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Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates – Show map
|Garden View Junior Suite Ground Floor||
|Garden View Junior Suite||
|Beachfront Junior Suite||
|Beachfront Junior Suite Ground Floor||
|Royal Jasmine Junior Suite||
|Palm Tree Court Suite||
|Residence Beachfront Junior Suite||
|Residence One Bedroom Suite||
|Residence Two Bedroom Suite|
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953 verified reviews
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JA Palm Tree Court & Spa's staff speaks: Chinese, Vietnamese, Ukrainian, Filipino, Swedish, Russian, Portuguese, Dutch, Lithuanian, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, German, Danish, Bulgarian, Arabic
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Windsurfing, Diving, Horseback Riding, Racquetball, Snorkeling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
Chinese, Vietnamese, Ukrainian, Filipino, Swedish, Russian, Portuguese, Dutch, Lithuanian, Japanese, Italian, Indonesian, Croatian, French, Spanish, English, German, Danish, Bulgarian, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
One older child or adult is charged AED 360 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 951 reviews
Value for money
Show reviews from:
Featuring an extensive pool surrounded by lounge chairs and palm trees, the Jebel Ali Beach Hotel is a luxurious resort hotel on just over half a mile of private sandy beach by the Gulf in Dubai.
Score from 632 reviews Very good
On the picturesque Palm Jumeirah, this palace-style resort has luxurious suites overlooking the lagoon or the Gulf.
Score from 622 reviews Very good
Overlooking the Gulf, this 5-star resort features 14 international restaurants and bars. Its Roman-themed spa has saunas and 5 hammam pools. Free Wi-Fi is available.
Score from 1346 reviews Excellent
On Palm Islands, this modern resort features spacious accommodations with free Wi-Fi and private balconies with Arabian Gulf views. It has a spa and its outdoor pool is surrounded by palm trees.
Score from 1445 reviews Very good
Heated pool (despite 30° outside), All Inclusive package, buffets, staff very nice and helpful. Swimming pools are clean. Many places to have snacks during the day and good restaurants for dinners. I definitely recommend this place.
The WiFi could have been a bit faster. Location is far from Dubai and if you take the shuttle bus you need to pass through Atlantis so more than 1h (compared to 30min with a taxi)
flora and fauna
at least 20 mins taxi ride from the nearest metro station
Reception staff were rude, we had booked an early check in and this was not ready. We were dumped in a restraurant and told to buy lunch while we waited. We were then given a room that was not as booked. After complaining to the manager we were given a different room. The hotel is located in an industrial area and is a 40 minute drive of centre of Dubai. The gardens are planted nicely. I have stayed and eaten at a number of 5 star hotels and this one falls way short of the mark.
Plenty of space everywhere to have peace and relaxation
Pillows hard if I had to say something
Best service and stuff
Facilities, garden, Animals and the beach
Location, bad wifi, bad transportation inside the resort and delay of response
Staff was very friendly !! Especially Surya at Reception~~~~
Coming the several baby in all swimming pools with napkin !
The overall ambience was lovely
Wifi not so good and keeps cutting out
The garden, the bed, the bathroom and the hawk
No proper internet and no capacity to fix it, good intentions, but no result
the good atmosphere
may be suitable for family with kids only
all the room is no smoking and they did not mention for that when i make booking , wi fi is not working , it is very far from dubai , there is no night live , too much expensive
Very nice and helpful staff, very good food and good selection to choose from. I recommend the all inclusive package, very high level of food and drinks. Very good shuttle service to Dubai center. The hotel is approx. 30 minuttes away from Dubai center but the shuttle service and the calm and relaxed atmosphere at the place makes up for the distance. We were two adults and two small kids, and we had the best vacation ever. We hope to come back next year,
Nice resort, good facilities
Wifi reception in my room was poor,
Fantastic service from amazing staff. Location is perfect if you just want to get away and relax. Plenty of dining options with excellent food served. Very spacious resort with spotless swimming pools and plenty of sun beds.
Fantastic place if you want to relax and re-charge batteries.
The hotel is far away from the city, so not good for someone who would like to do a lot of sightseeing.
Fantastic quiet location, situated on the beach, hotel room was large and comfortable overall great stay
(1) No tour groups. (2) Friendly staff who did their very best to help me. (3) Lovely gardens, pools and beach, with lots of friendly peacocks roaming free and ever ready to put on most striking courtship displays - seemingly just for the guests! (4) All the complimentary extras because I stayed 3 nights (fruit, chocs, and wine in the room; a 30-minute tennis lesson with a pro; a pistol shooting session; a camel ride on the beach; 1 cocktail with a few tasty nibbles every day at sundown). (5) Late check-out happened to be available on the day of my departure and was kindly offered free of charge. (6) Very good quality buffet breakfast and room service food.
The counter where you book activities was not manned throughout the day, but no opening hours were mentioned. On three occasions out of the four I had to use it, I had to call someone over. Several of the activities listed in the complimentary package available for a booking of 3+ nights turned out to be unavailable (E.G., personal training in the gym; kayaking; dinner cruise). I suppose availability may be greater if you book as soon as you arrive and stay for about a week.
next to the JA Free Zone and landscape is not so fine
View,, live animals,, nature
High price,, request made was not done properly by staff,, far from city,,
It was in celebration of the my universe , they didn't provide any complementary like other Hotels ( flowers,cake or arranging the room with candles nothing of them however I mentioned that during the booking and the check-in :(
Every thing, breakfast was great, room view was excellent, Osama the Manager was very friendly and sorted options to get the family togather.
Waiting time at the reception is too long
Very good hotel for families in the middle of the green and lovely trees which is a must in dubai. The food was really excellent. The outdoor pools were heated and it was clean . Water sports were perfect and the hotel had special free offers for stays more than 3 nights. Just a really good place to relax but you need to drive 20 minutes to be in dubai marina.the hotel offer free shuttle. We will be back!
Great Thai massage, good for kids less so for couples, nice beach, spacious rooms
The early check in was ignored and not taken care of. Stuff at the breakfast buffet denied us to sit outside, claiming there were no more tables free, which turned out to be a lie.
Pros -excellent breakfast buffet -child friendly environment -excellent customer service -plenty of activities to do at the resort
Distance from the city and airport
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