Hotel Versailles  

Altogether this hotel is good value for money. Hotel staff friendly but doesn't know much about Dubai - that was dissapointing; for example they couldn't give us or even tried to get us any information about public transportation. Tax is also very high, something like 20 percent and you pay it on arrival. Rooms are big and tidy, although you should know that if you have a room on the 3rd floor of lower - night clubs and traffic can keep you awake. So if you can request a room at 5th floor or higher - do it. Location was superb if you want to travel by metro or bus. Airport is also very close and you can use the metro to get there. Most taxidrivers don't know hotel Versailles, so take a good map with you when you arrive to Dubai. Breakfast was good and included coffee, tea, juices, cornflakes, scrambled eggs, bacon (which obviously isn't pork anyway), sausages, pancakes, toast, bread, lettuce and fruits.

The location is ideal with two metro stations nearby. The hotel is clean and comfortable and the service was also very good and does deserve it's three stars.

I give it four out of five only because I ended up paying more due to the additional 20% tax that I did not know about before making the reservation.

The hotel location is good. It's in Deera.

Location even if its hard to reach, the room were good and clean, Check in were ok and he provided us a sweet rather than the standard room that I booked because he was out of rooms which is a good action. Check out was ok and quick. Breakfast was acceptable comparing to a 3 stars hotel

- One day the wake me up at 4:40 am as a wakeup call! Then at 6:30am!!! - One un believable person in the counter didn’t allow my wife's brother to go up to our room!! and after a huge argument with him then with his manager, his manager closed the case and he allowed him to go up!!! i never saw or hear that ever!!!. - We were in the fourth floor and the DUM,DUM,DUM noise coming from the 1st floor night clubs was annoying us a lot therefore if you need to stay in this hotel you SHOULD be in the 6th or 7th floor maximum.

This hotel didn't give customers free drinking water per day as other hotels. The towels and sheets have a grey appearance as if they weren't washed. In the rooms didn't have kettle for tea and coffee. In my opinion the carpet in the room where I have been never was cleared by vacuum cleaner. Indian driver when transporting to the beach don't have allowed the hotel guests occupy the first rows of seats in the bus leaving their for hotel staff. I didn't pleasure of my staying at this hotel.

As I marked, Hotel is clean and good according to price and location for city trip.

When I entered in hotel, the staffs said: "For early leaving you will be charged as mentioned on your booking document". I left hotel earlier than my booking dates. It seems the reception staffs are not aware about manager rules and the managers are not polite and logical. They charged me 27% more than the value that is mentioned on Booking.com reservation document. It was a kind of cheating because Booking.com clearly mentioned the exact value for late or early cancellation.

The room is nice, it's worth it.

We have waited long to check-in. In our bookin check-in time is 12 to 2pm, we came around 1pm, reception just told us to check-in by 2pm. They didn't even explain the reason of waiting. The hotel is not easy to find, taxi driver had hard time searching the hotel.

So many I prefer they should change their attitude towards customers and they should help them out when needed and at last they should be transparent. and not every woman visiting some one in some hotel is a some prostitute. My fiancee came from south africa and she came to visit me in this hotel and they make her look so bad she cried so much and now i have a relation issue because this damn hotel.

The price and the included breakfast were great

The 2 bars in the building were not worth the cost they charged for a beer. I was given what I was told were some free pieces of fruit only to be charged 100aed. I do not like being lied to. I stayed on the 3rd floor and could here the music from the bars.

As I mentioned the price, the location was also not that bad.

Staff were too slow to process my booking, they did not read booking confirmation details as it was mentiond the checkout time at 15:00 hrs, they told me that is not valid you have to leave at 14:00 hrs, which off- course may create disputes.

Nothing really! - would never stay there again or recommend it to anyone

Receptionist was ill mannered and miserable; the hotel was noisy particularly the noise from the night club on the second florr that kept us awake until 3::00 in the morning.

Excellent location in quiet street but only few minutes walk to all good eating places, fast food outlets and shopping mall. Good internet if booked room via booking.com

No compimentary water, unusual for mid east country, also not coffe/tea facilities ie electric kettle,