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Newest reviews for Acta Arthotel

  • Robert
      Chile
    August 26, 2014

    Had stayed here before. Liked. Came back

    was not able to get a good wi-fi signal in the room. had to go to the common areas.

    8.3

  • Jean
      Malta
    July 29, 2014

    We stayed for a week as our daughter formed part of the Maltese national team playing in Andorra. The hotel has very large rooms all staff very polite and friendly and no noise excellent

    8.3

  • Natalie
      Spain
    July 29, 2014

    The staff were very helpful and accommodating. The hotel is everything it promised to be. This hotel is located within walking distance to all the the restaurants and stores.

    Parking tariff is exessive. We managed to find public parking next to the hotel at a fraction of the cost.

    10

  • Anonymous
      France
    July 24, 2014

    Staff, room, space, breakfast

    we had to pay for the swimming pool... a small pool, nice place, but it would have been nice if the pool was included in the price

    9.2

  • Anonymous
      Switzerland
    July 8, 2014

    Room was in perfect condition. Very clean, great facilities, even too big for my taste ;) I needed an iron and was not available in the room. The hotel ironed my shirt immediately and at no cost. Fantastic customer service

    maybe walls are not that thick and i could hear the TV from the neighbor. Luckily they turned it off soon. I indeed slept the whole night without waking up.

    10

  • Charles
      United Arab Emirates
    June 6, 2014

    Excellent services

    7.5

  • Andrei
      France
    May 18, 2014

    The room was quite spacious

    In the gym all equipement was broken. Nothing worked properly there. Many facilities of the hotel are not included in the price of the room. You have to pay 12 euros extra for the pool and sauna that is not mentioned on the reservation page of booking.com. But if you don't need a pool and sauna you can find other hotels in the same area for a much better price that this one. According to the receptionist, parking fee should be 18 euros per 24 hours, but in reality I paid 22 euros for less than 24 hours.

    3.8

  • Eileen
      France
    April 16, 2014

    The staff,and the dinner.Drinks amazing.Amazing bar tenders,Jerbar is a star bar tender he makes the best cocktails.Thanks Jerbar.

    The breakfast,was not that good.Not enough selection.Dident like the coffee in the machine,eggs were cold and scrambled like rubber,sausages were like rubber and greasy.Could have made more of an effort like the Plazza what a pity.They could take a few tips from there.

    8.3

  • Oleg
      Lithuania
    March 27, 2014

    very good Hotel

    8.3

  • Valerii
      Russia
    March 22, 2014

    Big room

    Old facilities

    7.1

  • Carolina
      Uruguay
    March 18, 2014

    The restaurant

    The 3th bed was horrible

    7.5

  • Ana
      Portugal
    March 12, 2014

    Great Hotel overall. Excellent breakfast. The restaurant was good and fairly priced.

    On the second day, the wi-fi wasn't working at all.

    10

  • Dror
      Israel
    March 6, 2014

    Only one person at reception, not enough for such a hotel. We booked a double room and we got a room with twin beds, only after complaining they moved us to a double room, it was just two beds are connected and it is not comfortable. Parking is very expensive relative to the area, there is parking near by 1/3 the price, which the hotel staff obviously did not specify. In addition to the spa is an additional fee, which you can not understand that from the order in the website. A disappointing experience!!! we will definitely not go back there.

    5

  • Anonymous
      United Kingdom
    January 29, 2014

    The room had a very bad smell caused by a structural issue. At soon as we complained we were given anothe room. The initial room should not have been assigned to any client.

    6.3

  • Anonymous
      United Kingdom
    January 9, 2014

    The rooms, everything was very clean

    Breakfast should be included - or cheaper

    8.3

  • Marcus
      Spain
    December 29, 2013

    Clean, modern, great location, friendly staff. Provides free water in mini-bar. Allows pets which I think is great and not a nuicanse. Restaurant is excellent.

    Parking is expensive, beds/pillows aren't very comfortable, Wi-Fi in my room was poor/non-existent.

    9.2

  • Philip
      United Kingdom
    September 21, 2013

    Good standard hotel at very reasonable price. Spacious and comfortable.Well located in centre of town.

    Mattresses rather old. Parking costs extra. To be fair, this is mentioned on the booking form.

    8.8

  • Michael
      United Kingdom
    September 17, 2013

    During 14 days touring we stayed in a variety of French hotels, this in Andorra was amongst the cheapest and was the best without a doubt. Spa (Jacuzzi) + Turkish Steam Room + Sauna + Gym machines was 9 euros per person for 2 hours for everything. At first we thought parking was expensive at 18 euros per day but it was heavily discounted and if added to the the room price was very good value. We paid about 55 euros per night for this 4 star hotel, we paid the same for much poorer 1 and 2 star hotels in France - all booked via booking.com. The staff were all top quality - helpful & friendly.

    I did not try the food so cannot comment. There was nothing to dislike

    10

  • Moira
      United Kingdom
    September 14, 2013

    Location

    Room service menu was very limited!

    7.5

  • Peter
      France
    September 9, 2013

    large size rooms

    restaurant service terrible,not enough french or english speaking staff,bar service poor

    7.9

  • Sharon
      United Kingdom
    September 9, 2013

    Very comfortable, excellent English speaking staff who gave a warm welcome

    10

  • Antony
      United Kingdom
    September 7, 2013

    A great location in a beautiful City. Staff were friendly and extremely helpful. The rooms were spacious, clean, and practical. All in all a great hotel which I would reccomend.

    Nothing not to like.

    9.2

  • Eduardo
      Portugal
    September 6, 2013

    Very pleasant hotel and friendly staff. Superb location in the town centre with all you might need within walking distance.

    10

  • Eduard
      Canada
    September 6, 2013

    Great views, beautiful rooms,great for shopping. The breakfast was astounding.

    Beds a little uncomfortable, people of the area are just not that friendly.

    7.5

  • Delio
      Germany
    September 5, 2013

    Our room was very roomy. The breakfast was truly gorgeous. The staff were very friendly, even if only a few of them could speak English.

    The underground parking is rather expensive, but this is probably unavoidable in a country like Andorra. The value for money of this hotel is fair, but better bargains could be probably found outside Andorra la Vella (the next village is only a few km apart, and it is much less posh).

    8.3

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