TIME Oak Hotel & Suites    

It was my 2nd stay, clean comfortable place that I will choose again if travelling w my kids. The swimming pool was nice. 2 bedrooms apartment adequatly equiped, very comfortable bed & friendly staff that respond quickly. Wifi 1st hr was free.

Bathrooms need regular maintenance. Free wi fi not available except for the 1st hr. abit far from dubai mall & deira.

Location was great, very comfortable, clean, good facilities and staff exceptionally helpfully and friendly.

Nothing

Pleasant and friendly staff. Large comfortable rooms.

very clean and comfortable.

it's an apart hotel, V good for family & also solo

nothing

the response of my requirments from the staff.

the balcony is not clean

the staff is v-good nice room service locations is v-good

Internet cost is very unreasonable

the internet access is expensive. it should be included in the price

Good location close to emirates mall

Few restaurant around the hotel no wifi Internet provide in room

we booked for non smoking room with one king size bed and two Separate beds so they give us smoking room!! was too awful!

Location is in greens communities

I had a big fight with the hotel staff because I reserved 3 bedroom flat since oct. Only 24 hours before my trip they sent me email that they changed my reservation to 2 bedroom flat. I told them this is not accepted. Then they emailed me that the problem is solved by giving me 3 br flat in Time crystal. When I arrived to hotel I found they donot have 3 br apartment in Time Crystal and they wanted me to accept the 2 br apartment at Time oak. After a long argue I forced them to compensate for their mistake by charging me for one br instead of 2 br flat. They ruined my holiday because we where 6 people in a small 2 br flat but I had to accept because they already charged me for one night and they refused to return it. They where rude because they did not want to compensate for their mistake. I seared I will never stay at Time Oak although I spent all my vacations for the last 5 years at their hotel.

In general it was fine

In my first arrival, i was having to reservations( 2 appartments), i was shocked to know that the hotel cancelled one of them, without noticed( even though i checked with booking com and i was told that every thing is ok), and i have to wait for more than 4hrs in the loppy, and really that was very bad experience

Convenient location and nice swimming pool area.

Very spacious rooms

Wifi not for free. Very expensive and can only be used on one device at the same time.

Location , clean and friendly staff

Internet should be included

They have well organized apartments

Nice place for the money

Nice room and good price

The suite was a lovely surprise larger than I had expected with everything we could possibly have needed and kept beautifully clean by the staff. The leisure area was great and pool always warm the staff were very attentive and ready to help as were the staff in the restaurant. Overall a very enjoyable stay and I would definately stay at the hotel again.

The room

No bar

Staff very welcoming and friendly, very clean and comfortable. Excellent pool area

The hotel was very nice and the staff where very helpful and enormously polite. The apartment was so nice and the balcony in the sun was great. Close to Carrefour If you want to do some cooking by yourself. The room service was fast and brilliant. The pool area was nice. Well everything about the hotel was great!!!

We had a 2 bedroom suite with a kichenette, which was perfect for our family holiday. We spent more on the room and ate in, as we like to do. The kitchen was unexpectedly large, with a dishwasher and clothes washing machine. The room itself was large, airy, and well equipped. The aircon was effective and quiet. Our kids loved the pool area. The staff were very polite and helpful. There is a handy Carrefour 100m away and a metro station 250m away. They have a free bus to the beach which runs twice a day. Highly recommended.

I only have minor niggles. The maid service did clean any dishes we left (though we mostly tidied ourselves) but didn't clean them at all well. We found the metro was closed unexpectedly one day and no one told us. Taxis are very unreliable and we learned that the drivers change at peak times (8-9 and 5-6) which is crazy.

Lovely room

No alcohol but there is a Bar across the road