The Cove Rotana Resort - Ras Al Khaimah

The Beach is so close to my room.

The room furniture from inside is 3 star, no carpet on the ground - ceramics floor might get very cold in winter. There should be a carpet. The Hotel Conceirge is cold blooded not reacting quickly to the customers request with fake smile on thier faces !!

very nice hotel i really enjoy it

There were a lot of people checking out at the same time and there was not enough staff to accomodate them quickly.

The resort location

We were unfortunate to have to be moved rooms 3 times however, the hotel have dealt with this very professionaly and responded quicker on the second complaint we made. We paid 10,000aed for our 3 day stay and I and my wife certainly did not receive value for money on this ocassion which is extremely disappointing........

The design or layout of the hotel, all rooms, apartments spread over the area as being in a Mediterranean village.

Room suffered a bit from moisture smell due to the airco.

The hotel class

Cold water in my swimining pool

Good service by very polite staff

Nicely situated hotel with village like layout. Good beach and excellent food.

Room was a little stuffy and very noisy AC

The situation and layout of the hotel and villas is superb - beautiful hillside mountain view of the beach

the piped music! it's prevalent everywhere, and at times was completely innappropriate. pan pipes in a lounge bar anyone? Michael Jackson poolside?

location and the architecture

1st I've asked them during the booking to make anniversary celebration and we agreed for the payment but I found nothing.2nd the service at the sheesha place is very bad and the sheesha guys are so unfriendly and not serving the customers well. 3rd, the room floor is full of water or humidity all the time.4th the hair dryer was not working!!!I wont go and stay over, but mit I will go for one day use only.

Looking at an advert a few months ago, the photos portrayed a very interesting & unusual setting & atmosphere - villas & rooms dotting a neatly landscapped, sloping terrain culminating at a water-inlet (lagoon) beyond which was what appeared like the hotel's private beach on the Gulf. When we got there, it seemed that the center spread advert had been brought to life! Since we chose the hotel primarily for its layout and setting, it turned out to be better than our expectation. The children (5 & 6+) loved it & spent most time on the beach or in the pools. We opted for a deluxe room which was okay - a bit basic but the views compensated. Food at Cinnamon was awesome - do try the baked Hammour!

Don't know why Rotana rooms are without carpeting these days. Perhaps its got something to do with preventing allergies. However, the bare floors coupled with constant air conditioning, especially during the hot weather, made the room a real ice box. We tried increasing the temperature but somehow it did not work and by day-break we were all freezing as the room temperature was down to 19C.

the general hotel layout is good nice landscaping and swimming pool, limited options for Restaurants

Inexperienced staff a major lack of safety procedures and personal there’s

Although we travelled from Abu Dhabi to rak, it is worth of the travel time. The place is amazing...we have been to places of rotana just last year we visited Fujairah beach resort but Cove Rotana Resort is different. My children really loved the place and wanted to come back if given the chance...keep up with your standards. By the way, we loved seeing our "kabayans" smiling everytime, very warm and accomodating.