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Sheikh Zayed Road, Trade Center 1, Dubai, United Arab Emirates – Show map
Excellent location – rated 9/10! (score from 2772 reviews)
Rated by guests after their stay at Chelsea Tower Suites & Apartments.
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626 properties in Dubai
Including hotels, apartments, villas and more.
2772 verified reviews
They speak your language
Chelsea Tower Suites & Apartments's staff speaks: Filipino, English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Spa, Massage
Food & Drink
Restaurant, Breakfast in the Room
Wired internet is available in the hotel rooms and costs AED 95 per 24 hours.
WiFi is available in the hotel rooms and costs AED 95 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
12:00 PM - 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged AED 200 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2772 reviews
Value for money
Show reviews from:
Staff were excellent and accommodating.
Comfort Food One metro stop away from Dubai Mall and Burj Khalifa.
No free wifi No alcohol available in restaurant
wifi service should be free in the rooms for the Residences. Rate for the wifi is very expensive
Location Big Suites Next to Metro Very Clean
No Bar Wi-Fi extra cost Lifts very slow Hidden Extra's Breakfast
Location, The hotel is close to anywhere in Dubai
At 2:30 am we arrived to hotel after a night out in Dubai on front door, security didn't allow us to enter the hotel and told us to enter from Car Parking area. When we went to Car Park area security stopped us and asked our room number. They told us to wait here and don't move he called other securities total three securities started shouting at us and humiliating us because we didn't give our car key on our arrival. They threatened us that someone might hit our car or do harm and in this case they don’t care. When I asked Securities Name’s in order to make a complaint they answered us “Who the Hell are you?” and laughed at us. We couldn’t enter our room until 5:00 am in the morning. When we speak with Hotel Manager in the morning he told us it is just a “small incident”. They didn’t even officially apologize. Also we paid 150 dirham for 3 day internet package which didn't work and no one cared about that. At least we get refund for internet. It’s better to Sleep at Dubai Metro at least its way more safe.
reception service was great
Handy location, right next to the metro.
Staff: All of them are professional and very supportive.. especially front desk and concierge team. Miss. Baituni at front desk is very attentive and helpful. Miss. Sadaf was great professional very helpful. Mr. Mansoor at concierge was very down to earth person. Kind polite and very friendly. He gave plenty of tips on roaming around and discovering Dubai. He is the best guy I met at the hotel. Hotel should retain him to work with them. He is a totally an asset to hotel. Mr. Rambabu at housekeeping is very professional and hard working. he kept our room tidy neat and clean. I was happy with his housekeeping services. Hotel location is great. 12 AED to Dubai Mall and all the key locations and attractions are near by. Taxis are widely available. Metro station is just few steps away in front of the hotel. Take higher floor and request for Burj Khalifa view. We stayed at room no. 3304 with amazing view.
Hotel DO NOT HAVE NON SMOKING rooms on higher floor which is really very bad and it was no where mentioned neither on booking.com nor on hotel website. They should look into this matter as non smoking rooms are available on lower floors 05th and 06th with very bad view. Hotel taxis are very expensive they charge 03 times more than the Dubai taxis.
We overall liked the staff, the food was good, waiters were pleasing and welcoming. Over all was not a bad experience at all. Wish you all the best and make things better when we come again to stay here:)
Check-in time took almost 25 minutes and the room was not ready. Asking for a local taxi was horrible, it took 40 minutes, Hotel airport transport is Dirhams100, whereas the local same kind of vehicle took Dirhams 32 till the airport. Here in Pakistan almost all hotels are providing free pick and drop service till the airport. One cordless phone was not working installed at living area. The cooking utensils were very old. Internet was extremely expensive. Bedroom size is a bit smaller.
The hotel was very nice also the staff specially the receptionest Sana was very helpful with all of my questions
The bathrooms need shattafs instead of the french bedays
the internet not free....elvator some time u will want for sometime...
The location next to the metro station is excellent for my purpose. I have stayed in this hotel apartments many times and over years and their service is steady. I like that. I have been out all day so I can't judge their other facilites.
location friendly stuff
no free wifi Pillows uncomfortable
Internet not free
The location of the hotel is excellent and u have a choice of eateries around at walkable distance. The house keeping did a good job in keeping the room spic and span .
The room service is very slow so we had to wait a while for even a bottle of water to get delivered
Area and pay
Location and staff
As the headline stares, the hotel with its stuff and services along with the price are amazingly great.
No kitchen amenities and the glasses not that clean
Only location is we like it... Otherwise in hotel nothing is good
The room has very old style interior and the bed is too small the washroom is not good and the quality of the towels are very bad and the air conditioner was not working properly.. Then we had called them to fix the air conditionier... And when we check in we requested for late checkout and the receptioniest at the time was admitted to give us late checkout at 3:00 pm but then we received a call from reception at 1:00 pm that we have to check out before 2:00 pm otherwise they will charge from us one day.. Which make us more uncomfortable so the over all experience is very bad to stay in Chelsea hotel
location visa-v the metro station and mosque.
-absence of cleanliness -worn-out furniture -ill response from staff -out of order equip. and utilities.
location and cleanliness
telephone service room to room not working at all lobby space to small number of elevator not enough
Clean Apartments, good staff.
Reception area very congested.TV should have more international channels.
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