We had made it clear when booking that we were travelling to the airport very early on New Year's Day, and requested confirmation about availability and price of their shuttle service. While we had been quoted $20, we were advised, with apology by staff, the night before travelling, that the taxi service required $40 as it was New Year's Day, and there was no guaranteed alternative because we needed to leave at 6am in the morning. We felt this was a serious breach of faith, and observe that a nearby hotel has a free shuttle.
Wonderfully helpful staff, spacious room and great bed.
Staff provided cups, spoons etc so we could make tea, using the microwave.
Staff assisted us to catch the inexpensive "kombi" bus from the city to the hotel, with very clear directions.