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Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Show map
Excellent location – rated 9.1/10! (score from 2116 reviews)
Rated by guests after their stay at Kempinski Hotel Mall of the Emirates.
|Grand Deluxe( 2 adults + 2 children)||
|Executive Grand Deluxe ( 2 adults + 2 children)||
|Corner Suite ( 2 adults + 2 children)||
|Duplex Ski Chalet|
|3 Bedroom Ski Chalet||
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2116 verified reviews
They speak your language!
Kempinski Hotel Mall of the Emirates's staff speaks: Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available, Ski-to-Door Access
Tennis Court, Golf Course (within 2 miles), Skiing, Bowling, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Hypoallergenic room available, Designated Smoking Area
Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child under 12 years is charged AED 100 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2116 reviews
Value for money
Show reviews from:
Directly connected to the Mall of the Emirates, the Sheraton Dubai Hotel is located with easy access to such destinations as Jumeirah and Dubai Marina.
Score from 2170 reviews Very good
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas.
Score from 3453 reviews Excellent
On its own 2,625 ft private beach on Dubai’s Palm Island, the 5-star Atlantis offers stunning views of the Gulf.
Score from 2732 reviews Very good
Located right across Burj Khalifa and just over a quarter mile from Jumeirah’s Beaches, the Sofitel Dubai Downtown has luxurious rooms inspired by the French-style living.
Score from 1475 reviews Wonderful
It is so prefect in every thing even they upgrade our room because we have event Thanks a lot
Access to the mall
Awful room service and tired decor
Excellent staff service Cleanliness Proximity to shopping mall
The lobby area was small The tea shop was not as cosy as it should be
The location being next to the Emirates Mall is fantastic because you can get almost everything you need. All staff are really polite and helpful
Unfortunately there are nothing surrounding the hotel other than the Mall.
Internet price too expensive
They know the job are doing And do it well to Leaving no room for complaints inspite being full
I loved the hotel! It was the best. The toilet, the room. Undescriptable .
We loved this hotel , everything was excellent , will return to this hotel . Just next to food court and mall of emirates .
Rates provided were mainly without breakfast , had to pay extra for the breakfast
i didnt like the exit of the hotel it was difficult it wasnt that easy to go to the main road and the hotel has too much aisles too much turning untill i got to my room
the staff hospitality. the location. the food quality.
the steam room was not very clean it was having an bad smell
Prime location, great staff and excellent services! Highly recommended..
Location next to Mall of Emirates and to a Metro Station. Nice confortable room
Poor in room wi fii signal. My credit card was charged twice the amount (with a devolution less than the extra charge )
Check out late was not provided to me up to my requirement.
convenient to reach the mall provided gluten free bread provided lactose free milk management were helpful
the toilet is nice but uncomfortable late check out till 1:30pm only
Upgraded to deluxe suite which sounds great but was not. Tired, stained furniture, uncomfortable sofa, poor lighting for night reading. Limited Tv channels. No clock. As a frequent visitor to Dubai, this has been the most disappointing 5-star Hotel I have stayed in .Would not stay there again. I expected light, fresh feel to suite & instead, got dark & dull. Would not recommend to friends.
We loved this hotel - especially having been given a complimentary upgrade to a suite on arrival - thank you so much!
Nothing - the hotel and staff were wonderful
The gym and spa v good. and friendly staff. hotel next to mall very convenient for shopping and meetings
Location since its concted with emirate mall + metro station
This is not first time I go to the same hotel I noticed many times whenever we request somting it is taking unreasonable time. When we checked-in our luggage took 40 minutes to reach our room.
Excellent location within first class Shopping Mall. Close to Mall of the Emirates Metro Station giving easy and fast access to many parts of the City.
No comment necessary under this heading
Everything that a good hotel should have
Facilities for pool spa mall
Very cold Problem with the hot water
location & staff
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