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Grand Moov Hotel
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General
Top
Based on
535
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Edward
Young couple
Mt Warrigal,
Australia
December 7, 2009
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The rooms were clean, staff were friendly, the rate was cheap, and it was a good place to rest your head after sightseeing, overall a good stay. A few small things that were annoying but not too much of a problem. the rooftop restaurant was closed, the breakfast really wasn't great and the airport shuttle left without us, we were ever so slightly late though. |
9 |
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Anonymous
Young couple
United Kingdom
November 28, 2009
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staff attitude |
10 |
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Louise
Solo traveller
Auroville,
India
November 28, 2009
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Check-in quick and pleased with safety - my visiting friends were asked to leave id at reception (important for a sole female traveller). Breakfast buffet super and room service fairly efficient. Pool area lovely but water a little cold. Rooms spacious and very clean...bath spotless!!! Guest relations staff really helpful. Would recommend this hotel to anyone wanting an economical stay with all the frills of 4 star. Only wish there had been a balcony in the room :) . The windows open but only a small way. Was difficult to turn off the a/C. The 24/7 cafe was closed 24/7 the time I was there. |
9 |
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Anonymous
Mature couple
United Kingdom
November 25, 2009
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Helpful Staff. Good food. Free shuttle buses to beach/airport/shopping centres. Late night noise from hotel night club. |
8.5 |
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Khalid
Young couple
RIYADH,
Saudi Arabia
November 25, 2009
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the location front disk was very slow |
4 |
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Homayoun
Solo traveller
Tehran,
Iran
November 25, 2009
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The rooms was big enough. The hotel was very close to Metro station. Airport shutle service. The towels were old and not satisfactory. |
7.5 |
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Anonymous
With friends
South Africa
November 25, 2009
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Expected more for a 4 star hotel. |
7.5 |
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Scott
Young couple
alexandria,
United Kingdom
November 25, 2009
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the service in hotel was good too much noise from road outside was rushed in morning too get back to airport 4 hours earlier for our on ward flight by hotel also room had thick smell of cigarette smoke |
7 |
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Sohail
Family with young children
salmiya,
Kuwait
November 24, 2009
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buffet breakfast,room decor, friendly staff carpet need to be changed, gym was under construction, swimming pool was too small, no massage centre |
7.5 |
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Anonymous
Solo traveller
United States of America
November 23, 2009
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Good clean hotes |
9 |
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Safia
Family with young children
MUSCAT,
Oman
November 23, 2009
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location was good, clean reception staff was not qualified, even if you call for emergency they are not cooperate. no confidence of what they say, or the service that they provide. they talk with a bad face expretion that provoke you, and let you react bad. |
3.5 |
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Anonymous
Young couple
United Arab Emirates
November 19, 2009
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the staff at the reception are not flexlaible with the rules |
3.5 |
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Mojisola
Family with older children
LONDON,
United Kingdom
November 19, 2009
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The airport pick up and drop off saved us taxi fares. We also enjoyed the shuttle to the different malls. Bottom line, we saved money on transportation to these far away places. |
6.5 |
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Anonymous
With friends
Kuwait
November 19, 2009
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location too noisy..i dont recomend families to go there. |
5.5 |
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Mark
Family with young children
AL AIN,
United Arab Emirates
November 17, 2009
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Close to shopping districts. On a quiet street.Staff were friendly and helpful No massage service. The shower was really,really bad.The water came out as a trickle when blended to warm.The plumbing needs urgent attention! |
7 |
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Pankaj
With friends
dubai,
United Arab Emirates
November 16, 2009
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comfortable, privacy no smile, no approachment from staff, h/keeping amenities was not as per dbl occupancy |
6 |
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Ayesha
With friends
Falls Church,
United States of America
November 12, 2009
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Breakfast Bathroom was stinking of urine. THe bathroom in the swimming pool area was dirty. Not enough towels. I was quoted US$74 online and that is why i choes to stay here. They charge us US$140 because I had an extra person. |
3.5 |
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Yousef
Solo traveller
DOHA,
Qatar
November 12, 2009
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try to change all towels in the hotel,and to enhance the sevices and to have quick response to the guest when he ask for some thing ,as no response to clients at all |
6 |
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Rachael
With friends
Auckland,
New Zealand
November 12, 2009
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Visited the beach, Dubai Mall, Musuem, highest bar. Swimming in the Hotel pool a peice of broken glass wedeged into my finger which resulted in 2 hospital visits, xrays, stitches, $2500 d and a loss of 1 and a half days in Dubai where our visit was only 3. The overall lack of friendly Reception service. Also when injuring myself in their pool I was disappointed and offended at the Mangements lack of care or interest. No compensation was offered and a glass of juice was obvisiouly supposed to fix all, very unprofessional. |
4 |
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Lynne
Mature couple
Greater Manchester,
United Kingdom
November 11, 2009
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The cheap cost of this hotel reflected in the standards. I do not know where or who recommended this hotel to be a 4*, I would class it as a 2*. The 7th floor was like a disco, was very noisy until 3am every morning. The restaurant lacked essential items, and there were not enough staff to faciliate client's needs. Shabby hotel, needs refurbishment. |
4 |
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Samuel
Mature couple
chennai,
India
November 8, 2009
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Complimentary breakfast was good. Complimentary pickup/drop to and fro from Airport was apt. We didn't go for any other thing from the hotel. Hence nothing much to add here. Our purpose was to visit and see Dubai. We arranged the city tour through Holiday Inn hotel though we stayed here. |
7.5 |
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Anonymous
Solo traveller
Australia
November 7, 2009
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The walls and doors were very thin. There are 2 night clubs within the hotel, basement and roof and on the 2nd floor, you could hear nothing but the loud music. The room service/elevators were outside my room and all you could hear when staff would use it is extreme loudness and banging and crashing whilst they performed their daily duties, at any time of the day. Perhaps the hotel should invest in better seals to the room and thicker doors to minimse the amount of noise being heard by guests. |
4.5 |
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Barry
Mature couple
LINCOLNSHIRE,
United Kingdom
November 6, 2009
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hotel close to airport andconvenient for shopping and sightseeing layout of breakfast was dreadful ,the egg station was too close to tea and coffee and the room is far too small. We missed breakfast one morning because there were no tables avaliable. |
7.5 |
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Nick
Solo traveller
St Lattier,
France
November 5, 2009
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Not a lot It started badly when the receptionist insisted on holding on to my passport. Meanwhile another guest arrived and asked for his passport back. The receptionist pulled out about 50 from a drawer and asked the tourist to find his. So there was no way that I was going to let him have mine. An argument ensued. This is not the way to run an international 4 star hotel irrespective of the immigration demands of the country. I have travelled often to the UAE and have never experienced this. |
4 |
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Richard
Mature couple
Mangilao,
United States of America
November 4, 2009
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The concierge was extremely helpful. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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