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Newest reviews for Heritage Hotel

  • Claudio
      United States of America
    July 18, 2014


    the breakfast eggs are pale and bacon is reused in the mornings. AC works when it wants. there is a 13'' inches tube tv in your room, you can barely watch it and the signal is terrible. I used my phone (roaming) for internet because their internet simply didn't exist. When I asked "what is a good place to eat" the front desk told me - go to Sandals.


  • Mohamed
      United States of America
    July 6, 2014

    Rude staff No compassion Asked for a bottle of water for the room and they refused Staff were sullen Would not stay again


  • Darryl
      United Kingdom
    July 5, 2014

    The hotel is locate in town, which meant that everything was local. The duty free shops as well as local shops and supermarkets are on your doorstep. The cruise ship can be seen from the breakfast room that's how close you we were to the dock. Friday and Saturday nights are very lively in Town make sure you enjoy. The hotel is small and comfortable. Was there for 4 days, definitely served its purpose. It's very close to the airport which is great especially when travelling with a baby.

    The breakfast wasn't great but edible. The pancakes were burnt most of the time. There isn't any local beach in walking distance. Need to take a taxi.


  • Anonymous
    June 13, 2014

    I liked the fact that the wifi was completely reliable, the AC was good, and the shower was good. There was plenty of space in the room and there was a nice balcny.

    Meal service was a little sparse. Also, upon my arrival I asked the receptionist to book a tour for me. It became obvious that she booked this with a relative/friend, who was not a real tour guide. He was pretty much useless - offered very little information and appeared not to know much at all. Added to that, his vehicle was dirty. he charged $130US for a 3 hour tour and I had just paid the same in Grenada for an all-day tour - so beware when making such a booking - check it out.


  • John
    June 11, 2014

    good location

    rooms a bit dated but clean and spacious


  • Kevin
      United States of America
    April 29, 2014

    Great location in downtown St Johns. Rooms were large, clean, and WIFI was strong. Friendly and helpful staff. Breakfast was great

    TV was small, but you don't go on vacation to watch TV


  • Edward
      United Kingdom
    April 9, 2014

    It served it's function for us very well as it is a very short walk to the ferry terminal that took us to our major holiday destination. We stayed for one night at the beginning and one at the end of our trip. The place was functional and the staff were friendly. Great view of the cruise ships as you eat breakfast (That was also very good). Rooms are large and the beds again kingsize and very comfortable. Not somewhere you would want to stay as a two week 'holiday hotel', but perfect for being in the centre of the main tourist area, and there's nothing funnier than watching the cruise ship passengers being milked of their $.

    Hotel was tired looking, especially in the bathrooms and could have maybe been a little better presented. It is a very basic roof over your head of course and for us location was the main thing. It's never really quiet with road noise and people about late and very early, but it gets you up! $145 is rather a lot compared to the $50 a night we were paying in Montserrat for much better standards….but that's just Antigua. We would use it again, so none of it put us off.


  • Anonymous
      Trinidad and Tobago
    April 1, 2014

    The location was ideal. The housekeeping staff was very friendly and helpful. Keep up the good work!

    The front desk staff could be friendlier and knowlegeable about the country.


  • Andrew
      United Kingdom
    March 22, 2014

    central situation

    breakfast was somewhat limited in choice


  • Philip
      United Kingdom
    March 9, 2014

    Thoroughly enjoyed my stay at the heritage, would happily stay again.

    The coffee at breakfast was dreadful and the WiFi was hit and miss.


  • Rob
      United Kingdom
    March 8, 2014

    Central to St. Johns within easy reach of bars and restaurants. Easy to get a taxi to anywhere on the island.

    Cruise ship days. Too many people touting for business (Stallholders and taxi drivers). Has to be expected - it's their livelihood!


  • Lynn
    March 7, 2014

    The staff were exceptional! Many of them stood out for going well beyond what their job demanded - Jaslene. Breakfasts were delicious. We were able to walk everywhere in the city from our hotel.

    The late night very, loud music from nearby clubs.


  • Anonymous
    February 25, 2014

    Locations of the hotel

    No remarks


  • Ioannis
    February 15, 2014

    Huge rooms ! Nice location !


  • Anonymous
    February 14, 2014

    Customer service was extremely good.

    I was stuck in the elevator because of a power cut.


  • James
      United Kingdom
    February 14, 2014

    Day staff extremely obliging. Receptionist on duty at approx 6pm very unsure of

    Denied ever receiving booking from you, managed to achieve single booking ok but only had a double available for the twin booking.ended up in annex, could have been lovely rooms but very scruffy.


  • Krzysztof
      United Kingdom
    January 20, 2014

    Location in the heart of the capital, close to everything. Excellent wifi coverage. Good size room and a balcony!

    Toiletries could have been better.


  • Kyle
      United States of America
    January 19, 2014

    Staff was helpful when our bags didn't make it and the airline didn't deliver them when they said they would. Plenty of restaurants close by and lots of shops.

    The hotel is very difficult to find - there is no exterior signage. Wifi signal was decent. The area can be CRAZY busy when cruise ships are in port. A lot of locals out & about as well .. they can be a little intimidating.


  • Bart
    December 19, 2013


    too expensive compared to what can be obtained for the same price on the beach


  • Anonymous
      United States of America
    December 7, 2013



  • Anonymous
      United States of America
    August 14, 2013

    Spacious room Office furniture & internet access Good location to government offices Good location to restaurants, shopping

    TV should be updated Better lighting at office desk


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