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Newest reviews for Emperador Hotel Buenos Aires

  • Anssam
      United Arab Emirates
    July 29, 2014

    I like the location and they have good gem and perfect temperature swimming pool

    I hate the staff !soooo mean even my kids they scared from them when we enter the hotel also you should pay for wifi and one person only can used it!!if you want 2 person you should pay160 peso a day and the breakfast also not free and expensive

    7.9

  • Batuhan
      Turkey
    May 20, 2014

    Emperador is surely worth of its five stars. Quite a safe bid if you are indecisive about where to stay, etc.

    Every single extra item in the hotel, i.e. when you order hot water to the room they charge you service fee, is charged. This is probably reasonable given the hotel is really nice and relatively affordable but some practices make it look to "cheap."

    9.2

  • Fernando
      Argentina
    May 10, 2014

    Everything except the cleanliness in the male bathroom on the "1st Subsuelo".

    The male bathroom on the 1st Subsuelo was not particularly clean and soap and toilet paper were missing from their respective places.

    9.6

  • Trevor
      United Kingdom
    March 19, 2014

    Great location and service

    Nothing

    9.2

  • Michael
      United Kingdom
    March 18, 2014

    Large rooms Good staff Fast WiFi

    9.2

  • Anonymous
      Chile
    March 10, 2014

    no internet and breakfast included for a 5 star hotel. dissapoined

    7.1

  • Judy
      Canada
    February 20, 2014

    The lunch we ate at the delightful restaurant was delicious.

    10

  • Patricia
      United States of America
    February 16, 2014

    This is a wonderful place with friendly, helpful staff and consistently the best empanadas we ate. The lobby/bar is beautiful and inviting with a stunning garden in the back.

    9.2

  • David
      United Kingdom
    February 7, 2014

    Quiet, clean and comfortable room with excellent large bed. Central location.

    Breakfast is very expensive and not particularly good. The Liber Cafe is only a short walk away and does an excellent breakfast with real orange juice.

    9.6

  • Luiz
      Brazil
    January 21, 2014

    The facilities are very good.

    The WiFi service was horrible. Considering the level of the hotel it was rather disappointing to have such a slow service.

    8.3

  • Gary
      United States of America
    January 8, 2014

    Friendly and helpful staff, modern-clean-stylish facilities, nice furnishings, beautiful garden at back of hotel, convenient location (3 blocks to Retiro train station, 3 blocks to Patio Bullrich shopping, less than 1 block to Winery-a wine shop), nice views from upper floors of hotel, no charge for left-luggage (and I left 2 cases of wine for 2+ weeks while on a cruise and wine was safe and sound when I returned to Emperador). The Emperador must have a connection with the Heavens since power stayed on entire time while there were rotating black-outs in the vicinity due to excessive heat and energy usage.

    Emperador charges for coffee in the room (a charge for a package of ground coffee) and charges for breakfast and for Internet usage. These 3 "petty annoyances" can easily be avoided however; just purchase instant coffee at a nearby store and use the complimentary coffee maker in the room; just wander to a nearby Wifi friendly cafe for breakfast and Internet. Cruise ships seem to use the Emperador as their transfer hotel for passengers so at times 100's of people may be in the lobby of the Emperador-kind of like a mini Grand Central Station in NYC-I found it exhilarating and entertaining to watch the occasional hordes of humans in the lobby area however if you don't like crowds then the quiet sanctity of your Emperador hotel room is the perfect antidote.

    10

  • Guillermo
      United States of America
    January 5, 2014

    Beware! A 4% "Additional Tax" was included in my Invoice (other than the 21% VAT). I always check my bills thoroughly so was able to get credit at check out time. They tried to charge Parking fees as well although Booking states Parking included. I was not charged after stating this. TV Cable was off for many hours and paid internet is of very poor signal.

    9.2

  • Anonymous
      United Kingdom
    December 18, 2013

    Extremely courteous and helpful staff- good location and lovely garden

    wi-fi passcodes needed for bedrooms

    9.6

  • Gerardo
      United States of America
    December 15, 2013

    The very large bedrooms

    the breakfast not included. suggest you include in the price of room a continental breakfast, not only a costly buffet.

    9.6

  • Stephen
      United Arab Emirates
    December 14, 2013

    good sized comfortable accomodation. Excellent position in good quiet area.

    Internet is an extra charge. Only cafeteria style food available in the evenings more restaurant outlets would normally be expected in a 5 star hotel. There are however fine restaurants within walking distance.

    8.8

  • Tomas
      Czech Republic
    October 29, 2013

    Breakfest choice, great inside pool and fitness, close to fine restaurants, ...

    Internet service should be included in the price of hotel or the guest should be able to obtain password directly at webpage and not to call to the desk

    10

  • Christian
      United States of America
    October 18, 2013

    The bathroom was big with many services.

    Everything is extra. Good rate, poor services. The final price can be double than initial rate

    6.7

  • John
      United Kingdom
    October 10, 2013

    Good size rooms, excellent pool, spa and gym comfortable feel, friendly staff

    1. Despite checking before we went away from hotel for two weeks, they lost our booking. As a result they sent back a very expensive leather coat my wife had delivered to the hotel - she had told them it was coming. I was left scrabbling for paperwork late at night after a very long flight. 2. All the documentation of the hotel speaks of an excellent restaurant - THIS IS NOT OPEN IN THE EVENINGS PLEASE AMEND YOUR HOTEL DETAILS. 3. Very expensive drinks at bar £14 for a spanish brandy 4. Only hotel we stayed in, in whole of South America to charge for Wi-Fi

    8.3

  • Anonymous
      South Africa
    September 30, 2013

    friendly staff, room was great, good breakfast

    language was sometimes a bit of a problem

    8.8

  • Amr
      Qatar
    August 13, 2013

    Absolutely nothing

    Not value For money. The. Rates from. Booking don't apply I was charged 80 dollars per day extra for my3 years old chil Bed, and an extra 21 percent tax for everything almost double. Employees cannot even. Use a credit card machine and they double charged me. I am still trying to get my money back.

    4.6

  • Gerardo
      Brazil
    July 9, 2013

    Excellent rooms. Very good pool-spa and gym.Very close to Patio Bullrich a small but nice shopping. Very close to very good argentine restaurants !!!

    breakfast and Wifi not included . probably the hotel could include in price. but not so uch money. Hotel does not pay for Wifi !!! Breakfast could be $ 15 and not $ 30

    9.6

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