Atlantis The Palm, Dubai    

Friendly staff. Big improvement since my last visit a year ago.

working and helping staff were excellent facilities and resources available in the room is fine

reception staff not ready to recieve the customers since the room was not ready by 17:00 hour (the time of my arrival) eventhough your check in time is 14:00- 15:00 hours

It was all fantastic. Wish we had stayed more than 2 days. Staff were friendly and could not do enough for you. Great hotel experience

food and drinks were a little expensive.

In general it was Good Holiday.

if you can make the price little down.

The hotel s

Staff

Everything!

Family atmosphere, children can enjoy a lot

such a famous and expensive hotel should have free wifi

Great hotel and facilities as expected at a 5 start hotel. Great room with a very comfortable bed and a luxury bathroom. very helpful staff.

That wifi was an additional cost.

Everything, fantastic venue, fantastic staff..professional and always very willing to assist. The entire location is majestically bueatyful Thanks to the Atlantis team...well done....keep it up!

Having to leave for the airport..would have loved to stay longer.

The lobby is good and there are variety of good restaurant

Everything was great : the room, the pool, the restaurants , the slides , all others .

Everything is prefect It is a beautifull place to visit and also play in water park, it will memorable in a life

The staff is not professionall and their behavior is really bad.

Not ewean free wi fi, for that big morney they charg for the basic room, they charge 150 aed for one day usage of internet in this modern world, plam dubai suck, totally in-vane for money,

Overall excellent place for family fun. Too crowded though which takes the peace away from vacation

Had to check out early because both my wife and I got stomach upset and had significant vomitting/diarrhea.

Amazing array of activities and food options

Later repairs and renovations have been compromised like sanitary ware in toilets

View

Pricy

Perfect hotel!

The stuff should be be more responsiveness, and more smiling. That for Internet wi-fi should be pay

the beach pools water park facility staff rooms shampoo everything ice machine the light outside door the carpet cleanliness shops

Spa very good Food in beach air not good Waterpark and delpins very good for families with children

For this prices level because of the geast which are very much you have to wait in the reservation by the breakfast the services on the beach very low The mix of clients which pay 600-1000 $ per day to be on the line and to fill like in the metro it not very good

Good location

Vastly overpriced and over populated. Long queues for meals. Rip off food prices. No personal service hotel lobbies and foyers reminded me off busy metro station

being put in a smoking room when I had booked non smoking

- Private buses (for free) to differents malls at difference time - Cleaning service - 24/7 taxi at the entrance - The beach is very close (although not the best beaches) - The water park (see cons) - Very clean - Room are nice (see cons) - Bathroom very nice and clean

- No luxury at all... From the outside you think its gonna let speachless... But when you get inside... Meh... Looks like a normal 5* hotel - We stayed for 3 nights. We arrived at 6am, and they ask for my credit card (or cash) for a "full deposit" + "extra" for the bar, etc. and I payed the first night months ago, when I asked ¿why?, they answear that it was like a warranty. I though it was disrespectful, mean... i already payed 1 night, i arrived 6am and you ask me for a full deposit + extras?? VERY DISAPPOINTED. - Very Very expensive for what you get - TOO CROWDED. Many people in the hotel, but not because the hotel was full, its because the hotel allows tourist to get inside the hotel, the bars, the restaurants, the hall, the swimming pool... etc. SO, imagine you are going to one of the "best hotels in the world", quite, romantic, luxury... and then... people all over the place, taking photos, going all around from 7am, to midnight... it was like a MALL!!! And if you dont believe me, believe this: when you arrive to the hotel the staff gives you: 2 magnetic keys + 1 strap with room number that you have to carry 24-7 so the security knows you are one of the guest, otherwise they will stop you and ask you to show them the room number or you cant get inside or you cant go back: REALLY ANNOYING. - Water park is not private, its open for tourist also... its OK! but been part of the hotel, it should open one hour before, so the guests can enjoy the park without making any Q. - Not for couples... - Rooms are simple... - Not quiet - You dont get what you paid for - In the restaurants/bars (too expensives), if you like to make a reservation, you dont have any privilege/priority, and they dont have any table reserved for the guests. Bottom Line: Very expensive + too crowded + money first!! = not going back!

- check out process needs more than 30 minutes

The suite. The aquapark

People swimming with clothes and underwear!!!!