눉Only for overall monitoring & improvements sake I say this; the windows had hand marks all over them, so one then wonders how good the rooms are actually being cleaned. And although not staff related, rather design related… the shower and the bath in both rooms left water all over the floor no matter what one did. This is just bad design, something one often finds in any hotel anywhere in the world.
눇We booked online, yet when we arrived the staff showed us the rooms first, I noticed one room was not sea view and we booked two sea view, so the staff upgraded us to two sea view VIP rooms and gave us extra beds for the kids at same price as we booked online… and it was busy Eid period, so very professional and considerate of them. Have to say all the staff were absolutely fantastic!!! Honestly couldn't complain, we weren't really on holiday, but we needed a night in a reasonable priced room during a peak time, we got it and lots of smiles too! Thank-you!