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Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates – Show map
|Ocean Deluxe Room||
|Palm Beach Deluxe Room||
|Imperial Club Room||
|Terrace Suite Club||
|Executive Suite Club||
|Regal Suite Club||
|Terrace Family Suite|
|Executive Family Suite|
|Regal Family Suite|
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653 properties in Dubai
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2803 verified reviews
They speak your language!
Atlantis The Palm, Dubai's staff speaks: Chinese, Filipino, Russian, Portuguese, Italian, Indonesian, French, English, Arabic
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Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Windsurfing, Diving, Snorkeling, Water Sports Facilities (on site), Water Park, Sauna, Fitness Center, Spa, Massage, Private Beach Area, Beachfront, Game Room, Playground, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs AED 99 per 24 hours.
Free private parking is available on site (reservation is not possible).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Chinese, Filipino, Russian, Portuguese, Italian, Indonesian, French, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child under 11 years stays free of charge when using existing beds.
One child under 11 years is charged AED 275 per night in an extra bed.
One older child or adult is charged AED 780 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2798 reviews
Value for money
Show reviews from:
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Score from 2150 reviews Excellent
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Score from 1136 reviews Very good
View Location Activities
Food Staff Hospitality No Free Wifi
They had bloked the full amount of money at the beginning of the holiday and at the end they charge one more time the same amount of money. After one week I still not received my money back!
I liked the location and facilities of the hotel.
I did not like the fact that the hotel is also a non resident tourist resort always swarmed with people. The hotel staff perhaps because of this is constantly policing the people within the hotel premises in order to determine who is a hotel resident and who is not.
Waterpark, room size, choice of everything
Cost of wifi a little silly, charge up for the room and then people would never know !
Atlantis itself act as an adjective and I don't think so I can put and describe Atlantis in a better way than this. Stay Had been amazing, place is awesome and location is mind blowing.
Since we came to Atlantis with a purpose of celebrating our wedding anniversary, we were excited but as soon we entered the premises there was a person , with whom we checked about parking a car and it was supposed to be vallet parking, he asked us to park outside the premises of hotel. I got down with all my luggage at the gate and was waiting for my husband there as the person instructed him to park outside. But the moment my husband came he told me he checked with other people and all are saying it should be valet parking. When we went to that guy again to talk about all this, he misbehaved badly, his intonation to speak to a customer was horrible, something which makes us feel not even going inside the hotel. He was absurd and solely irresponsible.Then we went to reception and complained all this, she said she will be giving us some present as a sorry token ..OK she dint give which is fine but it is why to make false promises to customer. We anyway dint expect.
Great food, excellent staff, service good.
Loud music on 3 of our 7 nights from parties on the Nasimi beach that the hotel host. Too many people flowing through the lobby at all times. Too impersonal - don't think we'd return as a couple but would with the kids, loads for children to do.
1. Not profissonal staff handling laggard transfer from room to room. 2.Check in check out takes long time. 3. Deluxe room smells rat poison. 4.breakfast below normal.
Everything in this place is awesome, it meets all ages
Too noisy, crowded. Lounge in the clup floor noisy, lots of kids.
I like water park
Dolphin bay is not free
Imperial club was a wise upgrade for us.
House keeping staff kept putting everything in reach of our 18 month old, meaning we had to 'kid proof' the room each day...
I had taken my two children of 10 & 12 years so they charged me extra money for the 12 year child & I had not taken any extra bed. They should not have taken extra charge from me.
Good if u wana enjoy pool and aqua park clenali ess wifi room services
Staff Building and facilities
WiFi should not be charged, even standard hotels and B&B's in Europe provide this for free. Alcohol very expensive £8.50 bottle of wine in UK being priced at over £50. Feels like exploitation of guests.
Foyer, staff, spa, bar, decor in public areas, elevators, waterpark, ambiance, room service, bathrooms in the accomodation -- all wonderful.
The bedroom did not feel 5 star at all. Was very basic, with uninteresting decor and obvious signs of wear and tear, including a childs scrawl in red crayon on the furniture. The aircon could not be set by temperature, you just had to make it hotter or colder depending on how it felt. The duvet was thin and felt cheap - far from luxurious, which is what I expected from the price we paid! Lovely to have a balcony but it was tiny. The final downside was that they had mislaid our luggage, and we had to go find it ourselves! We tried to show them our ticket to prove it was our luggage, but they were no interested at all. Not a very secure service. We could have taken anyone's cases!
Loved the water park , only had 2 nights wish we had longer. Lovely rooms with lots of nice touches. Loved the espa products. Had a club room so didn't need to buy any food as used the clublounge. Excellent place to stay would totally recommend .
The veiw was amazing.
Pilows of d bed.
Every thing in the hotel from first minute's up to last minute's Thank you
Enjoyed everything, highly recommend it.
It was an amazing stay at all standards
Check in: was too busy and slow just as if you are queuing at an airport or a busy supermarket. The staff were very helpful though, specially the receptionist Elena. The breakfast was not included in spite of paying a high rate for the room. No free wifi in rooms
Restaurants.....Very crowded and noisy
enjoyed the day and water sports with my family
wifi is not easy to access
Staff were awesome. Housekeeping Suresh really went out of his way to make our stay memorable. Kids Club staff were really wonderful with my daughter of years, we got a complimentary afternoon and she insisted on going again the next evening. The aquaventure park staff were also really wonderful! Great job guys! also have to commend the staff at Shark Bites lovely atmosphere and great food!
The taxis were an absolute rip off, the private resort taxis wanted to charge us a flat rate of 110 Dirham just to take us to mall of the Emirates, with Dubai taxi it cost us 50 Dirham? Location was a bit far from all the sights and sounds of Dubai. Nightlife for people with kids was non-existant we ended up spending our evenings shopping and enjoying the rich culture of the Soukhs in Deira and also using the Water taxi's on the Creek in the evenings. The waterpark closes at 5:30 because of the sunset surely the waterpark could stay open till 6pm or 6:30pm just for the hotel guests? There is no extra time allotted to the hotel guests at the Waterpark. The Aquarium I found really busy in the early evenings maybe a limit on the amount of people that are allowed through per hour?
Everything was great. Very polite and helpful staff. Most important is the honesty of the staff. Thanks for making our stay memorable.