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Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates – Show map
|Ocean Deluxe Room||
|Palm Beach Deluxe Room||
|Imperial Club Room||
|Terrace Suite Club||
|Executive Suite Club||
|Regal Suite Club||
|Terrace Family Suite|
|Executive Family Suite|
|Regal Family Suite|
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639 properties in Dubai
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2910 verified reviews
They speak your language!
Atlantis The Palm, Dubai's staff speaks: Chinese, Filipino, Russian, Portuguese, Italian, Indonesian, French, English, Arabic
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Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Windsurfing, Diving, Snorkeling, Water Sports Facilities (on site), Water Park, Sauna, Fitness Center, Spa, Massage, Private Beach Area, Beachfront, Game Room, Playground, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs AED 99 per 24 hours.
Free private parking is available on site (reservation is not possible).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Chinese, Filipino, Russian, Portuguese, Italian, Indonesian, French, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child under 11 years stays free of charge when using existing beds.
One child under 11 years is charged AED 275 per night in an extra bed.
One older child or adult is charged AED 780 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2904 reviews
Value for money
Show reviews from:
In Dubai, this luxury hotel features an indoor and outdoor pool, just over a mile of pristine private beach, water sports, tennis courts, an award-winning spa, a high tech fitness center and a Kids...
Score from 851 reviews Excellent
On the Crescent of the Palm Jumairah Island, Anantara Dubai The Palm Resort & Spa features luxury accommodations.
Score from 1278 reviews Very good
This 5-star luxury Dubai hotel has a private beach and features over 16 dining options, 5 pools and a climbing wall.
Score from 806 reviews Excellent
On the iconic Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is a Polynesian Island feel resort. It features free Wi-Fi, 8 restaurants, 7 bars and a nightclub.
Score from 2171 reviews Excellent
Hotel is a true resort you don't need to leave the hotel if you have kids it's a perfect destination
You have to pay for everything and prices are over the top! The hotel didn't agree on late checkout after 1:00pm which was not convenient at all although I wanted it until 2:00 only
aqua park , beach and aquarium
no avaliable of free wireless
I liked the location and everything that atlantis had to offer. Staff was great rooms where great.
The fact that I booked this trip in October and made it in jan 2/3 of the water park was closed and we flew there to mostly enjoy the waterpark. So I was upset that at that price for rooms we only got to ride four slides. Would have been nice to be notified of the park closure so we could have adjusted our days.
Free Wifi Not available
Everything about the hotel, lovely and fantastic
I like stayle of room and aquarium
when I came to check in the receptionists it was very slowly and she asking to much because we was reservation from booking.com she say give me the voucher I give her detail we take 1hour to chek as in and we wase coming from abo dhabi
Room Staff Environment Facilities Food
We stayed in a suite for a night and everything about the stay was completely amazing. From check in through to being privately driven to the airport following our stay the service was the best I have ever received. It was expensive but worth every penny in my opinion and I would definitely do it again! I loved the monorail journey up to the hotel, watching it come into view and riding right up alongside it. The grounds were busy but somehow felt totally peaceful and relaxing. We went to Nasimi Beach bar for happy hour at sunset - I would recommend.
Everything.... it was worth every penny spent.... you can spend a week just exploring the resort and its activities
Clean Friendly staff Water parks Location
Generally very good.
Too many people everywhere... Internet you have to pay for, basic connectivity should be included in the price
Service is bad really bad. Internet charge 100 DH for every guest, we were 5 and paid but the net is so bad and weak. Additional we paid for the Empire Club another 600 DH per night but the club is nothing more than a place with beveralges and on top of that when you have guest with you then you are charged!!! Further the services in all over the hotel including room service do not charge what you order to your room bill. You are asked to pay it in cash....:) On my last night of of 5 nights I spent at your hotel, the room door did not open for some reason and every time I go to the lobby they replace the card key and when I go up to my room, does not work...This happened 7 times up and down. Then they send a guy from their services with new keys and went up the 8th time and his majesty made sure the door did not open>>> Requested to see the manager and after he came, acted careless and offered to switch rooms for me...That was the last night and offered me other rooms key til they fix the door problem... The manager was a Jordanian route and was not polite at all in personality and behaviour.
The staff were wonderful always smiling,breakfast was unbelievable in saffron restaurant .
If we had a complaint it's just too say check in was a little bit slow.
Pool View Facilities
Cold food and cold coffee and warm beer. This hotel is geared to take as much money off you as possible. I don't mind paying for a good experience but this was terrible. We spent £3k in 5 days here yet was refused access to the beach bar unless we spent £200 ?! Quit shocked as we used the bar before no problem for afternoon drinks. We left on principle quit angry as this was the hotel bar and we had paid a lot to stay here...nothing else in the area so trapped on the Palm! Food was cold and poor and some staff rude . Once you get over the wow factor be prepared to be very disappointed. Been to Dubai before and many better Hotels than this. What a shame...oh and the water park was shut and we had not been informed prior.
Location. Water park, staff, service is good. Wonderful view
Bedroom too small. Had bad smell, bathroom even had water leek problem, price expensive
You have mostly every things in one complexion
The thinks I did not like after you book it and went in what over you tach you have to pay extra and the other think there is no supermarket around
we really enjoyed our stay. Staff were wonderful, in particular our front desk person, Charity, who went above and beyond.
We found the hotel very expensive. This was our 12th combined trip to Dubai and this was definitely the most expensive. I guess thats to be expected, but just had to say.
Your front office check-in staff Charles is a pleasant and helpful person. The room was very comfortable and the team welcoming.
The security personnel are doing their job but seem to be a little arrogant. The restaurants are over priced.
It was a paradise with all the facilities in it. It had 2 beautiful pools with a great view. AQUAVENTURE WAS JUST AMAZING AS WELL. It had really unique slides such as shark attack. The breakfast was very good as well I enjoyed the part that there was a vareity of food from all over the world. The best part as the snack time on the 12th floor which is i think every 2 hours.
The ONLY thing that annoyed me was the temperature of the water in the swimming pools... it was tooooo cold. Cold swimming pools are nice but not that cold... The other problem was the WIFI.. it was perfect in and around the room but when you went for example on the beach, there would be no WIFI
View Facility Park Staff
Value did not equal to money Breakfast not included Room not luxuries Thing took time to finalize
Lovely meal at Italian restaurant with great ambiance
Overpriced at every level. Decor of Atlantis is outdated even though building is only 7 years old. Overwhelmingly busy foyer and size of resort is enormous. No person ability possible. Felt at times like a train station. All items in hotel were overpriced. Food at poolside restaurant was poor quality. Adventure park was partially closed from commencement of our stay. We received 2 days notice which was poor by hotel as we would have changed our booking. Teenage children were disappointed and all activities with marine animals was overpriced and therefore none were attempted.
Imperial room with executive lounge access was amazing!! From the service of the staff, the spacious rooms, breakfast layout, kids club, spa facilities!!! Plus lots more... All meet up to beyond ones expectations!
1.VERY COMFORT TO STAY. 2.LOCATION EXCELLENT. 3.MAINTAINANCE EXCELLENT. 4.FOOD WONDERFUL.
1.MANY MORE PLAYS AND SHOWS CAN BE PLANNED. 2.SERVICES ARE SLIGHTLY COSTLY.
Despite being on site paid wifi code expired upon check out, I'd paid for another 11 hrs
The room was very comfortable. The location was amazing.
75% of the water park was not open due to renovations. This was only mentioned at check-in. This was the main reason for our choice of hotel at the end of our trip. Paid Wi-Fi not value for money. "Free" kids club had only limited access for one day of stay. The advertising was misleading in this regard. The breakfast restaurants were inadequate for the volume of guests, the queues were unacceptably long on both mornings. We were on a 3 week U.A.E. holiday. We stayed at various hotels including the Jumeirah Ethiad Towers in Abu Dhabi. The Atlantis was meant to be the highlight of this trip. It was not. In comparison to the other hotels we visited, The Atlantis offered the least value for money.
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