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Mercure Grand Jebel HafeetJebel Hafeet, Al Ain (Show map) Very good, Score from 489 reviews“The views from the Hotel were very good.”
Nicholas,
Richmond Upon Thames
Located on Hafeet Mountain at 3000 ft above sea level, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides. The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotel’s room service. Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Café. Mercure Grand Jebel Hafeet is situated a 2 hour drive from Abu Dhabi and Dubai. The Hili Fun City Park is 16 miles from the hotel and the Camel Race Track and zoo can be found 6 miles away. Hotel Rooms: 124, Hotel Chain: Mercure.
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Total Hotel Score:8
Based on 489 reviews Guest reviews are written by our customers after their stay at Mercure Grand Jebel Hafeet. |
Score breakdown
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Score filter |
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Anonymous
Family with young children
United Arab Emirates
July 5, 2011
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Wash room of the room would have been more clean...
3 out of 3 people found this review helpful, did you?
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7.1 |
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Lester
Young couple
dubai,
United Arab Emirates
July 9, 2011
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The location of the hotel was excellent and the breeze was like as if they had switched on a giant blower the climate was brilliant. The hotel was indeed a memorable one for us. I regret to inform the food at the hotel was sad and not good at all. Believe it or not I had lunch at caravan restaurant at al ain mall and it's was just simply delicious I expected the food at the hotel to be better than that but sadly it was like some prisoners food served to us.
2 out of 2 people found this review helpful, did you?
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7.1 |
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Abdelmjid
Family with young children
Dubai,
United Arab Emirates
July 4, 2011
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Hotel is nice for a week end break specially for families. Unique in its location and services offered are not bad The food is too expensive and not worthed the 300 aed + we paid me and my wife for a buffet dinner. They should lower their prices and make a better quality of food. Knowing that there's no competion around and the closest restaurant is maybe 30 kms away I would suggest to avoid some how to eat in their restaurant.
2 out of 2 people found this review helpful, did you?
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6.3 |
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Katherine
Family with young children
Abu Dhabi,
United Arab Emirates
July 4, 2011
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Location is excellent, very tranquil. The hotel rooms are lovely - we had 2 adjoining ones. The food outlets are all quite poor. While buffet breakfast is adequate, the availability of a good restaurant for a family evening meal is poor. We have previously eaten at the Belvedere and were very disappointed. This time we ordered room service which filled our stomachs but was pretty poor quality.
2 out of 2 people found this review helpful, did you?
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8.3 |
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Anonymous
Young couple
United Arab Emirates
December 27, 2011
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Very nice location and good hotel as well The staff somehow is "not so accommodating" and seems like they are not smiling to guests
1 out of 1 people found this review helpful, did you?
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8.8 |
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Ebrahim
Family with young children
Abu Dhabi,
United Arab Emirates
December 19, 2011
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Pool side view - It gave the best view of poo,, mountain and the city, both day and night view were awesome!! I booked for double bed via booking.com but it was passed on as twin bed to Mercure hotel.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Young couple
United Arab Emirates
November 13, 2011
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It is the only hotel at the Jebel Hafeet, that it the only reason we stayed there. The hotel was filthy dirty, there were half used drinks in the mini bar that the hotel wanted to charge us for, the quality of the food is poor, there is a construction site next to the pool.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Salah
Family with older children
Khabisi,
United Arab Emirates
November 7, 2011
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Night party___swimming pool
1 out of 1 people found this review helpful, did you?
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8.3 |
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Ahmed
Family with young children
abu dhabi,
United Arab Emirates
May 29, 2011
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The weather is very good and the view from the top of the Hafeet mountain is great
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Family with older children
United Arab Emirates
April 30, 2011
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Very clean and beautiful location. The breakfast is very good and has a good varity. For the third person in the room, you can ask for a matress instead of the extra bed. Extra bed is 100 AED, whereas extra mattress is free of charge. There is an outdoor restaurant which has a beautiful view of the mountain. It is only open for lunch, but not for dinner.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Family with young children
United Arab Emirates
July 3, 2011
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I will not recommend this hotel to anyone, the hotel rooms were old and the facilities looked all worn out. The mattress and pillows need replacement I got a stiff neck for 2 days and I had to get medication. The hotel is over priced and so is the breakfast (70 AED). I will not return to this hotel again. The reception staff were horrible. Wrong choice I made through booking.com.
2 out of 3 people found this review helpful, did you?
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4 |
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Liliya
Young couple
dubai,
United Arab Emirates
February 14, 2012
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Place is amazingly beautiful and the view from our window was breathtaking.. Love it!! Gonna visit that place again Food was so so, a bit costly and the serving could be better. Advice - restaurants need to improve a bit
Did you find this review helpful?
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9.2 |
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Laura
Group of friends
Abu Dhabi,,
United Arab Emirates
February 14, 2012
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Location, pool, rooms Staff, food choice
Did you find this review helpful?
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7.1 |
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Alison
Group of friends
Trearddur Bay,
United Kingdom
February 14, 2012
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Location and pool area. Food - tenderloin steak which looked like it had been boiled! Buffet food that was served luke warm and wasn't that pleasant. Shame as the hotel is in such a great spot and has a captured audience - it needs to bring the food up to a much higher standard. It should take lessons from the Mercure in Abu Dhabi. Breakfast was OK.
Did you find this review helpful?
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7.9 |
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Chris
Group of friends
Bingley,
United Kingdom
February 14, 2012
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Hotel is in an excellent location with stunning views over the surrounding countryside. Rooms are spacious and clean and the hotel facilities (pool and gym) are good. The food was awful, poor quality and everything was cold, this was in both the main restaurant and "Lawrences". When we ordered wine in Lawrences I think the waiter went to the appropriate country it took so long. The food we ordered also took an eternity and then was very dissapointing. Only one bar area which is very noisy (poor group on one night and a kareoke on the other) so impossible to sit and talk.
Did you find this review helpful?
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7.9 |
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M.adnan
Young couple
Dubai,
United Arab Emirates
February 13, 2012
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it was so quiet which allowed us to relax, good food, heated swimming pool
Did you find this review helpful?
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8.8 |
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Anonymous
Family with young children
United Arab Emirates
February 13, 2012
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staff were friendly. we specifically requested porta cot and also a non-smoking room. we were put in a smoking room and no porta cot. The matter was dealt with promptly but then it was a matter of shoving two beds together instead of having a propper queen / king bed made properly. Feel the outside restaurant should be open longer.
Did you find this review helpful?
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6.7 |
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Anonymous
Family with young children
United Arab Emirates
February 12, 2012
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Everything about the hotel -the location, the staff, the faciity was just fantastic. The food left a lot to be desired (not bad but not upto the expectations especially considering the fact that everything else was just perfect)
Did you find this review helpful?
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8.3 |
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Glenn
Mature couple
Dubai,
United Arab Emirates
February 9, 2012
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All the staff were first class. We had a big problem as I had booked the wrong night and the hotel was full, but after an hour the duty manager on the front desk had solved the problem and we had a lovely stay thank you. No complaints at all we will be back
Did you find this review helpful?
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9.2 |
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Jameel
Family with young children
Dubai,
United Arab Emirates
February 8, 2012
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Excellent location and the excellent deal I got on booking.com (3 times cheaper than the rack rate).
Did you find this review helpful?
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9.6 |
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Mohammad
Young couple
dubai,
United Arab Emirates
February 8, 2012
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I love its location. Their swimming pool is also amazing. Shortly, I loved it :) The only thing bothered me in there is the bathtop, the drainage is not really good :(
Did you find this review helpful?
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8.8 |
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Michael
Group of friends
Koebenhavn S,
Denmark
February 7, 2012
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Lovely location at the top of the mountain. Great room, very comfy beds, bathtub, minibar and safebox and all the usual trimmings. Nice little "office" in the corner of the room. Ping-pong table, minigolf, sauna and three heated swimmingpools with slides and a great view over Al-Ain. Free wifi in the lobby (ask for password at reception). Internet in the room (wifi or cable) is 35 Dh an hour! - that's an outrage nowadays! There is free wifi in the lobby, so why not in the room? Otherwise a very great hotel.
Did you find this review helpful?
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10 |
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Salim
Family with young children
muscat,
Oman
February 7, 2012
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price, clean and facilities (golf, play area and swimming pools) expansive room services and restuarants, no nearby shops.
Did you find this review helpful?
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8.3 |
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Anonymous
Young couple
United Arab Emirates
February 5, 2012
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Location Felt the decor was a little tired and a slight feling of being understaffed.
Did you find this review helpful?
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6 |
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Anonymous
Group of friends
United Arab Emirates
February 5, 2012
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I like the mountain views and this would be great for relaxation and for honeymooners.. They should have breakfast with the room rates.
Did you find this review helpful?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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