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The Palm Jumeirah, East Crescent Road, Palm Jumeirah, Dubai, United Arab Emirates – Show map
|Deluxe King Room with Sea View||
|Deluxe King Room with Palm View||
|Deluxe twin Room with Palm View||
|Junior Suite with Sea View||
|Junior Suite with Palm View||
|Beach Suite Deluxe||
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2150 verified reviews
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Sofitel Dubai The Palm Resort & Spa's staff speaks: Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
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Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Fishing, Ping-Pong, Windsurfing, Canoeing, Diving, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Private Beach Area, Hot Spring Bath, Beachfront, Library, Playground, Kids' Club
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Designated Smoking Area
Filipino, Russian, Portuguese, Italian, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Sofitel Dubai The Palm Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 2161 reviews
Value for money
Show reviews from:
On the iconic Palm Jumeirah, Sofitel Dubai Palm Apartments is a Polynesian Island feel resort. It features free Wi-Fi, 8 restaurants, 7 bars and a nightclub.
Score from 566 reviews Excellent
On the Crescent of the Palm Jumairah Island, Anantara Dubai The Palm Resort & Spa features luxury accommodations.
Score from 1119 reviews Very good
In Palm Jumeirah, Fairmont The Palm features luxurious accommodations with spectacular views. It showcases a free private beach area, 4 outdoor swimming pools and a bar. Dubai Marina is 5 miles away.
Score from 1389 reviews Excellent
Overlooking the Gulf, this 5-star resort features 14 international restaurants and bars. Its Roman-themed spa has saunas and 5 hammam pools. Free Wi-Fi is available.
Score from 1078 reviews Excellent
Clean place Very friendly stuff
The water in the beach did not seem so clean Internet was slow Water sports was not so convenient/ friendly
The view of the sea , the room and the Bathroom...
Having to wait during check in for a preferred room.
The staff was amazing. Food was great. Gym very well equipped. The location was great for relaxing and rewinding.
The beach, and the spacious rooms
Well maintained hotel (as you are waiting from Sofitel chain). Excellent breakfast - big choice and very fresh.
the beach and swimming pool is nice.
the room is not comfortable. very expensive for the water sports and food. they charge you a delivery fees when you order from room service. will never go back to this hotel.
I liked the behavior of the stuff, i felt welcomed, the quite environment, the quality of the service.
The airport pick up service was a bit late, i had to wait for around 10 minutes. Although it was a traffic issue but they were supposed to put this in consideration. Anyway it was ok and the way they were sorry for that made me feel good.
About everything, pool, location, service, and food.
If I had to criticize anything, i would be the free wifi. The signals could be better in some places. The free shuttle bus is nice but is not always reliable for the return. Often overbooked!
The room and the staff
The quality of some of the food & drink, particularly considering the price
The hotel was good, the stiff were excellent.
All roads in the palm island are annoying because of the ground of the streets
The price of the food..
Staff is very friendly. The location is good.
The sofa is not comfortable. Waiting 10 minutes or more for taxi.
The way the place looked.
Mainly the service which was very poor and the room was not made up well and they were not attentive to detail considering its a five star resort.
1- amazing location 2- nice facilities
I ask for baby cradle they told us it's not available because the hotel is full !!!
Facilities and food. Room. Beach area. Staff.
Cost of food and drink especially cost of bottled water.
I would come back with family....no doubt about that
At certain periods prices are hectic.
The Friday brunch is good value for money with a lot of variety. Staff is great and hotel has a good vibe to it, sunset was amazing as well.
Wifi was the only problem, not working 100%.
Has very nice swimming pools for all ages and nice kids playgrounds .. services and facilities are wonderful..
We were given an upgrade without asking for one, which was a welcome surprise. Truly appreciate that gesture Spa treatment was good. Had a hair cut at the men's saloon which was ok, nothing special, despite being pricey. Breakfast was nice, good food options and everything was fresh, wish they would label the bread section and also carry some low carb breads and diabetic friendly pastries. Room service was also very nice and prompt.
Asked for an ashtray right at the time of stepping in to the room, however the ashtray never arrived till the check-out time. Our room had a huge terrace and an ashtray should have been provided (which I had made very clear at the time of asking for one that I needed it for the terrace and not to smoke in the room). Also asked for a match-box and found the housekeeping staff to be completely bewildered at my request and referred me to the concierge desk (not really sure if a request for match-box needs to be referred to the concierge desk - they do have a bar in the hotel and should have been more resourceful).
The team is really well prepared, all is made for you to spend luxurious and relaxing vacations. The times fly, you get almost 30 greetings everyday. Personnaly, we ordered everyday our diner via dining room service. Naresh, a young clever Indian was really helpful and so nie with our son. He took care of note making any noise, was on time and the delivery table was also well set. We highly recommand to always ask him to come. During his day off, we had another waiter, really good and poilite and well trained too.
I was there on business purpose, it is a bite far from the center and taxis are not always available. The kindness of the parking valets is there to handle this properly and quickly.
the room decoration and the stake resturant ONLY
Celanese was extra poor and customer service was so bad. no one wants to run the extra mile. the (0) operator won't answer the phone quick. internet was so slow, that you can't download any work.
Everything was excellent
Limited walkable destinations from hotel
Its a very beautiful hotel with fantastic rooms,worth the stay.
Italian restaurant was far and food pretty average.Also in room dining delivery charges i have not seen elsewhere.
Great ambient. Amazing offer of services. Courtesy upon arrival. Detail explanation of services and amenities.
We were at floor 2 while on groung floor there was a remodeling of a store going on with a contractor banging on the wall with an hammer early in the morning: I had to literally walk downstairs to stop him: in fact they could not get the problem at the front desk. If you arrive 5 minutes before breakfast time ends, a very rude attitude of the hostess tries to seat you where she wants and at her terms... She tries...
Clean environment Friendly staff
Sub-standard food in beach bar No large bottles of evian on beach area No mirror on console table in bedroom (make up area) No soap in ladies pool toilet Slow service in beach area Sun loungers too close No one to clean sunglasses on beach or pool
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