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Omar Bin Al Khattab Street,next to Al Ghurair Centre P.O, Deira, Dubai, United Arab Emirates – Show map
|Classic King Room||
|Classic Twin Room||
|Deluxe King Room||
|Deluxe Twin Room||
|Premier King Room||
|Club Rotana King Room||
|Club Rotana Twin Room||
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1853 verified reviews
They speak your language!
Al Ghurair Rayhaan by Rotana's staff speaks: Filipino, French, English, Arabic
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Outdoor Pool, Sun Deck
Racquetball, Sauna, Fitness Center, Spa, Hot Tub
Food & Drink
Restaurant, Breakfast in the Room, Snack Bar
WiFi is available in all areas and costs AED 25 per hour.
Free private parking is available on site (reservation is needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
Filipino, French, English, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged AED 120 per person per night in an extra bed.
One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1846 reviews
Value for money
Show reviews from:
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I had a very nice stay but was very sad that you had to pay extra for wifi
Friendly staff and the variety of breakfast
Hotel location which is in the busy area. Traffic is quite heavy most of the days.,
Near everything i would rate it 7 star
Cleaners of the hotel, the stuff, the location.
Wifi to strong
The sight from my room was fantastic.
Unfortunately, we came during the annual Dubai Shopping Carnival, hence the rates were really high and availability was almost impossible. We had to move out to another fantastic hotel after the 4th Night.
The friendliness of the staff, special mention to Irene at Club Rotana and Shebaz in the breakfast buffet. Food was absolutely amazing. Will definitely be coming back.
I wish that more taxis could stop by the front entrance. Most go by empty and see you after they pass the corner.
Everything except the things will mention on the did not like section
When I checked out, someone called Danish asked me to pay 200 AED for Internet and 84 for the minibar. By the way, my room is club Rotana and the internet was include. Also, I did not touch any thing from the minibar. So I really did not know if he wanted to have extra money on purpose or by a mistake ?. In Addtion, I paid 500 AED as a deposite in the check in. At the check out time, he asked me to sign for the refund, however when I left I recognised that he did not give me the 500AED. I went back then he gave it to me. Also, I did not know if this was done on purpose or by a mistake. Each time he said Sorry????.
Gym was nice. We were upgraded and we appreciate this with thanks.
Hotel needs to be more clean.There are dirty hand marks on lift buttons. Food quality was not that great.
check out time & delay in bringing the luggage
Staff were very cooperated and helpful, ease of chick-in / check out rooms, location is within mall complex in central Dubai "Al Ghuraair center"
The housekeeping guy Bakram was very good
The breakfast is not too fantastic , you need to add more menu to what you have presently.
We sent a mail earlier enough to notify the hotel about one day delay in our flight but no response and upon that your staff or system charged us for that un use day. Not too good.
The location of the hotel. It is very accessible!
i like the staff , from the bellmen till the manager
no free wifi
should be good offer for the guest who came to dubai and stay this hotel evry time
the price of hotel for one night its too expensive
No wifi free
staff was very helpful
lack of staff at breakfast time
The hotel is clean,it close to all amenities including al ghuair mall at your door step. Door staff very polite
The beds very uncomfortable,Hidden costs without letting you know. You have to pay for wifi
The hotel is a scam.paid Internet service was poor and quite dubious.
The room, staff and facilities were all excellent.
Not really a problem, but, like many Dubai hotels, this one is dry. If alcohol is required, it must be bought at the Arrivals Duty Free Shop.
spacious and well furnished room. Friendly and professional staff. Mall right in the hotel. Spa services.
Location, staff and cleanliness
I admire the guy whose name was zeinab.aftar a day with a bad situation finally she solve the problem.
Excellent Service by Candy & Rest of staff at Rotana Executive Lounge. Hotel is above 5*. Suite was Paradise.
Airport Transfers were not compensated as promised by Irene.
The best thing is the central location .it is located next to a mall and there are two departmental stores next door so you are never out of anything. Taxis are readily available ,metro is just road across. Very neat and clean ,comfortable and very responsive staff.Cant get better than this for tourist.
free wi fi should be provided to all customers. You get it only if booking through their site and not through booking .com
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