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Bonnington Jumeirah Lakes Towers
Cluster J, Jumeirah Lakes Towers, Jumeirah Lake Towers, Dubai – Show map
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The most recent booking for this hotel was made on Aug 28 at 7:08 AM from the United Kingdom.
6 Reasons to Choose Bonnington Jumeirah Lakes Towers
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563 properties in Dubai
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456 verified reviews
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Bonnington Jumeirah Lakes Towers's staff speak: Filipino, Thai, Russian, Indonesian, French, English, German, Arabic
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Game Room, Library, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and costs AED 20 per hour.
WiFi is available in all areas and costs AED 70 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (free), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Filipino, Thai, Russian, Indonesian, French, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Bonnington Jumeirah Lakes Towers accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please check visa requirements before traveling.
Based on 456 reviews
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- Staff at the leisure deck were great! And the food and smoothies up there was delicious - Wifi - Location - Taxis outside
- Reception staff - Dirty rooms - Very rude staff at concierge, especially Vernie
All the Hotel Staff were very attentive. Bars & Restaurants are There is a small supermarket across the road from hotel entrance - which caters for this traveller's needs.
Wifi connection was slow in my room; and no Wifi signal available on 11-th floor pool area. Hotel's JLT location is rather limited; there are not many other facilities or leisure attractions nearby. The Pool is rather small, it's has a roof covering it.
Staff are lovely. Room service menu very good. Lovely bathrooms and nice Molton brown products. Very quiet hotel.
good buffet breakfasts handy to metro station 10 mins walk all staff were helpful
no sun deck poor air conditioning in room gym equipment limited, not all working air con very poor in gym
Inconvenience of Ramadan
Everything from A-Z
The hotel is modern, clean and efficient. Healeys Bar & Terrace was a great place to relax - staff here were attentive and friendly. Good location as most of my business was at JLT. Near Metro and plenty of taxi's. Did not use leisure facilities and chose not to breakfast there.
We checked-in around 11pm. The guy on the desk was brusk and abrupt. He made a great show of having our mini-bar emptied as I chose not to leave CC details (we had pre-paid the entire stay). This was embarrassing and public - like I couldn't be trusted with $30 of drinks! Room was ok, but the headboard was very worn and was damaged.
Best staff ever!!! From the Kenyan Porter / doorman. The Russian receptionist, Irene. The amazing Kenyan, lady in the coffee shop, Rehab. Your staff truly remarkable. Thank you
attitude of the "bouncer" in the bar / club downstairs. Treats hotel guests like they a reveller.
Bonnington jlt - the worst hotel in Dubai.
We had the worst experience in Bonnington jlt. Staff never says "Hi", unfriendly reception, you have to stamp your valet ticket every time you want to have your car (no, valets can not just remeber you), rooms are in terrible condition, we switched three rooms (club deluxe room, club deluxe suite and 1br apartment), dirt and rust everywhere, stains all around, sticky hairdryers, stains on pillow cases, stained notepads not replaced, lamps not working, window blinds in the suite not working properly, one shampoo, one conditioner and one shower gel for two people, one bottle of water for two people etc etc. Hotel rooms are located up to 10th floor, everything that's above are apartments with separate entrance. Hotel lobby is small and unwelcoming, apartments lobby is even smaller, it houses only the concierge desk and nothing else but it serves as the main entrance. Breakfast buffet is poor, I expected good variety and service for 120 dirhams per person per day for breakfast, got nothing. On 3 out of 5 days we went there they forgot to bring us tea. Restaurant staff will make a phone call to reception in front of you to check if you paid for breakfast. Club lounge - worst ever. Do not even consider paying extra for that. Here is all they have: 1) One plate of sandwiches (sitting there for entire day, never refilled) 2) One plate of fruits 3) One plate of pastry. And half-full jug of orange juice. That's it! Asked waiter about food variety, he said it depends on hotel, "in Westin, they have everything, in here we got... Not so much". What was that??? We often book club rooms and never saw a lounge worse than Bonington'S. One day we took the last tea bag of peppermint green tea. The tray has not been refilled for 3 days after that! I bet it's still not refilled. Back to rooms... There is no cold water in 1bdr apartment. You've got to choose between hot and extremely hot water. Not able to take a bath because of that.
Good Service Comfortable Bed
Everything was good
I just didn't like the location
Always stay here.think my 5th visit in 7 months.. Nice staff..very pleasant and cooperative.. Free wifi. .no problems with connectivity. . Good in house restaurants and pub.Rajiv at the front office was good.
For a repeat visitor no upgrades given..room was the smallest I ever had at the Bonnington. Gym facilities need to be improved.only 2 tread mills Had to leave once as some people were monopolising it
i liked the room and the bath i liked the cafe above the bar , excellent staff, services and food
the response from the staff (including managers) because i sent my laundry at 01:30AM express and the expect time to receive is 09:00AM but at 10:00AM i found that the my laundry still in hotel and now proper or required action taken. what really shocked me is the poor response and i did not find any responsible person at the hotel taking care of the gusts if they failed in such problems ,
Room and staff
Room service food
Amazing large rooms with nice view and balcony Good food in resteraunt Close to metro
Staff a bit incompetent at times
I liked having a grocery store and other restaurants close by. I enjoyed the terrace restaurant and lounge.
I thought that the front desk staff should be move welcoming and inviting.
friendly staff and amazing interior decoration, specially the bathrooms.
The pool isnt great if you are looking to tan
Good value for money.
Room needed renovation. Also had a smell of mold. Not a 5 star property - more like 4 star.
Overpriced Poor Breakfast Iron not working in room Some signs of wear and tear in the room
Old facility with Dirty sheets and Small rooms Limited food options with Poor hospitality inside rooms Far location from anything Un professional staff asked me to leave early while my offer allowed me to check out late Very expensive resturant, the breakfast was 125 aed for few- below normal - food options. I found hear inside the mashroom dish Really the worst staying ever They even do not replace the used shamboo bottles between nights !!
Customer service is obviously taken very seriously here...we got everything we asked...All the staff are helpful, friendly & seem genuinely interested in whether they can do more to make your stay an enjoyable one. We booked the Club Deluxe Room, which i would recommend to anyone, the extra you pay more than makes up for the associated benefits. Our room was spacious, comfortable, clean, quite and full of all the amenities one could need, even a full size iron & ironing board! We had no problems with our WIFI connection which we could use all around the hotel. Breakfast was served with an excellent choice & caters for everyones tastes & needs. The location is very good, handy for the metro and always taxis outside the door, which are so cheap to use. I have to finish by saying that this is one of the best hotels we have stayed at & we have been lucky enough to have travelled a lot :) Well done to all the staff at The Bonnington!
very clean rooms,
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