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Hotel Mustapic

hotel The Mustapic Hotel is located in the historical centre of Ushuaia city, 200 metres from the Beagle Channel and 150 meters from San Martin main street. Free Wi-Fi access is provided.

Most recent booking for this hotel was yesterday at 23:10

Score from 261 reviews Good 7.6/10

Newest reviews for Alto Andino Hotel

  • Ricardo
      Brazil
    July 10, 2014

    All was great. Staff is very helpful. Special mention to Andres, Roxana, Maria who put an extra effort to make our trip perfect.

    The hotel is just 2 blocks from the main street St Martin but it is a steep walk. Not an issue for me/my family but may be difficult for people with mobility problems.

    9.6

  • Sheila
      United Kingdom
    April 22, 2014

    we thought the hotel was nicely furnished and tastefully decorated.the staff we very helpfull

    the breakfast was very poor quality,shop bought sliced bread,stale dry cakes and croissants,orange juice that had to be stirred with a spoon uck.very poor value considering the nightly room rate

    7.1

  • Tracy
      Australia
    April 15, 2014

    Just another characterless hotel. Paid extra to get a view of the Beagle Channel but it turned out to be a view of the building in front with a little bit of the Beagle Channel. Wouldn't stay there again.

    5.8

  • Roslyn
      Australia
    April 7, 2014

    The view from the breakfast room; the great toiletries; very clean;

    Very slow checkout, when many people were leaving for morning flight; room was not ready when I arrived from the ship; the hotel was overheated;

    8.3

  • Christopher
      United States of America
    March 19, 2014

    Very comfortable, nice balcony and eating areas.

    9.2

  • David
      Canada
    March 13, 2014

    Nice roof top restaurant for breakfast and an evening drink.

    I booked a "One Bedroom Apartment" with a King Bed and when I arrived I was told by staff that they did not have such a room and that the description on the internet was wrong. So I got the best room they had which was a regular hotel room with twin single beds. They still charged me for the "One Bedroom Apartment" and claimed that they could not refund me any money because it was not their fault for the misleading room description.

    5

  • Anonymous
      United States of America
    February 5, 2014

    Nice view from our room on the third floor, but I wouldn't want to stay on any floor lower than that - without the view the room would not seem anywhere near worth the price for the amount of money it costs.

    1) The front desk staff quoted us one number for what we owed, based on one exchange rate for Pesos to Dollars, but then changed their story, and insisted that we pay more money even though we had already been quoted one number. Extremely dissatisfied with the customer service. 2) Incredibly smelly perfume/cleaning products used in the room - we spent hours airing it out.

    5.4

  • Travis
      United States of America
    January 27, 2014

    Great Included Breakfast

    Wifi didn't work with my iPhone.

    9.2

  • Qixiang
      Thailand
    January 24, 2014

    New hotel, great view from canteen, helpful staff, breakfast much better than usual B&B I had in Argentina

    Toilet not easy to flush

    9.2

  • Tufan
      United Kingdom
    January 22, 2014

    Stay away from room number 4. It is very close to water pump which works all night with great noise. I tried to change the room but they didnt help. No compensation at all at the end. Only thing they do was to arrange my transfer to another hotel which I like it very much(hotel campanilla-excellent)Most of the personnel have no english. I tried to reach the manager but they didnt let me talk to him. So better stay away. Lots of hotels around better than this one.

    4.2

  • Raymond
      Australia
    January 20, 2014

    The view from the room and the breakfast room on the 4th floor is excellent. The bedroom was nicely furnished, and most of fittings are quite modern. The staff was excellent and very helpful.

    The bedroom is a little on the small side, but still quite comfortable. To go to the main street (San Martin Ave) required going down a steep and winding staricase

    9.6

  • Sophie
      United States of America
    January 14, 2014

    The front desk staff were extremely helpful and kind to us. We got a wonderful room with a view of the water / town- it was overall a relaxing, nice, clean, and pleasant stay. I also liked that it was a little bit off of the main strip. It made it quieter and we always had a short walk home to digest our dinner.

    Elevator was rather slow.

    9.6

  • Anonymous
      United States of America
    January 6, 2014

    staff was friendly and helpful hotel was modern views were pretty

    location was a bit far from town uphill and down side streets

    8.3

  • Robert
      United States of America
    December 15, 2013

    The view from the top floor, breakfast room was great.

    Location is poor in terms of poor views from rooms. Most staff were great, but one bad apple spoiled several days of the visit. Internet was down for multiple days straight, without facility offering any alternative. This facility more suited for ski vacationers who want to take advantage of the kitchen, not tourists. Five star price, for 3 star value.

    6.5

  • Anonymous
      Australia
    December 11, 2013

    The apartments were roomy. The furnishings were comfortable.

    The only TV is in the bedroom. Unfortunately for the duration of our stay (4 nights) there was no internet access or phones because the hotel failed to pay the bill. This was extremely inconvenient as we were leaving on a cruise that also had no internet access so we needed to get a few things done before we left. There was no apology, no discount, no real acknowledgement that this was not very good for a place that cost as much as thi place did.

    7.5

  • Ian
      Australia
    December 2, 2013

    The position and quiet hotel, it was especially good as it snowed that night, lovely and clean room, breakfast was good

    7.9

  • Inger
      United States of America
    November 10, 2013

    Location and breakfast.

    Bedlinen, towels and carpet in room were not clean. The hotel is far overprized.

    5

  • Vivienne
      Australia
    November 10, 2013

    Hotel in a very handy position in centre of town. Very clean and spacious room. Staff very professional and helpful.

    More hanging in bathroom would have been good. More choice of hot breakfast - only scrambled eggs offered.

    10

  • Frederico
      Brazil
    November 8, 2013

    Nice breakfast with a great Beagle Channel view. Room was very good.

    Room temperature varied a little bit and it was cold sometimes. (Not a big issue). Hotel location is uphill, but provides a nice channel view.

    7.1

  • Anonymous
      United States of America
    October 27, 2013

    We had a third floor room with view of the mountains. Comfortable and clean. Great view over the town, harbor and more mountains from breakfast room/bar. Good breakfast. Convenient to everything IF you can walk up and down hill (we can). We stayed for one night before a cruise but would have liked to stay longer.

    Our room was chilly, and we couldn't find any thermostat. In the morning, we found the radiator hidden behind the curtains. We should have asked at the desk -- our own fault.

    10

  • Shemron
      Australia
    October 24, 2013

    Sweeping views, big rooms

    Small hot breakfast selection. ..only eggs

    7.9

  • Roslyn
      United Kingdom
    October 22, 2013

    Very well situated hotel with the best possible view of the Beagle Channel and the mountains.

    7.5

  • Anonymous
      United States of America
    September 11, 2013

    extra bed for third person

    No flexibility with check out time No air conditioning or fan for a traveler who can't sleep in roms with heating since opening windows to let the air come in makes the street noise worse even late at night Thin walls, you could hear everything....

    6.7

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