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Palm Jumeirah, Shoreline Apartments building 20, Palm Jumeirah, Dubai – Show map
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264 verified reviews
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Royal Club's staff speak: Filipino, Russian, English, Bulgarian, Arabic
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Outdoor Pool (all year), Grounds, Terrace
Sauna, Fitness Center, Massage, Private Beach Area, Playground
WiFi is available in the hotel rooms and costs AED 15 per 24 hours.
Free! Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Fax/Photocopying
Safe, Family Rooms, Elevator
Filipino, Russian, English, Bulgarian, Arabic
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One child under 3 years is charged AED 150 per person per night in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Royal Club accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 264 reviews
Value for money
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2 of the beds would can not fit adults.
Rooms are big and nice, location is also good
The satelite keeps disconecting at night, reception wont help much. I didnt like the idea of paying 80EAD to use the swimming pool, it should be free for guests !
Location was good in terms of accessibility and parking. Rooms were spacious.
Being charged 40 euro per night for a cot!!!! Having a power outage for 4 hours after you just arrive with babies and receiving no apology, help or token compensation for inconvenience - but actually being told that the staff had to work without power too!!! I am the customer!
Size airiness and good kitchen but was let down by ... ...
... over cold AC (parts not available to repair) location on the palm means travelling the whole first section every time you move off the palm.
Very spacious and very nice location Expensive but worth it for a family
Few negative things like DVD broken TV broken Smelly carpets and kitchen Gym and pool extra payment Internet not free
1st - lack of required information from receptionist at pool area, we were NOT informed to deposit AED 100 for each towels. Unfortunately, we dont carry money at that time or we need to go back to our bldg which very inconvenient. hence we ended up going back to the hotel all wet. we've been to many hotels and towels are provided in the pool area. this experience is extremely disappointing. 2nd - we are humiliated by the rude security name sajit george on duty at 7:30pm date 28/07/2014, we approach him for the towels but he told us "no money no towels end of conversation" i dont think this is the professional /right way handling a request from a guest. or should i say, he must know the word "respect and manners". Once again, we feel helpless at that moment, no one even assist us. we look for the receptionist at the pool area but nobody is there until we left. i asked for the manager but the staff said he is on holiday. we went to royal club to enjoy our holiday not to experience this kind of treatment from a security guard. i hope you can relay this complaint to royal club and ask for their feedback.
Liked the location . Staff were helpful and friendly. Fully equipped kitchen was easy to use.
Cleaning staff not as thorough. Some fixtures and fittings not in working order. Beach and recreational facilities not freely accessible.
The location is good. its very privet and very good for families.
AC are not very well maintained. Fridge should have more items.
nice sea view
I booked one bedroom apartment with panoramic sea view, but they gave me one with partial sea view. I had to complain and convince them and took me an hour to finally got them agree to change it. You need to drive form Reception office to your apartment. its far to walk and not nice in a hot weather No restaurants. you can order Junk food only.
The location was good. The size of the apartment was nice as well. Loved the kitchen and the utensils available there.
The flat is nice and well furnished. Location is really nice
Do not expect an hotel or appart hotel. It is only an appartment. That is it. By the way paying extra for using pool and beach facilities should be included in the basic price. Check in should be more efficient Parking space are really really small...
The receptionist is competent.
It's way overpriced. Having to pay for using the swimming pool. No maps . The furniture is very old .
The view was great the location of the hotel is really nice , the staff are helpful
Room service was terrible you have to be careful because they once put for us dirty bed sheets which was disgusting. So check the bed sheets and pillow before you sleep
Parking available for 1 car only Property demanded 1000 AED deposit for 1 night Wifi fee Difficult to access due to construction Half of the guests felt that the beds were uncomfortable Fee to use beach/pool/gym
Nothing in particular
No amenities for such a price, not recommend to huge family or group as we'll.
The location was really good. The apartment was large and appealing. The views from the balcony were attractive of the Palm and we could also get a glimpse of the sea!! The weather was sunny and bright!! It was easy to get around Dubai.
The charges for the beach were too high! The local monorail station was closed or not working. It was difficult to reach the gateway as 2 taxi drivers didn't want to take us- we had walked to the nearest station near our building 14. finally we managed to get a taxi
Location and the beach which was clean.
The staff taking care of the beach access was rude and arogant. Changing rules and prices based on what? I would never recommend my friends to go there. And we will not as well.
Location was perfect for our purpose - concert at Nasimi Beach
Outdated furnishings and remote from the rest of Dubai
Car parking guarantee amount is so high.
It's cheap, big size, and parking space availbale, but the best thing about this hotel is the customer service was excellent.
The sea view, the club were poor because it is the the other size behind other buildings and it cost extra money to use. Also the Bank machine, Pharmacy, and Supermarket were in the other side of the street so I had to cross the street with my wife and kids to get what we needed.
Comfortable accommodation Telephone numbers for meal home delivery service Location close to main areas of interest.
No gardens, pools or access to beach
Everything. We checked out 2 hours after our arrival
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