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Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates – Show map
|Garden View Junior Suite Ground Floor||
|Garden View Junior Suite||
|Beachfront Junior Suite||
|Beachfront Junior Suite Ground Floor||
|Royal Jasmine Junior Suite||
|Palm Tree Court Suite||
|Residence Beachfront Junior Suite||
|Residence One Bedroom Suite||
|Residence Two Bedroom Suite|
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623 properties in Dubai
Including hotels, apartments, villas and more.
750 verified reviews
They speak your language
JA Palm Tree Court & Spa's staff speaks: Russian, French, English, German, Arabic
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Windsurfing, Diving, Horseback Riding, Racquetball, Snorkeling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
Russian, French, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 15 years stay free of charge when using existing beds.
One older child or adult is charged AED 360 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
A mandatory Gala Dinner is included in the room rate for stays from Wed, Dec 31, 2014 until Thurs, Jan 01, 2015. The Gala Dinner prices are based on room type and occupancy (guests sleeping in extra beds will be charged separately).
Based on 750 reviews
Value for money
Show reviews from:
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Featuring an extensive pool surrounded by lounge chairs and palm trees, the Jebel Ali Beach Hotel is a luxurious resort hotel on just over half a mile of private sandy beach by the Gulf in Dubai.
Score from 560 reviews Very good
Everything was great, will definitely return.
Very good service, nice food options. Pradeep our butler has done everything to comfort us.
There was a function taking place in the evening with loud music. this was ongoing until 2am. It made it impossible for us to sit on the terrace / beach and relax - we had to stay inside the room. In the morning 10am someone was cleaning on the backside of the room with a very loud machine. Again I wouldn't mind for a short bit but this was also ongoing for more than 5 minutes until I stepped out to tell the cleaner to stop.
Neighbor were extremely noisy. They have spoiled our vacation.
The location, amenities, food service, etc. all were outstanding. I would thoroughly recommend to anyone considering this resort. I wish we had longer there.
sea-view, service and high quality services
a bit remote for short stays
High cost of stay, no deference between the suites, unavailability of 2 bedrooms suites for families
Location and length of beach
General service was poor, especially considering this hotel pitches themselves as 5 star - definitely worst 5 star hotel that I have stayed in Dubai with regards to service and general attitude of employees. Extremely poor value for money - would never stay again, especially considering the wealth of 5 star options available in Dubai which would provide better value for money with properly trained and courteous staff.
Staff - helpful, extremely polite and courteous, especially in La Fontana restaurant where we ate mostly. Nothing was too much trouble for them and we were always very comfortable and kids very happy - most important! Free shuttle buses into city centre malls. Food - very good Grounds - clean, tidy and kids enjoyed feeding fish. Buggies for luggage and use for guests to get around if lazy. Kids club - excellent and lovely staff. Any problems dealt with quickly
Speed of buggies around the paths meant constantly having to watch out for our kids at any given time. Although the drivers acknowledged they had seen us etc etc, still they drive too fast as children are mostly unpredictable. It irritated us daily. Noise in the mornings from cleaners - people coming/going. Often being woken too early by outside disruptions and lots of door banging! Altogether smal things and many more positives.
The room, the bath room especially and the bedding with comfy pillows
I went to one of swimming pool near the Resturant to swim there and one of JA staff told me you can't swim here, it's for VIP and villas guest only!! I hadn't seen this in any hotel before
The location was great. Was allowed to arrive by my boat which made it handy to use over the eid weekend. The golf course was also available and in good condition but the marshals should have been more forceful to slow players.
It was very expensive for what we got 2K AED per night and the room wasn't very clean, the service was appalling for a 5 star hotel. I am still waiting for ice to be delivered to the room and we left 3 days ago! The buggy service between hotels was non existent and not being able to get served by the poolside for this type of hotel was just unacceptable.
The service was excellent nothing was to much trouble for any of the staff.we were a family of 6 adults 3 children. I had been to the neighbouring hotel jebel Ali a few years ago, so new what to expect but this one surpassed even this. Will return in the near future. Thanks to all.
Attentiveness from staff, especially the butlers. Sea view. Late check out. Spa facilities. Salt water pool.
Would have preferred an adult only pool
Everything was perfect! - Amazing location with private beaches and swimming pools (fresh and salt water); - Very friendly and knowledgeable staff; - Shuttle to and from all of the major malls; - Limo from and to the airport for only 200 Dirhams (same as taxi, but superior quality); - Plenty of complimentary recreations (foot massage, dinner on a boat cruising the Creek, 2 drinks while watching the sunset, etc.); - Good quality spa; - High speed Wi-Fi in the entire resort; - Dozens of beautiful peacocks; - Ice bucket in the room and unlimited complimentary bottled water, tea and coffee. And to top everything, we've received a complimentary room upgrade. We will definitely come back sometime in the future.
room very big & comfortable. Lovely view of gardens. Food in all restaurants visited was of excellent standard. Very fine dining! Beach excellent. Swimming pools great! Staff in all bars, restaurants, reception, room-service, general hotel business were very professional, friendly and extremely helpful.The all-inclusive deal is of a very high standard and nothing is too much trouble for the staff.
very very few criticisms of this hotel. can't think of anything that I would change or complain about.
The surroundings were good and the beach lovely. The hotel also had an excellent complimentary regular shuttle service to the shopping malls.
I was aware of the 10% service charge and the 10% city tax but not aware of the hotel tax which amounted to 140 dirhams. This was charged at the end of our stay.
- Big clean and well ecquipped room - Balcony - Compliments - Very good breakfast - Quiet place and A/C - I would recommend this hotel even for business trips, as you relax before you go to appointments...
- Long Check in - Kind but sometimes slower staff - Was rather far from Dubai
Pretty much everything. Staying in the residence suites allowed a raft of extras (separate pool, free juice/soft drink whilst at the pool, daily cocktails and drinks, amazing cruise plus a myriad of other free extras). Highly recommend paying the extra to stay in the residence suites.
Trying to book the inclusive extras proved a little problematic but the staff did their best to try and make it happen. Minor issue.
Resort in Beautiful setting. Great pools and beach very clean and plenty of lounge chairs. Rooms are large and all moden facilities, Great service and staff friendly.
Prices of food and drinks at the high side.
Everything was fantastic; the beach, staff, breakfast buffet, free shuttle etc. Great stay away from downtown Dubai. If I ever go to Dubai The Palm Tree will definately be my choise again. Im so happy with my stay... Go! You wont be disappointed
Food and beverages way too pricey at the beach&pool bars. Warm water in the showers on the beach??? Why??? All you need and want when its 40C/105F out is a cold shower!!! No mini market and restaurants outside the resort - nearest one is about 15-20 mins away
Serene atmosphere, restaurants, loads of activities to do
Location- further away from amenities
We like everthing about this hotel! The hotel gives a lot of complimentary stuff and this is very pleasant)
1. Water sport is quite expensive 2. the view from the sea to some road/metro construction
- Buggies were on call at all times - Friendly staff - Coach to and from the main attractions - The complimentary activities which came with booking the hotel for more than 3 days.
Fantastic room. We got upgraded without asking. We mentioned it was our anniversary at time of booking; when we arrived we found in our room a bottle of wine and cake. Pleasent surprise!!
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