Hotel Plaza  

Dog friendly, friendly staff, clean and centrally located

More elevators needed.

Clean and tidy

Some clear directions would have helped, spent some time locating the hotel , difficult to stop and ask in town

Overall Excellent but with one significant caveat. Excellent location, with easy walking distance of all great shopping and restaurants in central part of city. Excellent reception by staff with friendly demeanor, clear explanation of parking and other services, and personally helped with our many bags. Parking very convenient with entrance 50 meters from front door and dedicated elevator to hotel from parking. Excellent dinner in the 1st Floor restaurant with friendly, patient staff (for translating menu) and near gourmet quality. Well equipped, clean, modern facility overall with very good rooms. Excellent selection for breakfast, but only one worker who cannot keep-up with demand for coffee and other customer needs. The one caveat....

The air conditioner did not work. After a day of shopping, returned to room with no a/C. Upon getting ready for sleep, brought situation to attention of front desk. Young gentleman went with me to room to investigate. Basically told me that I was wrong, and that a/c was now working properly ("you see, the two lights are showing"....when it's clear to me the a/c symbol light is not showing). Bottom line, after an uncomfortable night and after breakfast, mysteriously the a/c was now truly working (with no adjustment from me. So, I feel the night desk clerk is either truly clueless or purposely misguided me. I brought this to attention of front desk upon checkout. While pleasant and reporting they will investigate, I was hoping for more....slight compensation or apology. This is only aspect that makes this not a 5-star.

The location

The temperature in the rooms is cold, not all staff at the reception can speak English, the toilet is leacking, nobody is meeting guests at the entrance, no parking vallet. The hotel is not five stars, it is about three stars.

L'hôtel est vraiment bien situé, idéal pour le shopping : un peu en retrait de la rue principale donc plus au calme. A tester absolument : le restaurant gastronomique de l'hôtel, le chef est français et nous avons vraiment été enchantés par les plats et les associations de saveurs proposées.

Une petite remarque tout de même, c'est un 5 étoiles andorran donc plutôt un 3/4 étoiles français. La déco paraît soignée mais en y regardant, il y a des détails à revoir : meubles de la chambre et baignoire un peu vieillis et abîmés et surtout un parquet stratifié vraiment cheap... Préférez aussi le parking extérieur situé juste derrière l'hôtel beaucoup moins cher.

Su ubicación en el centro es perfecta para pasear,comprar y disfrutar de la ciudad; esta vez no tuve tiempo de utilizar su servicio de spa y masajes pero en otras ocasiones si y son excelentes.la mejor sorpresa suite a precio de mi habitacion gentileza del propio hotel.repetiremos!

El excesivo precio del parking (22 euros) cuando el parking publico detrás del hotel es muy económico.

La ubicacion

La decoracion

Скудные завтраки.

Le restaurant de cet Hotel est une horreur !!! Nous en sommes repartis ne pouvant supporter l odeur du restaurant : une odeur de potage d hôpital !!!!! Et le lendemain au petit déjeuner la même chose un peu plus légère mais sincèrement très désagréable !!

le cadre est magnifique,le personnel est agreable et parle francais

la robineterie de la salle de bain deffectueuse,dommage pour un 5 etoiles

Ha sido una estancia muy placentera en un entorno precioso coincidiendo con las fiestas de fin de año y año nuevo.

Después de tener un problema personal nos tuvimos que volver un día antes y a pesar de tener que lucharlo, conseguimos que no nos cobrasen la noche.

Estabamos en la primera planta y en la habitación olía a tabaco (soy no fumador) y la música del Hall se oía como si la puerta estuviese abierta.