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Sheikh Zayed Road , Al Barsha, Al Barsha, Dubai, United Arab Emirates – Show map
Excellent location – rated 9/10! (score from 2256 reviews)
Rated by guests after their stay at Sheraton Dubai Mall Of The Emirates Hotel.
|Deluxe Room (2 adults + 2 children)||
|Club Room with Lounge Access||
|Junior Suite (2 Adults + 2 Children)||
|Deluxe Suite (2 Adults + 2 Children)||
|Executive Suite (2 Adults + 2 Children)||
|Royal Suite (2 Adults + 2 Children)||
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2255 verified reviews
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Sheraton Dubai Mall Of The Emirates Hotel's staff speaks: Chinese, Vietnamese, Russian, Portuguese, Dutch, French, Spanish, English, German, Arabic
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Outdoor Pool, Terrace, Sun Deck
Skiing, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Lockers, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Chinese, Vietnamese, Russian, Portuguese, Dutch, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2256 reviews
Value for money
Show reviews from:
This 5-star Kempinski provides 24/7 concierge service and is connected to Ski Dubai and Mall of the Emirates. It features luxurious rooms with chandeliers, a vintage-style cigar bar and Ayurvedic spa....
Score from 2196 reviews Very good
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas.
Score from 3454 reviews Excellent
Located right across Burj Khalifa and just over a quarter mile from Jumeirah’s Beaches, the Sofitel Dubai Downtown has luxurious rooms inspired by the French-style living.
Score from 1672 reviews Wonderful
With a premium location on Sheikh Zayed Road, facing the Dubai International Convention Centre, this 5-star, 51-story tower features 3 restaurants, an outdoor pool and a spa and fitness center.
Score from 2085 reviews Very good
Pleasant and helpful staff. Convenient for shopping. Stayed in an executive suite, so very comfortable. Excellent breakfast.
Nothing specific although the housekeeping service was slow - perhaps because of the size of the hotel or insufficient staff, we had to wait a long time for the room to be cleaned or the sofabed to be set up.
at 5 am o'clock the alert inside of the room had a very loud sound, telling us to leave the Hotel immediately, and we have spent 1 hour in the street in for of the Hotel, without any assistance. The staff of the Hotel told us that was a problem in the alarm, that's it, we took another 30 minutes to go on with the lift. Again at 6,30 am the alarm was advertising to leave the Hotel ...... I couldn't sleep and I was there for work. At the reception when I told them about the problem, they told me " it's for your security". I don't think this is the attitude of such Hotel, I'll not stay again there.
Amazing hotel Good location Lovely atmosphere
Hotel on several occasions did not comply with email requests prior to check in and not ready upon arrival to accommodate guests basic needs
location with direct access to the mall and metro station cleanness and amenities
You can walk straight into the mall and metro is very close. I paid for an upgraded room, room was comfortable and amenities are great. Wifi was good and free. Water is provided for free and housekeeping was good. Reception and bell staff were also great.
I booked hotel through booking.com and sent a request for a quiet room as I was travelling with a 4 year old child. Upon arrival I was told all classic rooms face a construction site and is very loud, if I wanted quiet I need to pay extra for an upgrade to face city and for the room to be quiet. I didn't appreciate this to be put on spot and having to pay more than USD 260 for a room upgrade which I had to as the noise was unbearable. Also babysitting prices were outrageous and is an outsource, was quoted at the hotel different price than I was told via email before arrival to hotel. Overpriced considering the current noise and construction ongoing for classic rooms.
for a 5 start hotel the Wifi should be free, although they mentioned its free but it is not
Staff member named sumar was amazing. Our flight arrived early as it comes once daily at 6.35am from Australia, and our checkin time is at 3pm. We walked into the hotel to find out if there's anything he could do. Immediately without hesitation told us we are more than welcome to check in now as there is an availability. We were so amazed by this and how quickly it could be done especially coming back from a 14hr flight. Free wifi is always a plus. Staff are all so helpful and welcoming. Location was perfect, didn't need to taxi anywhere else. Mall was attached to hotel pretty much. Shisha was available at the hotel on level 5 which was great.
Staff were bit confused as I needed to collect a DHL parcel. Some said that they got it and some said the opposite.
All is fair.
room were good , clean & Comfort The hotel connected to mull of Emirates Staffs were friendly and always ready for any help
need to have OMAN TV channel
The View, the service, the location ( strategic)
interance not nice sadness i made booking for two rooms and they gave me 30rooms between my rooms and i have old women iwth me , they told me sorry we dont have rooms my reservation uned my name
two lift concept
Excellent staff, one of the best locations in Dubai, very good rooms.
The car park is right by the mall so is not accessible without the Hotel's valet. Waiting at the entrance for the rental car was always tedious.
convenience to Emirates Mall.
Like everything in hotel
The wi-fi very poor signal
Club lounge well serviced.
the food in club level the wonderful staff, helpful and friendly the roof terrace pool right next to ski dubai
internet was occasionally patchy but really didn't matter for us and I am sure would have been resolved if we had asked.
Comfortable room, friendly staff and great location. No need to shop around for an alternative!
Location , room size , room view
Hotel is under renovation , staff in reception at night shift is just one person
Our stay was great. We were looked after in many ways. The hotel even surprised us with a birthday cake as it was my daughter's birthday. The beds were heavenly and the snacks in the club lounge were delectible. The staff made sure were were satisfied and comfortable with our stay.
The Internet was inconsistent. Although we stayed in the club floors, and it was included in our package, the Internet/wifi did not seem to work, it kept dropping out.
Been staying here since many years now, the location is nice, and the staff is really friendly.
The quality has greatly deteriorated, rooms are stinky, the kind of smell that's hard to get rid of, food's quality is not the same anymore as it used to be, the hotel terrace restaurant is mostly crowded, some ppl aren't even hotel guests there, and the room service is slow..
Location is walkable to a mall, which is one of the oldest in Dubai and a bit run down in compare with Dubai mall
There was a massive construction project next door I couldn't sleep after 7 in the morning. When I went to the reception for check out, they didn't even call the manager to speak to me when I comlained about the noise. They said you don't have to tell him, we will!!!! I went and found the manager at that point was angry and disappointed. He of course didn't do anything said: " oh yes, we are next to a construction project" at that point I was aware of that!! I think they give the rooms that are facing the construction project and are very noisy to booking.com Breakfast also was very bad, very few items and food was old, nothing was fresh except the coffee!
- location only
-food -parking service -housekeeping -room design
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