Ramada Downtown Dubai  

View from our room was spectacular and magnificent coz we watched the musical fountain display every 30 mins from 6pm to 10pm, great Location, Staff are very very pleasant and helpful, children's pool temperature, Price, access to Burj Khalifa (tallest tower in the world) which is a stone's throw, access to Dubai mall (largest in the world), beautiful skyline at night, room facilities like washing machine, cooker and dishwasher made life simpler esp if family travel.

Rooms not soundproof coz you can hear people talking in the corridor or kids crying in neigbhouring rooms; The bathroom ammenties which should be a must-have for any hotel are missing E.G. shower caps, bathrobe, slippers etc.

The location of the hotel , However I don't think this hotel deserve this location, I don't know how the local authorities agreed to give such hotel this excellent location.

I'am a usuall traveller , I've tried as many hotel as someone could imagine , from Las Vegas to Bangkok , but this was the worse stay for me ever in a Hotel , First of all , I booked 3 bedrooms apartment , and I did get a tow bed room apartment with another separate single one bedroom apartment and they were not even connected Second of all I had to wait almost one hours in the lobby to get them both readyas there was some maintenance in one of the bedrooms Third of all the bedrooms were dirty , and the rugs has so many stains in them , the floors ere filled with dust as part of the maintenance Fourth , they didnt get get my car as I was checking out , although I called them to do so from my room , and I had to wait in the lobby

Better signage to the hotel would be helpful; we had to ask a taxi for directions. Room service was not very customer-friendly; they hung up on us twice! However other staff were excellent. Room was well-equipped but some missing items: 1 pair slippers (but 2 robes); 1 dessert spoon but 2 forks, knives, etc. More consistency would improve the overall experience

Every thing . All in the hotel are friends.

good location and nice ,cooperative staff.cleaning any time if you missed it .beutiful smell in my apartment with nice view at the fountain. all accessories are available with out order like other apartments. it was good and happy stay for me and my family plus free internet at any time in your apartment

nothing at all

The staff of hotel were excellent and halpful, they were strongly professional for dealing with guests, Location of hotel was great. I had a big and nice suite with beautiful view. The rooms so clean and housekeeping was good.

There was some construction which make it difficult to reach to the hotel because sometimes they close the roads, at night it was little bit noisy but acceptable.

Location to Dubai Mall

Room not cleaned unless you put sign on door, staff rushing into lifts infront of me... I'm a paying guest!! They are doing construction over the road and didn't sleep for 4 nights. Very very disappointed and would never recommend or visit again.

The view from my room was spectacular. I could see Dubai Fountain and Burj Khalifa.

The furniture was old. One of the rooms I got had bad smell and stains in its furniture. However, it was all ok after few hours. I guess I got used to it :s

The location is great, the reception staff are very good. They always give me upgrade because I am regular customer.

The house keeping is very slow and not clean. Windows and balcony very dirty.Room service very slow.

The location of the hotel is close to Dubai Mall and Burj Khalifa and the Dist. is great "Boulevard Street"

The cleanliness of rooms is not acceptable, also the housekeeping stuff has major problem and they are not doing their job at all. Moreover, the management of the hotel did take my complain seriously (unfortunately). Conclusion: I will never do it again

the serviece is very poor the reception is very crouded and one person working only , rooms are not available on time for check in the staff of the hotel is very poor i can say its the worst experience for a hotel for my self

Only Location

First of all, the booking.com confirmed with Ramada Resevation to have two suits either close to each other or same floor Unfortunately my children below 11 years in 26 floor and my husband and I in 31 floor and they did not consider this as safety for childern. Second on 1/27/2012 all streets are closed due to Marathon from 7:00am -20:00 pm and they did not inform us regarding this event and the hotel should prepare for all travels a good enough private hotel car for our flight at 12:00 like other hotel puts a note for all visitors. In fact my friend informed me regarding the Marathon which means Ramada hotel does not have any good arrangements. I hope this will improve in future. Thank you,

Breakfast very poor / Swimming pool