Hilton Al Ain    

I liked that noone disturbed us

Location Staff Sevice

Facilitirs (hotel in desperate need for a major facelift)

the pool is nice and the atomosphere was great, privacy and good for family there was upgrade to joiner sweet

check in was delayed because of the room was not ready

I like the sport area and room service.

The loopy toilet is not clean at all and internet service should be wifi free.

The bed was very comfortable, there was a coffee and tea facilities in the room.

it makes the hotel seem quite cheap that it charges extra for internetand a slightly later check outtime That there was food on my floor by the fridge a smell of mould and damp in the bathroom. The chair in the room was grubby and the room looked worn and tired.The view from the room was disppointingin the forground .. nice in the background.

It's exelant

Nothing

The beds are so comfortable, and the room was beautiful. I wanted to steal their perfect pillows! The location is very convenient and the landscaping around the hotel is very lovely. Trees, birds, lovely pools. If you do not want to stress about a thing, then stay here.

The room is really beautiful and extremely comfortable.

As it was a new room there were quite a few things that did not work. We were without a/c for the night. The wash basin got blocked and the shower arm holder did not work. Only a few hiccups though.

Staff were friendly & helpful Nice pools Pleasant atrium lobby

The building looks a bit dated. Interiors are shabby. Single chair in room which could easily accommodate a sofa & coffee table. No chairs on balcony. Expensive for what it is.

We've stayed here often and the staff are always friendly and efficient. The rooms are spacious and comfortable. The breakfast is good and Paco's is a good place for a drink after dinner.

The adults only lap pool had children in it too often.

Finishing of the room

The view

It was a nice experience in hilton, I enjoyed everything there.

Nothing

It is nice hotel and food is very good

Nothing in my mind

Good overall service

Internet Housekeeping

Parts of the bathroom had never been cleaned, especially doorknobs. All the noise of the streets came in. No free wifi in the whole hotel. Not possible to take money out close by and taxi's don't take credit cards in this country, very annoying, especially because the Hilton charges 5% extra when they take money out for you.

Everything.... Especially that I could get food to suit my coeliac and lactose free diet. The chef was wonderful and nothing was too much trouble.

Nothing

Staff were exceptionally helpful and went out of their way to ensure that my stay was a great one.

Swimming pool was good

No wifi connection in the executive suit

Only bed

Old hotel and bad staff as iknow hilton group is bad hotel. Checkout 12 pm exactly. فندق سئ لا انصح به

The staff was very friendly, the location is really good. Very good breakfast.

Internet should be free in a hotel like this.

We always stay here whilst in Al Ain, we like the staff and the facilities

After our valentines meal in the Italian Restuarant we felt ignored and had to wait over 20 minutes to recieve the bill as the staff were all buzzing around new diners and obviously ignoring us.

There was a pigeon in the wall that kept me awake most of the evening plus the outside area was very noisy and I could not sleep even though we were on the top floor.

buffet restaurant is very poor, no choice .

The pool, the italian restaurant

A good facilities (Gym, squash, table tennis, family pool, tennis, sauna). very good breakfast. praying carpets available Our complain regarding the remote control was immediately solved. The overall ranking is veru good

No tissue in the rooms (available in bath only) no tooth brush no slippers the terrace is not clean at all.