City Seasons Hotel Al Ain  

- Room was Great. - Service was great. - Location is Good too.

- Pool was poor. - you can hear everything in your room from outside. - Shaving Kit, Tooth Brushing Kit and some bathroom items.

very well clean Room was very comfortable

lot of disturbance noise you can not sleep very well Children are playing around & staff not give dam

Why the pool in the morning time is only for the ladies

music of the lobby is to loud

The room

Services poor customer satisfaction waiting long time to be served whether in reception or when calling the room services the bath was too small they didn't check my comments when I booked through booking.com even I called them before an hour of arriving

The hotel is beautifully designed and finished to a good standard.

The middle atrium which has events like weddings/parties etc. does not allow visitors a restful stay (eg. The noise any event creates makes sleeping impossible) and sadly the staff/manager don't really care.

Spacious, lovely decor, clean, great location.

Pool was under maintenance.

Location, clean

swimming pool was very dirty and not controlled by hotel staff, teen agers were drinking eating inside the swimming pool

Many things were not working in the room, lock, lamp, tv distorted.

The cleanliness of the room Friendliness of staff Room design and finish Proximity to city facilities

Not worth it to pay such amount compare to the experince.

the reception, the parking.

it's not sound proof at all

Location is good. Taxi Drivers from Dubai and Abu Dhabi can get to it easily. Steff are very helpful. Meals are well prepared. Generally, a very neat hotel. Wish it has more rooms and so prices would be more competitive.

Service was really slow

Friendly staff Sport and recreation facilities

cleaning room could be better

location facilities rooms

1//i didn t like when i come to the hotel many times that the consierge can be receptionist you can fined him in the reception conter taking your ID or asking you also that s not at all professionel 2// the entrance from the basement you ll fined a very very durty Carpeting near the left 3/// in the loby cofee the Waitress ( i don t think that she studyhospitality and catering )

Good location. Well known. Decent facilities.

Staff is unfriendly. Do not respond to requests. Practically nothing is complementary. Room tariff is high and anything extra is charged at an exhorbitant rate.

Location middle of the town with big spacious bed

Music from function was too loud

Cleanliness

Location

The place, staff,silence and parking area down to the hotel.

- The reception lady was aggressive while talking to me, she did not even smile and did not reply when I said thank you to her.

The staff is super friendly especially Eela and Egyptian Man at the reception. Room is spacious; lobby seems to be an attraction to coffee lovers.

Very good location and excellent value for money. Check in/out were quick and services were good.

I feel comfortable in this hotel, the service is good and it is safe and convenient in location

The location