Well it was great. the staff were fun, happy and helpful at all times. Our room had a balcony which over looked other hotels but was nice to sit out on. Room was lovely, bathroom was functional. It was relaxing and the free parking was excellent. |
10 |
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Misha
Young couple
London,
United Kingdom
June 9, 2009
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I liked that it was quiet, the swimming pool and the steam bath etc was beautiful. The staff was ok aswell could be more warming. I did not like the beakfast I had a fry up and it was nasty the worst food I have ate. But apart from that the hotel was lovely and I would stay again. |
8 |
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Susan
Mature couple
Doncaster,
United Kingdom
June 8, 2009
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Location to beach and town centre. |
6.5 |
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Simon
Mature couple
Hampton,
United Kingdom
June 8, 2009
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Great staff, service, spa facilites, breakfast and room cleanliness. Staff rating would have been 'excellent' were it not the response I got from the duty manager on the morning of the 2nd June re the fire alarm incident. I still do not believe that the building was covered by an operational alarm system between 6am and 6.35am. The hotel facilities still advertise an outdoor pool which has been filled in. Get the info updated! |
9 |
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Anonymous
Solo traveller
United Kingdom
June 6, 2009
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Still available at the last minute, really good breakfast included. Extremely noisy (loud dancing until very late), no air conditioning so necessary to keep the window open, tiny room, elevator constantly in use, |
3.5 |
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Stephan
Solo traveller
Twickenham,
United Kingdom
June 3, 2009
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friendly and helpful staff, close to beach and few restaurants but not as busy as city center, decent pool and leisure facilities, shortage in parking spaces was actively managed by staff (second row parking, call if phonecall once free spaces available..) no room safe and lack of space in hotel safe (had to leave my laptop in their offices against receipt), rooms are rather hot in sume |
8 |
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Ben
Young couple
swindon,
United Kingdom
June 2, 2009
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The room was nice, bathroom good and up to date. Telly with more than one channel was a plus. Beds were nice and comfy, although expected one bed instead of two pushed together. The price of alcohol was a tad expensive. Couldnt find the pool easily enough, maybe needs more signs. |
6 |
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Andrew
Mature couple
Croxley Green, Rickmansworth,
United Kingdom
May 23, 2009
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Friendly, helpful staff, best buffet breakfast could have been cooked to order. Parking was sometimes difficult. too few spaces for number of rooms. |
8 |
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Tafil
Young couple
london,
United Kingdom
May 19, 2009
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On my opinion the room was quiety a bit small and the bed wasn't very comfortably either. |
7.5 |
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Chris
Young couple
Slough, Berkshire,
United Kingdom
May 13, 2009
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The pool was clean and relaxing, the food was outstanding and the staff attentive. |
10 |
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Simone
Young couple
maidstone,
United Kingdom
May 8, 2009
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thought the food was very nice and staff very relaxing downstairs in bar area and thanks to the nice man on reception who gave us a jug of water to take to our room too noisy could hear everyone tv in rooms either side which began at 7am and slamming doors |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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