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The Palm Jumeirah, East Crescent Road, Palm Jumeirah, Dubai, United Arab Emirates – Show map
|One-Bedroom Apartment with Palm View (2 Adults)||
|Two-Bedroom Apartment with Sea View (3 Adults)||
|Two-Bedroom Apartment with Palm View (3 adults)||
|Two-Bedroom Apartment with Palm View (4 Adults)||
|Two-Bedroom Apartment with Sea View (2 Adults)||
|One-Bedroom Apartment with Sea View (3 Adults)|
|Two-Bedroom Apartment with Palm View (2 adults)||
|One-Bedroom Apartment with Sea View (2 Adults)||
|Two-Bedroom Apartment with Sea View (4 Adults)||
|One-Bedroom Apartment with Palm View (3 Adults)|
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505 verified reviews
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Sofitel Dubai Palm Apartments's staff speaks: Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Tennis Court, Ping-Pong, Windsurfing, Canoeing, Cycling, Diving, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Private Beach Area, Beachfront, Library, Playground, Entertainment Staff, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Sofitel Dubai Palm Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 505 reviews
Value for money
Show reviews from:
on top of an expensive hotel, I asked for a early check in 1 week before arrival and noone replied, so when I arrived guess what ? noone had any info about (but it was in my file)... lack of concern with their customer, for sure...
They pretend.to be luxury hotel they re not even able to send.u a.transfer in airport or to organize a fast pick up of luggage I risked to loose the plane.
The apartment was fully equipped for self catering and a very good option for families. The service was generally good and staff knowledgeable and helpful. There is a good shuttle service from the hotel to the malls.
The dependence on a buggy to take you to the main hotel building. This service was often slow and irregular.
The size of the 2 bedroom apartment. Friendliness of staff, food quality, sleep comfort and bathroom amenities. Location was nice with a view of the sea but a little far from town.
The room was very spacious. They gave us two one bedroom rooms, because the appartment with the two bedrooms was on the side where they were building. Not a nice view and noise. Unfortunately no rooms together. No high floors available (for the view)
Staff is not flexible. It looked like we were punished because we booked at Booking.com No Le Club Accor-points. We thought we were leaving at Tuesdaynight, bus it seemed Mondaynight (nightflights are confusing), but it was not possible to get a refund for the last night, because we booked at Booking.com.....Not flexible....
Staff on the whole couldn't do enough for us. The place was spotless, the food excellent and the pools and beachside areas spot on.
We were in a 2 bed apt with sea views but unfortunately we had restricted views because of construction work being undertaken next door. This wasn't noisy but created a lot of dust and grime which meant we weren't able to use the balcony areas. A little disappointed this wasn't referred to at the time of booking.
Positive staff attitude, service quality is outstanding, etc... Advisable to spend a week or two for pleasant leisure
Only one negative moment experinced - difference in breakfast charges stated at booking.com and real ones charged at the hotel... It's advisable to fix it during checking in.
Check out no extention
Easy access to swimming-pool, sea, choice of restaurants, nice and relaxing environment. Attentive, friendly and helpful personnel. Beautiful location and views.
Staff (especially in restaurants) are probably trained to express interest that is becoming tiring (many questions if everything is fine, all the time changing the plates etc. It disturbs a bit. Although there is a lot of staff and they are nice, they sometimes lack the concentration on the details (poring water or wine just to one person at the table, not checking if it is clean under a bed etc. But they are really minor remarks.
Friendly staff. Clean. Nice view.
Exceptionally good service, great room design (rooms facing the Palm are better than those with sea view as there is really not so much sea view on the Palm). Great selection for breakfast, very good dinners, espeacially in the steakehouse. Free bottled water in the room and at the beach. Aquapark in the hotel nearby (was ok, nice lazy reaver with torrents and waves).
On the Palm there is no waves as there is no open sea, beach overlooks the Palm with villas on it so it's more like a small salty lake. Sand underwater is covered by some king of residue (probably because it's artificial beach) but I assume it's like that everywhere on the Palm. Expensive food, take half board. Glass of wine starts from 60 AED (16 USD). Spagetti starts from 100 AED (27 USD). Free WIFI is sloooow.
The apartment was lovely with great views as we were on the top floor. Staff at the beach were very attentive.
There was a real problem getting a Dubai taxi. The hotel taxis charge at least 3 times the price. Reception was rather chaotic. No dishwasher in the apartments even though there were cooking facilities.
Children's club very nice and staff helpful
There was a delay as the reception staff said they could not find my reservation. The accommodation was very nice but looked out on to buiding work which was very noisey. I have stayed in Dubai over the last 15 years and stayed in many hotels this accommodation could be excellent if the service was more efficient the service in the pool bar was very slow. I will however try it again on my visits next year
Value of money is zero Hotel beach full of poise jelly fish
Service and location
Time to receive room service
Swimming pools were great. Rooms were stunning and great choice of restaurants
No pork served and the lunch menu at the pool was very limited
Palm View apartment cost more and all we could see were palm trees leaves... technically, I guess I got what I asked for, but wish I'd opted for the sea view.
location, facilities, kids' pool, kids club, friendliness/availability of the staff, great gym and spa. We were at an apartment and they were serviced every day, which is a great plus! Very nice place to relax and enjoy the Palm!
everything exceeded our expectations. Maybe the kitchen was a bit basic, but you don't go on holidays to cook!
Standard and size of rooms Service by the poolside
Too many small children Price of food
Location, setting, pool, the apartment. The staff were all brilliant. Without a doubt, we will be returning. Also, one of the best hotels gym's I have ever seen.
We tried to book direct with Sofitel so we could earn points but the reservation guy was not helpful, kept telling me I couldn't book an apartment with two young children but made the booking through Booking.com and was effortless.
Luxury Facilities, Staff friendliness, Good Service, (Ice cream parlor by the pool > great for kids)
The master bathroom in the 2 bedroom apartment dose not have a black-out curtain, and the bathroom door has glass, so expect to wake up early. The restaurants in the hotel are very quiet, the band have 2 days off a week (I was there on those two days) It is a long drive to get into town.
the overall architecture, Service always very nice even it at times unexperienced. It is substantially quieter than the nearby Atlantis. Food quality good but pricy, but that is Dubai. Breakfast Buffet very good
Wine like everywhere in Dubai completely overpriced with margins of 1000 % on retail price which is exorbitant. Seaview Rooms are absolutely noisy and not be be recommended. It is misleading when booking, one thinks it is the better quality room which it isnt. Avoid it. Also avoid a room to the neighboring construction side. Summary, all in all overpriced for what it gives but we had fun
very much a lovely place to spend a relaxation time IN .
Wi-Fi was bad
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