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Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Show map
Excellent location – rated 9.1/10! (score from 2308 reviews)
Rated by guests after their stay at Kempinski Hotel Mall of the Emirates.
|Grand Deluxe( 2 adults + 2 children)||
|Executive Grand Deluxe ( 2 adults + 2 children)||
|Corner Suite ( 2 adults + 2 children)||
|Duplex Ski Chalet|
|3 Bedroom Ski Chalet||
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2316 verified reviews
They speak your language!
Kempinski Hotel Mall of the Emirates's staff speaks: Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available, Ski-to-Door Access
Tennis Court, Golf Course (within 2 miles), Skiing, Bowling, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Hypoallergenic room available, Designated Smoking Area
Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child under 12 years is charged AED 100 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2308 reviews
Value for money
Show reviews from:
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Score from 2369 reviews Very good
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Score from 2044 reviews Excellent
I like that the hotel is merged with the emarits mall that's provided me with some shopping and i like That my room have a lovely snowy view that's pretty much Christmas to me thx to the Kempinski hotel & crew in general for giving me such a a nice place to stay & for the comfort service you guys give me in general I'm absolutely going to visit you guys again
The Hotel under Maintenance, very Disturbance I can't sleep. Thx
easy access t Mall of emirates
Cleanliness Attention given by staff WOW factor of reception area
Location is perfect. Easy access to the mall. Rooms are clean and big. Room service is great.
Toilets do not have water hoses which made it difficult for us and the children. We had to use the mall toilets more often especially for kids. Buffet selection is limited. No Praying mate available in the room.
Very good,friendly and helpful staff.Very beautiful interiors,late check out, very convenient location,good business centre. Beautiful pool and gym.
Cleanliness was good and the room well maintained but noticed oil stains on curtains.Request for room change due to noise was not followed up by guest relations.
1- Helpful duty manger at arrival . 2- professinal housekeeping.
Reception at arrival gave us 4 rooms at different level and delay the 4 room but duty mang. correct that.
Gym facility not well equipped. Should commensurate five star experience.
Location to the shopping mall and Shk Zaid road make this hotel a perfect destination for both leisure and relaxation. Ski Dubai is another advantage. The Chalet will provide amazing experience with a view on Ski Dubai. variety of restaurants and cafes.
Some furniture need to be refreshed. We had an issue with the ceiling of our room, where it went buzzing while we are sleeping. housekeeping responded promptly and fixed it. But this is a sign that some rooms require maintenance.
services is slow and need to be developed
I loved the room specially the luxury marble bathroom, with the wonderful toiletries.
The service wasn't very good, the lady in the reception was a bit rude. The bed is uncomfortable and the duvet was very light. The AC doesn't work well.
The room decor was very authentic. Hotel amenities and club lounge were also good. Location within the mall was ideal.
Far too much noise from the ski slope at night, which led to us having a bad night's sleep and taking a long time to settle baby.
The location, the breakfast , the staff.
In consistent, turn down service, billing was not transparent so did not have the full breakdown of costs.
I always stay in Kempenski on Mall of Emirates as its close to shopping
Friendly staff, excellent location.
The service is excellent.
The view of the room
Comfortable Spacious Room Easy Access To Mall and Metro Relatively Clean
My wife and I had a good time, and will look forward to coming back soon
Nothing for now, because I had fun
The location was great-where you have direct access to the Mall of Emirates!The staffs are friendly and helpful.The in-room dining staffs were so accommodating and met my needs.I would highly recommend this hotel and would definitely come back soon!
Nothing.Everything was perfect!
Room service and breakfast not have a veg. Meal
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