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Newest reviews for Al Ghurair Arjaan by Rotana

  • Jane
      United Arab Emirates
    August 24, 2014

    Devoted staff members especially the Lady housekeeper that cleaned our apartment. She is so thorough with everything.

    Well we had to pay for WiFi service which is a bit strange to me because I have always enjoyed WiFi service in my stay in previous hotels.

    9.2

  • Zaher
      Oman
    August 21, 2014

    Everything

    TV channels needs bein sport channels please

    9.6

  • Obiageli
      Nigeria
    August 19, 2014

    I loved the spacious apartment, the ambience, quality of toiletries, the kitchen and it's untensils. The big supermarket down stairs. The arjaan mall, the metro station close by etc. A lot of thought was put into building this lovely facility.

    The internet was sometimes quite slow.

    10

  • Fadhel
      United Arab Emirates
    August 15, 2014

    Location was good

    1- No free Internet 2- you will feel back pain from the be 3- every time only one on reception. A lot of delay. 4- room was dirty by previous gest and they didn't clean it

    4.6

  • Anonymous
      United Arab Emirates
    August 14, 2014

    I booked hotel for 3 clock and I arrived at 3:30 but when check in time the room was not available and even not ready. I checked in very late after 45 mins

    8.8

  • Adama
      Nigeria
    August 14, 2014

    The Staff are very receptive and. Customer friendly: specifically Khan the concierge man, Trisha receptionist and Joel the receptionist.

    10

  • Ahmad
      Kuwait
    August 10, 2014

    thank you its a very good

    9.2

  • Wilcon
      United Arab Emirates
    August 10, 2014

    very spacious two bedroom apartment very clean bathrooms

    9.2

  • Syed
      Qatar
    August 6, 2014

    Good sized rooms and quality fittings. Execllent services.

    10

  • Abduljabbar
      Qatar
    August 5, 2014

    Location, Good for Family

    Do not have Taxi Stand

    7.1

  • Nadeem
      Pakistan
    August 2, 2014

    Everything was perfect

    9.2

  • Fatima
      Qatar
    July 28, 2014

    The location was good

    Services vs value if money was not fair

    7.5

  • Anonymous
      United Arab Emirates
    July 20, 2014

    I like everything about Al Ghurair Arjaan from check in with friendly staff Joel at the check in counter then after i called an assistance for the oven who is very efficient as well. The guy in the swimming pool area is very accomodating as well and friendly to us. We will come back again soon as family since its like your not far away from home. It is highly recommended to family. :)

    10

  • Hamood
      Oman
    July 15, 2014

    location

    the cooking smell that was coming from the next door flat.

    9.2

  • Stephane
      United Arab Emirates
    July 5, 2014

    Great housekeeping service Food is great General staff service is excellent

    Internet charges Need to update some of the furniture in serviced apartment

    7.1

  • Khlood
      Saudi Arabia
    July 4, 2014

    all thing its good

    resption

    9.2

  • Anis
      Libya
    July 1, 2014

    every thing is perfect

    nothing...!

    10

  • Malik
      Pakistan
    June 30, 2014

    Neat, clean& calm.love to stay in future

    None

    9.6

  • Abdurrazaq
      Nigeria
    June 29, 2014

    The behaviour staff of staff at the reception,thats the Apartment wing. I'll not pass any comment untill I'm back in Dubai & we're able to tackle an issue of deductions made from visa card. It is only after then I'll have a better picture to be able to comment.

    6.7

  • Fatima
      Qatar
    June 26, 2014

    The apartment was wide and comfortable. Very near to Alghurair center. Good cleaning service.

    we got our room at 4 pm and we supposed to check in at 2 pm. There was a bad smell in the 5th floor and it remains for 3 days! the staff was very slow when we ask them for a wheel chair it they brought it after 1 hour.

    4.6

  • Yaser
      United Arab Emirates
    June 25, 2014

    The mall connect with parking with the hotel

    The price some time high with breakfast

    9.6

  • Badr
      Saudi Arabia
    June 24, 2014

    location Apartment design

    Check in takes 45 mints even I came with a confirmed reservation from booking. Swimming pool staff was shutting to my kids No free net service where most the hotels are providing free ne service

    6.3

  • Jassem
      United Arab Emirates
    June 24, 2014

    nothing

    service disk was not arranged and check in toke so long

    7.1

  • Hussain
      Oman
    June 22, 2014

    Cleanliness Location

    Internet not free

    8.3

  • Morenike
      Nigeria
    June 22, 2014

    We stayed in the 2 bedroom apartment.Bathrooms were really nice and clean, the beds were way comfortable, kitchen was clean and well equipped.

    Didn't like the fact that we had to pay for wifi and the internet connection was not good. Also the pool area was kind of boring.

    8.8

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