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The Palm Jumeirah, East Crescent Road, Palm Jumeirah, Dubai, United Arab Emirates – Show map
Excellent location – rated 9/10! (score from 662 reviews)
Rated by guests after their stay at Sofitel Dubai Palm Apartments.
|One-Bedroom Apartment with Palm View (2 Adults)||
|Two-Bedroom Apartment with Sea View (3 Adults)||
|Two-Bedroom Apartment with Palm View (3 adults)||
|Two-Bedroom Apartment with Palm View (4 Adults)||
|Two-Bedroom Apartment with Sea View (2 Adults)||
|One-Bedroom Apartment with Sea View (3 Adults)|
|Two-Bedroom Apartment with Palm View (2 adults)||
|One-Bedroom Apartment with Sea View (2 Adults)||
|Two-Bedroom Apartment with Sea View (4 Adults)||
|One-Bedroom Apartment with Palm View (3 Adults)|
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665 verified reviews
They speak your language!
Sofitel Dubai Palm Apartments's staff speaks: Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Tennis Court, Ping-Pong, Windsurfing, Canoeing, Cycling, Diving, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Private Beach Area, Beachfront, Library, Playground, Entertainment Staff, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free) , Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Sofitel Dubai Palm Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 662 reviews
Value for money
Show reviews from:
close to the beach, spacious bathroom
The hotel was fantastic with great facilities. Would definitely stay there again.
the 2-room apartment was great, although you should book the palm view. Very friendly staff in the restaurants.
Follow-up of backoffice. Not easy to get a taxi to town. Offer of restaurants and utmost expensive wines, low quality. Also expensive food for what it is.
Excellent spacious 2BR apartment with plenty of room for older kids
Unfortunately construction work on balcony side so couldn't use it. Oven would have been desirable in kitchen
we stayed in the apartments and i have never met such polite and helpful staff. the location and hotel was lovely to stay and will definitely be rebooking again.
P R I C E
We felt welcome and on the lap of luxury from the moment we checked in. The staff were genuinely friendly, professional and caring. The facilities, amenities, food, service, comfort are all amazing right through. The kids had a blast as did we. Thank you!
The fact that we had to check-out and leave Sofitel :) The complimentary photo shoot was a very nice gesture but would suggest to mention to guests from onset what it costs over and above the small complimentary part.
Every thing was excellent except the wifi speed
Only one thing I want to say about this hotel that it's the perfect place to stay.
It was small mistake but it's happening.
Everything is good.
No privacy for Muslims in the swimming pool.
I love everything. The staff were so friendly. It's very kid's friendly too. Loved all the pool. House keepers made sure our rooms were cleaned. Great place! Will definitely visit again
Great choice of places to eat. Great kids club and pool. Lovely and helpful staff and the check-in and out was managed very efficiently.
My wife visited the nail salon and as this was not part of the hotel, she wasn't able to charge it to the room. Instead, she had to go back to the hotel reception and get a docket, so as to have the cost added to our hotel bill. This could be streamlined, to be able to just include the cost in the overall bill.
The kids playground is the most thing I liked
When you call for a service they take a hours to visit you. They always late.
very good amenities, big area, pools are cool, restaurants are okeish. concierge service is good however far from brilliant
no massage for men by women in spa
Everything was impeccable
We stayed here in two one bedroom apartments with my parents and my two kids aged 5 & 9 years. It was very relaxing and enjoyable. The resort has more pool sand restaurants than you could ask for! The staff were polite helpful and efficient. They had shishA and cocktails too! Kidd club was great and the kids enjoyed it when they needed a rest from the pools. I highly recommend staying here if you want to get away from it all. It's a 15 minute journey by car to jumeriah beach or marina area. Free shuttle to Atlantis and the big malls was great!
Free shuttle pick up area was not clear and driver was late.
Apartments are gorgeous! Great pools with plenty of chairs. Fantastic breakfast buffet. Great location.
NYE-NYE-NYE Mandatory $600 per person "gala" event. Couldn't find a table, food was inedible, fireworks cancelled. Worst NYE ever. Taxi situation is a mess. Booked 3 times in advance and never arrived on time.
Breakfast amazing fresh produce Gym facilities
2 bed apartment had poor seating area and the sofa was used for the extra bed
The resort was beautiful, fantastic breakfast at the Italian Restaurant. Many other restaurants to choose from. Lovely pools, friendly staff, elegant & spotless rooms.
The beaches on the inside of the whole palm are not great. There's no natural flow and the water looked stagnant and murky. Didn't really want to swim there. The pools however were lovely.
Kids club Quiet room Staff Swimming pools Choice of restaurants
Lack of taxis to go outside the hotel Free wi fi not very performing Menu at the beach restaurant with limited choice
Money hungry and went too far to make us feel in prison
The staff was good and they put in best efforts for a good service
We were not informed about the cancellation of Fireworks, which are normally held on new year's eve.
The apartments were a good size.
The first response to any request was for the staff to quote a price. This is not the approach to be taken by a 5 star hotel. Breakfast package - the inflexibility of this hotel was quite epic, - requiring meals to be paid for after we had checked out. Only after several difficult conversations was the issue resolved. Be careful of the taxis - the hotel will quote one price, and the drivers demand another when you are away from the hotel.
Love this place, amazing pools, facilities, very relaxing
I had called in advance to ask about kids club but the rules were not explained to me and also no information about it on the website. We had wanted somewhere to be able to leave our kids for a few hours to do some sightseeing, but found out that you are not allowed to leave the property with your kids in the club. They also were giving us mixed information about the minimum age we could leave a child. Out youngest is four and one person said we had to be with her but the rules said only children under four had to be with a parent!! Confusing! We also were unable to organise for them to give them lunch even if we ordered the lunch from the menu they provided again a parent had to stay with them with. Rules about kids clubs need to be readily accessible and explained to parents prior to booking!!! We would have stayed elsewhere had we known this prior.
Loved the location and the modern apartment. The facilities and staff were great.
It took 2 long to check in and check out. More staff should be allocated to the front desk.
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