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Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Show map
Excellent location – rated 9.1/10! (score from 1995 reviews)
Rated by guests after their stay at Kempinski Hotel Mall of the Emirates.
|Grand Deluxe( 2 adults + 2 children)||
|Executive Grand Deluxe ( 2 adults + 2 children)||
|Corner Suite ( 2 adults + 2 children)||
|Duplex Ski Chalet|
|3 Bedroom Ski Chalet||
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623 properties in Dubai
Including hotels, apartments, villas and more.
1995 verified reviews
They speak your language
Kempinski Hotel Mall of the Emirates's staff speaks: Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available, Ski-to-Door Access
Tennis Court, Golf Course (within 2 miles), Skiing, Bowling, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Hypoallergenic room available, Designated Smoking Area
Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child under 12 years is charged AED 100 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1995 reviews
Value for money
Show reviews from:
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Score from 2249 reviews Good
location, service, food, wifi, shopping
The location only
The furniture No enough mirror inside the room No water sprinkler in the toilet No water inlet inside the bathroom, so after the shower it will be a swimming pool!!! The fridge is low class The furniture is depleted, etc...
Staff very polite and helpful, service great
when i check in the guy was excellent and very very helpfull coffe shop perfect in the group floor
when i check out the guy in the infornt desk not helpfull and i request to check out at 3 coz my sister were in gitex
waiting for the room to be ready
Every thing was perfect
Near the mall and easy access
Wi-Fi not working
Mall entrance Room service In-hotel restaurants and cafes Lobby
Feels like money is valued more than the customer Only gave a late checkout after lots of discussion but for only 1 hour despite being guests for 9 days and having a late flight Paid for half a day for one room, yet were only allowed to stay until 7 pm Not until we paid for the first room for half a day were we allowed to stay until 3 pm in the second room. So it is not the availablety, it is the money.
They asked for Dh 100 to allow me to stay till 4pm. I find it very cheap especially that I have been their client for more than 6 years
Location and bathrooms
Management ,, the booking rate was changed in arrival
its fancy ,clean and its just above the mall.
the service is toooo slow , i had a proplem with the hot water flow in the bathroom(four nights with no hot water)
Valet guy named Vinod wasn't up to the hotel standard. Parked the car at the end of the drive way and when asked to get the car he replied " you can get it yourself " all the others were excellent the lady who checked me in was amazing.
Location Cleaness Staff Food
Swiming pool water should be tempreture controled, we have found but cold water Food prices are bit higher Washrooms should have exhaust and Muslim Shower
The place is perfect
Location of the room is too far
The toilet odor
Location and fit outs
All the staff are friendly specially tom from the room service he help me alot. I lost my ipad in the hotel and he help me all through to find it. He is very kind and very helpful. Very excellent service. Thanks alot..
The room services are very very bad. The food are very bad. comparing with other 5 stars hotels its the worst.
Location in Mall of the Emirates. Since I was in Dubai for layover, nice to have a safe, lighted place to walk around and run last errands. Lovely pool and great tapas restaurant.
No night time turndown service (granted I didn't call to ask) but may have been an oversight as I only stayed one night.
I like room desing , bathroom was spacious
The furniture is old and need to be changed
First of all, the hotel is located in Al Barhsa which is a quite area in Dubai and it is attached to the Mall of emirates and thus, it provides direct access to the mall. The hotel is located at Sheikh Zayed Road and it is very close to one of Dubai metro station. The staff working in the hotel are cheerful and very friendly. I liked the modern interior design of hotel and the room is clean, quite, has very good air conditioning and marvelous bathroom. Hotel residents can enjoy swimming in the hotel swimming pool located in the 2nd floor .
The breakfast not included
Clean well organized. Very nice atmosphere and calmness. Directaaccess to the Mall. Nice view of Burj AL Arab. Very helpful staff and management.
Nothing everything was excellent. PS. prices differ from what you will see and what you will pay as the tax and some things are excluded from the full price.
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