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Lotus Downtown Metro Hotel Apartments & Spa
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When would you like to stay at the Lotus Downtown Metro Hotel Apartments & Spa?| Room type | Max | Rate |
|---|---|---|
| One-Bedroom Apartment |
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Show prices |
| Two Bedroom Apartment |
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Show prices |
General
Restaurant, 24-Hour Front Desk, Newspapers, Family Rooms, Elevator, Luggage Storage, Airconditioning.
Activities
Sauna, Fitness Centre, Spa & Wellness Centre, Jacuzzi, Outdoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, VIP Room Facilities, Currency Exchange, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 12:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 12 years stays free of charge when using existing bedding.
One older child or adult is charged AED 150.00 per night and person in an extra bed.
One child under 3 years stays free of charge in a baby cot.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
We use pure plant oils infused with bio-essentials to give a relaxed massage. Primavera products are used for our signature therapies. Let the heat of our hot stones melt away your muscle tensions.
You can enjoy a variety of international dishes in the restaurants or in your apartment, delivered to you by room service, available 24 hours a day.
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before travelling.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
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The guest reviews are submitted by our customers after their stay at
Lotus Downtown Metro Hotel Apartments & Spa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
34
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Peter
With friends
Yateley,
United Kingdom
December 10, 2009
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Excellent hotel. Great location for metro, buses, coaches to other parts of UAE and waterbus to gold souk area. Breakfast very good and staff helpful at all times. Pick up at airport good. |
10 |
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Abdulrahman
Family with young children
Riyadh,
Saudi Arabia
December 6, 2009
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I found this hotel is good for me and my family but the price was high compare with other hotel. |
7 |
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Sharon
Family with older children
Dhahran,
Saudi Arabia
December 6, 2009
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The location right across from Union Station, the metro's new main facility, was great. There is also a shopping/eating/entertainment area within walking distance. The staff was great and the facilities were as we expected. Upon check in, the bathroom floor was not very clean. We found hairs on the floor that were very obvious. We mentioned this to the desk and thereafter, it was very clean. In addition, the phone number on our confirmation from Booking.com was incorrect, making it impossible to arrange for the airport pickup as promised. |
8 |
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Anonymous
Family with young children
United States of America
December 2, 2009
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the location of the hotel as well as friendly staff and their services |
10 |
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Mohammed
Family with young children
London,
United Kingdom
November 3, 2009
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The overall facilities provided at the hotel were fantastic and the staff were great and very helpfull throughout our stay.special thanks to the swimming pool attendant who taught our daughter to swim in 4 days.I have been travelling to Dubai for 13 years and have stayed in 4 & 5 star hotels,but this was perfect and I would recommend this to everyone in the UK and across the Globe. The breakfast could have more variety in relation to Indian/ Pakistani dishes |
10 |
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Amardeep
Family with older children
Mississauga,
Canada
November 1, 2009
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Suite was beautiful and price was great. Service was unbelievable - staff work very hard at providing fantastic service. |
9.5 |
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Hussain
With friends
Salmiya,
Kuwait
October 21, 2009
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Friendly Staff, Good value for the money, Airport shuttle |
10 |
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Anonymous
Solo traveller
Saudi Arabia
October 17, 2009
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the location is really good For me, the hotel doesn’t worth staying. There was an incident of a drank person nicking rooms doors and even tried opening one of the room. The gust was totally upset and called the police and the hotel staff were trying to cool him down (after the fact) but he was true. I also noticed a very poor staff and room service The elevators are very slow and you might need a while until an elevator reach you . |
3.5 |
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Omar
Family with young children
JUBAIL,
Saudi Arabia
October 4, 2009
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|The appartment has great space.T|he kithchen fully eqipped. Mr. Puna at reception was really very kind and provide full of assistance THe hotel does not have Steam path and sauna. The TV signals not stable.Y|ou should ask for the check list for kitchen equipment once you check in, otherwise you will be questined of missing items which was not avaliable originally i.e Mr. Hani was thoough I have take the coffe maker with me whwn Ichecked out which bsically was not avalably |
8 |
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Alhumaidi
Family with young children
Jubail Industrial City P. O. Box 10003,
Saudi Arabia
September 28, 2009
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it was a very enjoyable expereince with this hotel for me as will as my fmaily members.. |
10 |
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Hussein
Family with young children
Riyad,
Saudi Arabia
September 27, 2009
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The hotel is located in the mid of the city, has a private parking and rooms size are good for family and for long stay as well. Cleaning is every 2 days, make sure to take your passport while check out |
8.5 |
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Zahur
Family with young children
ROWLEY REGIS,WESTMIDLANDS,
United Kingdom
September 5, 2009
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the rooms were good size getting a taxi or any transport from hotel was impossible |
5.5 |
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Anonymous
Family with young children
Oman
August 22, 2009
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The hotel is in the heart of Dubai and most of shopping malls are near |
7.5 |
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Muthir
Family with young children
Muscat,
Oman
August 18, 2009
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the type of room are good and space wise their service in term of cleaning the room |
5.5 |
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Salim
Family with young children
madinat sultan qaboos,
Oman
August 12, 2009
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The check-in procedure was very smooth,and staff were very friendly. Be carefull of pressing the internet button on the tv remote control, as u will be charged dh 45. The wifi internet access in room is very weak or not available. |
8 |
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Mahmood
Family with older children
muscat,
Oman
August 3, 2009
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The hoel is fitted with new furniture and bathrooms are first class. However, the response of housekeeping to fit the electricity took more than 12 hours. Great experience in the dark!!! Poor response to compliants. |
6 |
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Rehman
Family with young children
Karachi,
Pakistan
July 20, 2009
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everything was perfect close to all locations, staff was very helpfull.. i stayed 3 days then i decided to extend the time period.i felt like i am living in my own studio. everthing was available shower water was very hot |
9.5 |
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Rehman
Family with young children
Karachi,
Pakistan
July 16, 2009
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Simply the brilliant each and everything close to city center and everything, excellent staff and very helpfull |
9.5 |
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Mohammad
With friends
Bandar Abbas,
Iran
May 27, 2009
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cleannase , Sps / Relaxcation |
10 |
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Lakshmi
With friends
DUBAI,
United Arab Emirates
May 7, 2009
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All the staff were courteous We had reconfirmed our booking through telephone and also requested for a late check out which was confirmed by the reservations but while checking out the FO could not find out any info on that. When contacted the reservation dept flatly denied this was pathetic. |
7 |
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Anonymous
With friends
Bahrain
April 24, 2009
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Nice place - close to the shopping centers - and frindly staff The Breakfast need to be improved with more selections |
9.5 |
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Samantha
Family with young children
Bradford,
United Kingdom
April 20, 2009
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Dear Sir/Madam I am writing this email regarding our stay at the lotus metropolitan downtown on 13/4/09 to 17/4/09. May i say what fantastic customer service i and my family recieved from your staff,they were helpfull attentive an nothing was too much trouble. I will be recommend your hotel to my friends and will defiently stay there again when i return to Dubai on holiday. |
9.5 |
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Nabilah
Family with young children
Kaduna,
Nigeria
April 14, 2009
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The staff are very friendly, courteous and wonderful with kids in particular. The hotel lobby is quite enchanting and the location is excellent. The rooms were not properly cleaned initially but after our complaint, the quality of cleaning was improved satisfactorily |
8.5 |
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Vikas
Family with young children
mumbai,
India
December 3, 2008
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overall a value for money place with spacious rooms, and a very convenient location very bad taxi service. it takes a long time for 1 to come |
8.5 |
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Cheickh
Mature couple
GOUSSAINVILLE,
France
December 10, 2009
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l'acueil et la gentillesse de tout le personnel ainsi que leurs discretions |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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