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Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates – Show map
Excellent location – rated 9.1/10! (score from 2338 reviews)
Rated by guests after their stay at Kempinski Hotel Mall of the Emirates.
|Grand Deluxe( 2 adults + 2 children)||
|Executive Grand Deluxe ( 2 adults + 2 children)||
|Corner Suite ( 2 adults + 2 children)||
|Duplex Ski Chalet|
|3 Bedroom Ski Chalet||
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652 properties in Dubai
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2343 verified reviews
They speak your language!
Kempinski Hotel Mall of the Emirates's staff speaks: Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Terrace, Sun Deck
Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available, Ski-to-Door Access
Tennis Court, Golf Course (within 2 miles), Skiing, Bowling, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Hypoallergenic room available, Designated Smoking Area
Ukrainian, Turkish, Filipino, Russian, Norwegian, Dutch, Italian, Indonesian, French, Spanish, English, German, Arabic
Dubai Creek (12.4miles)
Arabian Gulf (3.1miles)
Ski Dubai Indoor (109yrd)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child under 12 years is charged AED 100 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2338 reviews
Value for money
Show reviews from:
Directly connected to the Mall of the Emirates, the Sheraton Dubai Hotel is located with easy access to such destinations as Jumeirah and Dubai Marina.
Score from 2423 reviews Very good
These apartments are in the center of Dubai, 0.4 miles from Dubai Creek. The air-conditioned apartments each have a living room with sofas and a flat-screen satellite TV.
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Located right across Burj Khalifa, Sofitel Dubai Downtown provides modern rooms with cutting-edge technology and decorated in geometric chic style.
Score from 2303 reviews Excellent
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas.
Score from 3594 reviews Excellent
Wi-fi speed location room service
out side noise Bed
There were maintenance and they were knocking starting 10 am,we complained they apologised but that did not stop them even the second day .
The executive Lounge and nice treatment of Mr. Alexng.
Noise from construction area in my last visit in January.
staff have excellent service, specially Mr. Ahmad al- akbawi the reception duty manager.
re-innovation on going and I did not know prior to my visit
location,the mall,sky dubai,very clean,the staff was very helpfull
price, to order food in your room the only menu is in the ipad they give you but it wasnt working..called them and they did fix it.
- Location. - Comfy beds.
- Lack of prayer room. - Lack of WiFi. - The reciptionist tried to pay me for utilizing bar stuff (drinks) I never had! - The view was a "wall!".
Breakfast is great, big variety of different fusions. Location of the mall is excellent. Comfort of the rooms up to a Kempinski standard. We felt welcome and enjoyed the hospitality.
Young north african origin front desk assistant requires training. He did not reach the Kempinski standard, communication skills needs to be improved.
Thanks all specially to Mr. Mutaz from front disk. The Atmosphere and location.
Excellent location if travel with kids.
The lifts should only be activated with room keys for security purpose.
Hotel facility was undergoing construction but we were not informed.
Old staff and bad smell
state of the art room facilities. swift checkin and checkout
room service used same cloth to clean the trash can,small dining table, basin near mini bar, even washed the trash can inside the sink and with no gloves on. was surprised as no protocols were followed. couldn't imagine the glass am drinking the water in was wiped by what cloth.
Direct entry to Mall
As such nothing all was gud
Convenient location , helpful staff
Even though I settled my bill while I was and paid separately for additional charges , I was billed again of certain amount without my permission, or an email to explain why this additional charge was incurred .
The whole experience and having the opportunity to enjoy with a loved one made it an amazing break.
Very clean, comfortable and good staff
Noisey as hotel doing improvements but noise didn't start until after 10 am and finished early. Noisey by pool traffic noise.
Everything. The staff was very helpful and appreciative.
Easy access to the mall
Too much noise because of renovation
Staff Friendly Excellent location Spacious rooms Heated swimming pool
Mini bar prices quite extreme
Rapid managerial response to our complaint of external noise..
There are major construction works taking place adjacent to the hotel. Be sure to check your room is not subject to the noise of building. We didn't, and asked to be moved (which was readily accommodated).
Location, service, in-room dining and staff.
The hotel is old .... The shower drain makes a loud unpleasant sound .... Needs to be updated Staff good
We had to change rooms 4 times .... The first room had some one doing repairs in the adjacent room .... They moved us .... The second room .... They put us on 2 single beds Despite requesting non smoking(3rd move) & the last move was ok .... But after 3 moved in 2 days I was fed up ..........
Bathroom and shower facilities are superb.
There was construction in the hotel... Drilling and hammering at 9am on weekend in room next door... They didn't inform us in advance... The manager changed our room to an upgraded room, but the morning noise continued for the duration of 5 days... Very annoying
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