Rihab Rotana - Dubai  

La situation géographique est excellente pour l'aéroport actuel de Dubai (moins de 5 minutes), pas loin de Deira CIty Center (3 min à pied), Gold Souk (5 minutes en voiture). Quartier animé, mais hotel dans un endroit calme. Tout est disponible dans la zone: cafés, épiciers, taxis, metro... Le personnel est fantastique, procédure de checkin/checkout assez simples et petit déjeuner délicieux. Le service est très efficace et rapide: Restauration, laundry, bell.... Plusieurs offres de circuits bus/desert/cruise et location de voitures sont disponibles à l'hotel. Si je repars à Dubai, je résiderai au même hotel.

- Internet payant et assez cher: 15 euros l'heure!! Il devraient offrir le wifi gratuitement - Un peu bruyant si chambre choisie du côté de la high way

Qualite accueil / comfort

les chambres sont impeccables,le service d'entretien excellent et le petit déjeuner très copieux dans une ambiance très chaleureuse au Moka café..

la non disponibilité de la navette pour l'aéroport aussi bien a l'aller qu'au retour alors que ceci est clairement mentionné sur Booking.com.

Hotel location, interior design and breakfast were excellent.

Entrance and exit of vehicles require additional attention

The staff were extremely knowledgeable and helpful. We asked for, and were given, a late check out till 2pm. Breakfast exceeded my expectations and was on a par with much more expensive hotels in Dubai (generally not an area in which even 4 and 5 star hotels excel!). Freshly baked rolls and pastries were delightful, with fresh fruit also available. large room and extremely comfortable beds and pillows. I will definitely use this hotel again.

I really liked the services. The staff were very polite and efficient. I choose the hotel because of its location, it's close to the deira city center. I would definitely recommend it to any family or friends I know traveling to Dubai.

There was a problem with my reservation upon my arrival where they couldnt find it in their system. However, they still found me a room and gave me the same rate.

The parking lot is very tight

Welcoming staff, Fast and effecient

I got a studio .It was small in size

I enjoyed conversing with many of the hotel staff. I feel much better connected to those that are going to help me if we can communicate and if they can teach me new things as well as I teach them. Whether this be language or general knowledge. And I felt that many of the hotel staff was willing to converse and teach in a pleasant manner.

The exercise cardio (treadmills) had poor maintenance done on them. I do not believe this was so much the fault of the hotel staff, but likely older equipment. Sometimes I do not get the time to run on the treadmills, but when I do I like to run without the belts slipping because the wax has worn away. Please look into updating your exercise facilities.

They used my Visa after I left the Hotel and take 900 aed so I lost my flight because of them. And they it was technical mistake !

The serves is very bad. They gave us a key for reserved room by another customer !! It's the worst

The proximity to City Centre, business area and everything I needed. The room is large in comparison to most hotels in this category. The 11th floor is superb. Loved my stay here and the personal service of the Manager.

In the manner the staff conducted me on arrival and were always friendly and smiling.

Internet is not free and is too expensive by any standards and that will be a determining factor if I have to decide to live there again!