Lotus Grand Hotel Apartments  

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The staff are very friendly & trying their best to help especially the frond desk staff (Ms Kaur, Mr Michael, & Mr. Mohamed) . In brief, it is good value for the money.

Great hotel

Apartments were air conditioned and spacious. .Staff were great and very helpful.

Needed more cooking utensils in kitchen.

Value for Money. Got a great deal for a three bedroom apartment which had 3 1/2 bathrooms, large sitting room and a big kitchen. A great place for a large family or a group.

Cleanliness requires attention by the management. I felt the carpets were not vaccumed for sometime. I could spot pieces of sticky tapes lying on the carpet. Even the toilet floor looked dirty.

Hotel room size

I have surprised about the amount we paid during the check in. We paid 20% more than what it was in booking. Secondly, the swimming pool was under maintenance it was not noted in the website during booking. Third issues that was the receptionist were un- care about their customer and we request for few things like master room key and hotel information book but nor provided it really bad experience with this hotel with my kids.

Clean , nice services and good location

I was pleasently surprised at the space and the comfort of the apartment. It far surpassed my expectations from what I had seen on the internet photos. The staff was friendly and helpful. There was no request that could not be met. The location close to the station and shops made the stay easy and the city a heartbeat away. I would not hesitate to recommend Lotus Grand to anyone that I know will be travelling to Dubai. Thank you for a beautiful stay.

the hotels is really good but the have old style of tv we are in 2012 they should to have lcd tv

Right from the welcoming lounge to spacious rooms, the hotel is well-dsigned. The apartment is well furnished to the hilt providing home like experience

The 3 bedroom apartment was very large and spacious, it had 3 bathrooms and another toilet. The kitchen was well equipped. Staff were friendly and pool was nice.

A few maintenance issues, but we're resolved quickly

Wide room space

No free internet, very poor room service, bad furniture, bad reception, no loopy or facilities, poor food quality.

Best part is the ease and comfort of the location, with restaurants, groceries , taxi etc all round the clock and one can reach anywhere in a jiffy be it the airport or mall or beach

Lack of multiple restaurants and open sit out areas or restaurant. It could be developed on roof top or in the outer parking lot